The staff was amazing and I really appreciated the complimentary upgrade to a suite. My room was clean, spacious, and comfortable. I will definitely return to the Crbystal Lodge in the future!
4 stars
Crystal Lodge
Photos of Crystal Lodge
Overview
Situated in Whistler, The Crystal Lodge is a short drive from The Whistler Sliding Centre and Peak 2 Peak Gondola. It provides a fitness centre, as well as free Wi-Fi, a Jacuzzi and an outdoor heated pool.
A wide range of premium services are available for guests of The Crystal Lodge, like an express check-in and check-out feature, a concierge and valet parking. Additionally, the multilingual staff are on hand to offer assistance. Guests also have access to a hair salon and a sauna.
All the rooms at the hotel provide a mini bar, plus all the essentials for a comfortable stay. Each provides a private bathroom with bathrobes and a hair dryer.
On-site dining options include Basalt Wine + Salumeria, which is an ideal spot to enjoy a meal. In the evening, guests are able to enjoy a drink in the cosy lounge bar. Guests can also try one of the various bars and restaurants in the vicinity.
The position of the hotel permits easy access to many tourist attractions. Vida Spa Fairmont Chateau Whistler is a brief stroll away.
Latest deals for Crystal Lodge
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Crystal Lodge
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business centre
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Kitchen/kitchenette
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Cycling
- Skiing
- Beauty salon
- Horse riding
- Table tennis
- Ice skating
Basics
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
General
- Window
- Family rooms
- Interconnected room(s) available
- Mountain view
- Ski storage
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Private entrance
- Pets allowed on request. Charges may apply.
- Disabled access
- Accessible by lift
- Allergy-free room
- Upper floors accessible by lift
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
Bathroom
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Toilet
- Toilet paper
- Toothbrush
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- TV
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool towels
- Sauna
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Washing machine
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Baby safety gates
Outdoor
- Balcony
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Crystal Lodge
8.6
Very good
1668 verified ratings
Wonderful
909
Very good
369
Good
230
Okay
66
Fair
49
Mediocre
19
Poor
26
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, with many noting the cleanliness of the hotel. However, several reviews highlighted issues with room size, noise levels, and bathroom facilities, leading to a mixed overall experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.6 out of 10
65 reviews
8.8 out of 10
7 reviews
All reviews
Loved the location, amenities, and friendly staff. We stayed at Weatin previously but wanted more space with the grandparents. Crystal is perfect and we had a wonderful time. Kids loved the game room and prefer Crystal.
Pros (+) The front office Shantel (or Chantel) was fabulously helpful. She went above and beyond to help coordinate a last minute child seat for our bear safari. Totally surprised us. We thought Canadians are super polite + helpful, and she was off that scale for us.
Pros (+) Close to everything. Friendly staff
Cons (-) Small room, needed to be updated. Very noisy at night (from both the hallway and the street.
Pros (+) Right in the village and walking distance to everything. Exits everywhere so you don't have to walk around buildings.
Cons (-) Expensive, especially for shoulder season. Facilities were mediocre and seemed to be installed just so they could tick the boxes. Room was great but since the hotel is a little older some stuff is in need of repairs.
Pros (+) We went on our 1 year anniversary, and the staff went out of their way to make us feel welcome. They gave us a complimentary bottle of Champagne, delivered by the manager on our first night there. Looks like each room had their own balcony, which was a fun experience to be able to walk out each morning and breath the fresh mountain air. When we asked for recommendations, they were happy to help an...
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Pros (+) Location
Cons (-) noisey room
Location
4154 Village Green, Whistler, BC V8E 1H1
What's nearby
- Whistler Mountain Bike Park154 m
- FireRock Lounge199 m
- Whistler Blackcomb0.6 km
- Whistler Marketplace0.6 km
- Whistler Sliding Centre1.2 km
- Lost Lake Park2 km
- Alpha Lake Park3.7 km
- Peak 2 Peak Gondola4.2 km
- Whistler Mountain6.1 km
- Piccolo Summit7.6 km
- Flute Summit8.5 km
- Blackcomb Peak8.5 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Crystal Lodge
Low season | January |
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High season | January |
Average price (weeknight) | AED 1,155 |
When to book a room at Crystal Lodge
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city centre | 0.6 km |