Overview

Phönix Hotel Alter Speicher

Beckergrube 91-93, 23552 Lübeck, Schleswig-Holstein, Germany
+49 451 71 045

AED 261+

Overall guest ratings

7.8/10 Good
Based on 911 reviews

Review highlights

  • 9.3
  • 8.9
  • 4.9
  • 3.9

Good to know

  • Friendly service

Nearby

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    About

    Take in the views from the rooftop terrace when you stay at Phönix Hotel Alter Speicher. Guests can enjoy the sauna, and buffet breakfast is available daily. Minibars and room service are offered in all rooms.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • Express check out
    • Parking
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 911 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 8.2 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 4.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      4.7 "53% said rooms were small."
      2.9 "71% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      1.2 "For 88%, the rooms looked old."
      0.6 "94% criticized the small bathroom."
      4.7 "53% said the bathroom was dirty."
      4.3 "57% were disappointed with the minibar."
      1.9 "81% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
    • 3.9 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      4.7 "53% said rooms were small."
      0.6 "94% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
    • 3.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 573 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 7.9 "Good location."
      10.0 "City centre within easy reach, said 100%."
    • 4.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.3 "57% said rooms were small."
      2.9 "71% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      2.2 "78% had problems with the shower."
      0.8 "92% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
      1.3 "For 87%, the rooms looked old."
    • 3.8 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      4.3 "57% said rooms were small."
      0.8 "92% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 182 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 8.3 "Location is great."
    • 5.7 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.6 "Only 66% said rooms were clean enough."
    • 4.4 "Not very comfortable."
    • 3.3 "Internet is poor."
    • 3.2 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 154 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.2 "Excellent breakfast."
    • 8.2 "Location is great."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      4.6 "54% said rooms were small."
    • 3.7 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      4.6 "54% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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