The Pontchartrain Hotel

2031 St. Charles Avenue, New Orleans, LA 70112, United States
+1 504 524 0581

AED 463+

Check in
Check out

Overall guest ratings

8.9/10 Excellent
Based on 195 reviews
See all reviews

Review highlights

  • 10.0
  • 9.6
  • 8.8
  • 4.0

Good to know

  • Impressive bathroom
  • Comfortable beds
  • Friendly service


    show all


    Built in 1927 and named after the Count de Pontchartrain, a member of Louis XVI’s court, The Pontchartrain Hotel is a New Orleans treasure. Perched proudly on St. Charles Avenue in the legendary Garden District, this historic 14-story hotel has welcomed Hollywood stars including Tom Cruise, Nicholas Cage, Naomi Campbell, ZsaZsa Gabor, Frank Sinatra, Ronald Reagan, and Walt Disney, as well as prominent New Orleanians such as famous author Anne Rice, Sears and Roebuck heiress Edith Stern, and Frankie Besthoff, whose family co-founded the K&B drugstore chain.


    The Pontchartrain was lovingly and comprehensively renovated to preserve the iconic ambience of the hotel’s golden era, while simultaneously imparting a sense of comfort, luxury, and style that appeals to modern travelers. Our spacious, beautifully decorated suites, outstanding amenities, and unparalleled location in the center of historic New Orleans have rendered us one of the city’s premier full-service hotels.

    We invite you to experience the timeless elegance and modern comfort of The Pontchartrain Hotel.

    Less More The Pontchartrain Hotel


    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Kitchen/Kitchenette
    • Safe
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Room service
    • Express check out
    • Coffee shop
    Less More



    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 195 reviews
    • 10.0 "Food is to die for."
    • 9.6 "Awesome vibe."
    • 8.8 "Great service."
    • 7.7 "Good breakfast."
    • 7.6 "Good location."
    • 4.0 "Not very clean."

    Overall rating

    8.9 Excellent
    Based on 165 reviews
    • 9.6 "Awesome vibe."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.3 "Good location."
    • 7.2 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      8.8 "88% thought the view was good."
    • 7.0 "High comfort."
    • 4.3 "Not very clean."

    Overall rating

    9.1 Excellent
    Based on 29 reviews
    • 8.9 "Great service."
    • 7.4 "High comfort."
    • 7.2 "Good location."
    • 6.8 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Impressive bathroom"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


    Would you like to save as your currency permanently or for this visit only?