Overview

Four Seasons Hotel Hangzhou at West Lake
Top Romantic Hotel

5 Lingyin Road, Hangzhou 310013, China
+86 571 8829 8888

AED 1947+

Overall guest ratings

9.5/10 Excellent
Based on 1,244 reviews

Review highlights

  • 9.6
  • 9.2
  • 9.0
  • 6.3

Good to know

  • Pleasant hotel grounds
  • Professional service
  • Friendly atmosphere
  • Luxurious Hotel

Nearby

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    About

    Four Seasons Hotel Hangzhou at West Lake puts you within a 15-minute drive of West Lake and offers an airport shuttle during limited hours for CNY 600 per vehicle. You can visit the spa to be pampered with body wraps or aromatherapy, and WLB Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with iPod docks and espresso makers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • No smoking
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Train station shuttle
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    Reviews

    Guest reviews

    Overall rating

    9.5 Excellent
    Based on 1,244 reviews
    • 9.6 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 9.2 "World class service."
      9.6 "96% thought the service was very professional."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.3 "Housekeeping was great, according to 93%."
      8.8 "Management was excellent, said 88%."
      9.2 "92% found the restaurant service to be one of the best."
    • 9.0 "Terrific location."
      8.2 "Easily accessible by car, said 82%."
      8.9 "89% liked the proximity to sightseeing."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      8.6 "86% found the grounds to be nice."
    • 8.5 "Very nice wellness & sports facilities."
      8.0 "top-notch fitness area, thought 80%."
    • 6.3 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 3.6 "Value below average."
    • 1.1 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    9.6 Excellent
    Based on 335 reviews
    • 9.6 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 9.1 "Terrific location."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
    • 8.8 "Food is delicious."
    • 6.0 "Breakfast is mediocre."
    • 3.4 "Value below average."
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    Overall rating

    9.5 Excellent
    Based on 622 reviews
    • 9.5 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.1 "World class service."
      9.7 "97% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.1 "Terrific location."
      8.6 "86% liked the proximity to sightseeing."
      8.4 "Easily accessible by car, said 84%."
    • 8.7 "Food is delicious."
      8.4 "Yummy desserts, said 84%."
    • 8.3 "Pool is good."
    • 6.3 "Breakfast is mediocre."
    • 3.5 "Value below average."
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    Overall rating

    9.5 Excellent
    Based on 211 reviews
    • 9.3 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.1 "Terrific location."
      8.5 "Easily accessible by car, said 85%."
    • 8.9 "Great service."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 8.2 "Food is delicious."
    • 3.4 "Value below average."

    Overall rating

    9.5 Excellent
    Based on 74 reviews
    • 9.5 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 9.2 "World class service."
    • 8.9 "Amenities are good."
      8.8 "88% found the grounds to be nice."
    • 8.6 "Food is delicious."
    • 8.5 "Location is great."
    • 6.7 "Average comfort."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Pleasant hotel grounds"
    "Professional service"
    "Friendly atmosphere"
    "Luxurious Hotel"
    data provided by TrustYou

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