Overview

Hangzhou Fresh House Westlake Hotel

238 Huansha Road, Hangzhou 310006, China
+86 571 5810 4000

AED 105+

Overall guest ratings

8.8/10 Excellent
Based on 1,296 reviews

Review highlights

  • 9.8
  • 9.2
  • 8.8
  • 5.3

Good to know

  • Clean rooms
  • Great reception
  • Friendly atmosphere

Nearby

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    About

    Hangzhou Fresh House Hotel the West Lake Branch boasts easy access to local attractions and airport. Free Wi-Fi is provided at the hotel. All rooms here are equipped with free computer, TV, air conditioner, free disposable toiletries, electric kettle, slippers, hair dryer, various kinds of sockets, etc. For the comfort and convenience of guests, the hotel offers complementary newspaper at lobby, barrier-free access, 24-hour hot water.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry service
    • Room service
    • Restaurant
    • Parking
    • Safe
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 1,296 reviews
    • 9.8 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 8.8 "Generally very clean."
      8.8 "88% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.6 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% enjoyed the lobby entrance."
    • 6.6 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.3 "Internet is average."
    • 3.9 "Rooms are not good."
      0.6 "94% said rooms were small."
      3.2 "68% complained about the bathroom."
      3.6 "64% found problems with the furniture."
      3.4 "66% criticized the small bathroom."
      0.0 "100% thought the tv was sub-standard."
      1.8 "Air conditioning was criticized by 82%."
      0.0 "100% thought they were poorly maintained."
      2.9 "For 71%, the rooms looked old."
    • 2.1 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      3.4 "66% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
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    Overall rating

    8.9 Excellent
    Based on 349 reviews
    • 9.9 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
    • 9.4 "World class service."
    • 4.0 "Rooms are not good."
      0.6 "94% said rooms were small."
      2.9 "71% complained about the bathroom."
    • 2.4 "Quite uncomfortable."
      0.6 "94% said rooms were small."

    Overall rating

    8.7 Excellent
    Based on 427 reviews
    • 9.9 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 3.7 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.6 "74% complained about the bathroom."
    • 2.1 "Quite uncomfortable."
      0.4 "96% said rooms were small."

    Overall rating

    8.7 Excellent
    Based on 259 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
    • 9.1 "World class service."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 3.8 "Rooms are not good."
      0.4 "96% said rooms were small."
      3.3 "67% complained about the bathroom."
    • 1.8 "Quite uncomfortable."
      0.4 "96% said rooms were small."

    Overall rating

    8.5 Excellent
    Based on 259 reviews
    • 9.9 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 8.7 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
    • 4.2 "Rooms are not good."
      0.4 "96% said rooms were small."
    • 2.4 "Quite uncomfortable."
      0.4 "96% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Great reception"
    "Friendly atmosphere"
    data provided by TrustYou
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