The Charles Inn

20 Broad Street, Bangor, ME 04401, United States
+1 207 992 2820

AED 346+

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Overall guest ratings

7.8/10 Good
Based on 199 reviews
See all reviews

Review highlights

  • 8.8
  • 8.2
  • 4.6
  • 4.4

Good to know

  • Friendly service


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    Located in Bangor, The Charles Inn is in the historical district and minutes from Maine Discovery Museum and Bangor Opera House. This hotel is within close proximity of University of Maine Museum of Art and Bangor Museum and Center for History.


    Make yourself at home in one of the 31 individually furnished guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks, as well as phones with free local calls.


    Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.


    Grab a bite to eat at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. Relax with a refreshing drink at one of the 6 bars/lounges. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include express check-out, luggage storage, and an elevator (lift). Planning an event in Bangor? This hotel has 550 square feet (51 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

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    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Express check out
    • Coffee shop
    • Parking (surcharge)
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    Guest reviews

    Overall rating

    7.8 Good
    Based on 199 reviews
    • 8.8 "Great service."
    • 8.2 "Location is great."
    • 6.5 "Vibe was decent."
    • 5.1 "Average cleanliness."
    • 4.6 "Not very comfortable."
    • 4.4 "Breakfast is below average."
    • 4.4 "Rooms are not good."
    • 0.0 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.6 Good
    Based on 151 reviews
    • 8.4 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 6.4 "Vibe was decent."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.3 "Breakfast is below average."
    • 4.3 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      3.2 "For 68%, the rooms looked old."
      4.8 "52% said rooms were dirty."
      3.6 "64% found problems with the furniture."
    • 4.2 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
      4.3 "57% thought it was too noisy."
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    Overall rating

    7.4 Good
    Based on 11 reviews
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 4.4 "Rooms are not good."

    Overall rating

    8.5 Excellent
    Based on 35 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.9 "Good location."
    • 7.1 "Good amenities."
      7.2 "72% thought the building was wonderful."
    • 6.6 "Vibe was decent."
    • 5.2 "Average comfort."
    • 4.8 "Rooms are not good."
      4.0 "60% didn't like the uncomfortable beds."
    • 4.6 "Breakfast is below average."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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