Overview

Sheraton Grand Hangzhou Wetland Park Resort
Best Wellness

1 Westbrook Resort Zijinggang Road, Hangzhou 310030, China
+86 571 8500 2222

AED 522+

Overall guest ratings

9.2/10 Excellent
Based on 3,181 reviews

Review highlights

  • 9.2
  • 8.4
  • 7.0
  • 6.9

Good to know

  • Nice building
  • Friendly atmosphere
  • Luxurious Hotel

Nearby

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    About

    Perfectly located for business or leisure, Sheraton Grand Hangzhou Wetland Park Resort offers easy access to downtown and West Lake. The hotel is only 30 minutes away from the railway station and 1 hour away from Hangzhou Xiaoshan International Airport (HGH). Step out onto the balcony of one of our 380 spacious guest rooms and suites, and you’ll immediately feel in touch with nature with a panoramic view of the park. You’ll also enjoy the comforts inside your room, such as the Sheraton Signature Sleep Experience, LCD Flat Screen Television, and a separate shower in the bathroom. Business travelers will appreciate the well-designed working desk and High Speed Internet Access so you can stay connected to what’s important to you. Discover a variety of tantalizing options in our themed restaurants, including Feast (all-day Western dining), Yue (Chinese), and French (Satine). Be sure to meet up with friends and colleagues for cocktails at our lobby lounge. Take some time for yourself and enjoy a variety of pampering services with a visit to our Shine Spa. You can also treat your body right at Sheraton Fitness, our indoor heated pool, and more. We’re an ideal setting for your next meeting or event. Our 1,946 square meters of flexible space include nine multifunctional meeting rooms, a pillarless ballroom, and a business center—all equipped with the latest audiovisual equipment. Exceeding your expectations is always our goal at the Sheraton Grand Hangzhou Wetland Park Resort. We’re proud to offer our highest level of hospitality along with superb accommodations, deluxe amenities, and the city’s best natural location.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 3,181 reviews
    • 9.2 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
      7.7 "77% enjoyed the lobby entrance."
    • 8.4 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.2 "Location is great."
      8.4 "84% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.1 "Very nice wellness & sports facilities."
      7.7 "top-notch fitness area, thought 77%."
      10.0 "100% loved the sauna."
    • 8.1 "Bar is amazing."
    • 7.0 "Tasty food."
      5.9 "Desserts were ok, said 59%."
      6.0 "Only 60% were satisfied with the menu."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Service is ok."
      5.9 "Only 59% thought the service was professional."
      5.2 "52% said the reception staff was ok."
      6.0 "Only 60% found the restaurant service to be good."
      6.4 "64% said the concierge service was sufficient."
      5.0 "50% thought the shuttle service was ok."
    • 4.9 "Value below average."
      4.2 "The price was too high for 58%."
      0.0 "100% said the breakfast was too expensive."
    • 3.2 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    Based on 540 reviews
    • 9.2 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.5 "Location is great."
      8.2 "82% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      7.0 "70% thought it was pleasantly quiet."
    • 6.7 "Service is ok."
      6.2 "Only 62% thought the service was professional."
      5.4 "54% said the reception staff was ok."
    • 6.3 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
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    Overall rating

    9.0 Excellent
    Based on 1,749 reviews
    • 8.8 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      7.8 "78% enjoyed the lobby entrance."
    • 8.4 "Location is great."
      8.5 "85% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Pool is good."
    • 8.0 "Very nice wellness & sports facilities."
      7.6 "top-notch fitness area, thought 76%."
    • 7.3 "Good amenities."
      7.5 "75% thought the building was wonderful."
      7.8 "78% enjoyed the lobby entrance."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Food is average."
      5.9 "Desserts were ok, said 59%."
    • 6.3 "Service is ok."
      5.8 "Only 58% thought the service was professional."
    • 5.0 "Average value."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
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    Overall rating

    9.4 Excellent
    Based on 795 reviews
    • 9.4 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 8.4 "Very nice wellness & sports facilities."
    • 8.4 "Location is great."
      8.6 "86% liked the proximity to shopping."
    • 7.7 "Good service."
    • 7.5 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 6.9 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.5 "Value below average."
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    Overall rating

    8.7 Excellent
    Based on 95 reviews
    • 9.1 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
    • 7.8 "Good location."
    • 7.1 "High comfort."
      8.2 "82% thought rooms were spacious."
    • 6.9 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 6.9 "Food is average."
    • 6.9 "Service is ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Luxurious Hotel"
    data provided by TrustYou

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