Cons (-) Breakfast was horrible.
3 stars
Holiday Inn Niagara Falls - By The Falls
5339 Murray Street, Niagara Falls, ON L2G 2J3, Canada
Niagara Falls, Canada
See location+1 905 356 1333Photos of Holiday Inn Niagara Falls - By The Falls
Overview
Less than a minute away from Niagara River, Holiday Inn Niagara Falls-By the Falls offers 3-star rooms, plus a sauna, a Jacuzzi and an indoor pool. It also provides disabled parking and is a short car trip from Niagara Falls.
Luggage storage, a 24-hour reception and an atm/cash machine are just some of the convenient services at the hotel. Additionally, the multilingual staff are available to offer assistance.
All rooms are air conditioned and equipped with a refrigerator, a spa bath and tea and coffee making facilities. They each offer wireless internet access and a desk.
Guests of Holiday Inn Niagara Falls-By the Falls can relax at the on-site bar, conveniently based for socialising in the evening. Meals can also be enjoyed on the restaurant's open terrace. A wide selection of dining options are also found in the surrounding area.
The hotel is ideally located for sightseeing in Niagara Falls City, with Fallsview Casino Resort only a short walk away. Horseshoe Falls is within a 10-minute walk and St. Catharines/Niagara District Airport is 25 minutes' drive away.
Latest deals for Holiday Inn Niagara Falls - By The Falls
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Holiday Inn Niagara Falls - By The Falls
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Room service
- Key access
- Key card access
- 24-hour front desk
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
- Pool towels
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Casino
- Golf
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Family friendly
- Kids meals
Fitness
- Fitness centre
Reviews of Holiday Inn Niagara Falls - By The Falls
7.9
Good
2245 verified ratings
Wonderful
825
Very good
495
Good
397
Okay
165
Fair
154
Mediocre
74
Poor
135
Summary of reviews
Guests say
Guests appreciated the hotel's location, highlighting its proximity to attractions and free parking. However, there were significant concerns regarding cleanliness, with reports of bugs, dirty pools, and mildew. Service also received mixed reviews, with some guests noting unhelpful staff during check-in and poor dining experiences.AI-generated from customer reviews
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7.9 out of 10
1441 reviews
7.6 out of 10
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8.2 out of 10
21 reviews
9.3 out of 10
1 review
8.3 out of 10
5 reviews
All reviews
Pros (+) The location and free parking made this hotel very appealing.
Cons (-) The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel cl...
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Pros (+) We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.
Cons (-) The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it ...
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Pros (+) We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
Pros (+) The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
Location
5339 Murray Street, Niagara Falls, ON L2G 2J3
What's nearby
- Niagara Fallsview Casino Resort219 m
- Skylon Tower236 m
- Queen Victoria Park390 m
- Journey Behind The Falls0.6 km
- Horseshoe Falls0.6 km
- Niagara Falls0.6 km
- Niagara SkyWheel0.9 km
- Criminals Hall of Fame1 km
- Clifton Hill1 km
- Maid of the Mist1.2 km
- Casino Niagara1.2 km
- Fallsview Indoor Waterpark1.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Holiday Inn Niagara Falls - By The Falls
Price per night. Prices are not fixed and may vary with time.
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Value for money | 8.0 |
|---|---|
Distance to city centre | 0.6 km |