Overview

Diplomat Hotel & Business Center

29/1 Konayev street, Astana 10000, Kazakhstan
+7 717 255 0001

AED 269+

Overall guest ratings

7.9/10 Good
Based on 646 reviews

Review highlights

  • 9.2
  • 7.7
  • 7.4
  • 5.7

Good to know

  • Spacious rooms
  • Great view

Nearby

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    About

    Diplomat Hotel & Business Center offers an airport shuttle during limited hours for KZT 6000 per vehicle one way. You can visit the spa to be pampered with Swedish massages, detox wraps, or hydrotherapy, and La Terrazza, one of 2 restaurants, serves international cuisine and is open for breakfast and lunch. There are 3 bars/lounges and an indoor pool, and rooms at this upscale hotel get the details right with deep soaking tubs and Egyptian cotton sheets.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Gift shop
    • Laundry service
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 646 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.7 "Good service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 7.2 "Internet works."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.7 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.1 "Only 61% said rooms were clean enough."
    • 2.9 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 109 reviews
    • 9.4 "Terrific location."
    • 8.0 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.7 "High comfort."
      8.5 "85% thought rooms were spacious."
    • 7.4 "Good breakfast."
    • 5.8 "Average value."
    • 5.4 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
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    Overall rating

    8.1 Excellent
    Based on 38 reviews
    • 9.1 "Terrific location."
    • 7.7 "Good service."
      9.7 "97% found the staff to be very friendly."
    • 6.1 "Rooms are ok."

    Overall rating

    7.3 Good
    Based on 45 reviews
    • 9.2 "Terrific location."
    • 7.5 "Good breakfast."
    • 5.8 "Rooms are ok."

    Overall rating

    8.0 Good
    Based on 452 reviews
    • 9.1 "Terrific location."
    • 8.1 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.5 "Internet works."
    • 7.4 "Good breakfast."
    • 5.6 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 5.6 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 2.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Great view"
    data provided by TrustYou

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