Overview

Casa Serena Spa And Hotel

No.68, Taicang Road, Shanghai 200021, China
+86 215 382 1600

AED 456+

Overall guest ratings

8.1/10 Excellent
Based on 519 reviews

Review highlights

  • 9.7
  • 8.3
  • 4.4
  • 4.3

Good to know

  • Friendly atmosphere
  • Luxurious Hotel
  • Great shopping

Nearby

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    About

    Casa Serena Hotel offers a great location, putting you within just a 10-minute walk of Flower, Bird, Fish & Insect Market and Xintiandi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body scrubs, or facials. There's also a bar/lounge, and rooms at this boutique hotel offer minibars and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • No smoking
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 519 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
    • 8.3 "Very nice wellness & sports facilities."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 6.0 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      3.3 "67% said rooms were small."
      4.2 "58% said rooms were dirty."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      2.9 "71% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
      2.9 "71% criticized the small bathroom."
    • 4.3 "Value below average."
    • 3.8 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 0.8 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 145 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 7.3 "Good service."
    • 6.8 "Vibe was decent."
    • 4.5 "Value below average."
    • 4.2 "Rooms are not good."

    Overall rating

    8.3 Excellent
    Based on 57 reviews
    • 9.7 "Terrific location."
    • 4.1 "Rooms are not good."
      4.7 "53% complained about the bathroom."
    • 4.0 "Value below average."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."

    Overall rating

    8.3 Excellent
    Based on 228 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
    • 7.3 "Good service."
    • 6.9 "Vibe was decent."
    • 5.5 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      4.6 "54% said rooms were dirty."
    • 4.3 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.2 "Value below average."
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    Overall rating

    7.4 Good
    Based on 88 reviews
    • 9.6 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
    • 7.6 "Good service."
    • 4.7 "Not very comfortable."
      3.1 "69% said rooms were small."
    • 4.4 "Value below average."
    • 4.0 "Rooms are not good."
      3.1 "69% said rooms were small."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Luxurious Hotel"
    "Great shopping"
    data provided by TrustYou

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