Value for money
Distance to city centre
Distance to airport
Friendliness of staff. Well priced including the food prices. High level of comfort and very clean rooms.
The checking out process: On arrival I was asked to pay for the two nights upfront which i did using my debit card. However, i did not check the actual amount on the slip. When checking out I found out that I had paid 2500 RMB deposit. My bill was only 1813 RMB and I paid again using my debit card as I was the told the difference of 687 RMB would be refunded to my debit card. However, the desk person then also told me differently that the 2500 RMB would be cancelled and he tore up the slip of the 2500 RMB. At the moment 10 days later I still have paid 2500 RMB. I have taken this up with the hotel.
Kindness and effectiveness of the personel, cleanliness of the hotel, free internet. This hotel is probably the best hotel I visited in China.
my room has a wide bathroom and very comfortable. Reasonable price for a five star hotel.
Big breakfast, big rooms. Excellent quality of the services
The staff doesn't speak english very well, and this is bad for a luxury hotel like this one
The hotel located far from West Lake.
Two things: first, I think that the extremely low level that the staff has in not acceptable for a 5* hotel. Second, the room was very old-fashioned and gave a dirty impression.
I have already filled in a guest comment form and handed it into reception before I left. I was pleased with my room which was clean, comfortable and spacious. I particularly wanted a quiet, non-smoking room with a bath - and that's exactly what I got. Room service was good.
The pool area could do with an upgrade and access to a sauna and steam room would be great - followed by a professional massage.
new, excellent property, well run.
no. It's 10mins away from the tourist area (west lake) but we didn't mind the distance - closer to train station.
Zhejiang International Hotel is centrally located in Hangzhou, a 4-minute walk from Wulin Square and a 3-minute drive from Broken Bridge. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Policies vary by room type and provider.
Zhejiang International Hotel is located at 221 Tiyuchang Road in Hangzhou City Centre, 2.8 km from the centre of Hangzhou. Hangzhou China Silk Town is the closest landmark to Zhejiang International Hotel.
Check-in time is 14:00 and check-out time is 12:00 at Zhejiang International Hotel.
Yes, Zhejiang International Hotel offers free Wi-Fi.
Yes, Zhejiang International Hotel offers free parking.
No, Zhejiang International Hotel does not offer free airport shuttle service.
Zhejiang International Hotel is 25.7 km from Hangzhou. Zhejiang International Hotel is 103.6 km from Yiwu.
No, pets are not allowed at Zhejiang International Hotel.
Yes, Zhejiang International Hotel has a pool on-site.