Overview

Merchant Hotel

55 Jl Penang, George Town (Penang) 10000, Malaysia
+60 4263 2828

AED 129+

Overall guest ratings

8.0/10 Good
Based on 1,790 reviews

Review highlights

  • 8.8
  • 8.7
  • 4.8
  • 4.0

Good to know

  • Clean rooms
  • Spacious rooms

Nearby

    show all

    About

    When you stay at Merchant Hotel, you'll be within a 15-minute walk of Camera Museum and Pinang Peranakan Mansion. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks. There's a terrace, and rooms offer free minibar items and LCD TVs.

    Less show all
    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Gift shop
    • Room service
    • Bicycle hire
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Coffee shop
    • Safe
    • Airport shuttle
    • Cable or satellite TV
    • Pets not allowed
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,790 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      8.3 "83% were happy with the shuttle service."
      7.0 "Hotel security was great, thought 70%."
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 7.1 "Nice rooms."
      7.2 "72% said rooms were clean."
      8.8 "88% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      9.4 "94% thought the view was good."
      9.6 "96% loved the minibar."
      7.0 "70% enjoyed the balcony."
    • 4.8 "Breakfast is below average."
    • 4.0 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 2.1 "Disappointing wellness & sports facilities."
      1.6 "84% didn't like the fitness area."

    Overall rating

    8.1 Excellent
    Based on 930 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.4 "Nice rooms."
      7.2 "72% said rooms were clean."
      8.0 "80% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      9.4 "94% thought the view was good."
      9.6 "96% loved the minibar."
    • 4.4 "Breakfast is below average."
    • 4.0 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 2.5 "Disappointing wellness & sports facilities."
      2.0 "80% didn't like the fitness area."

    Overall rating

    8.0 Good
    Based on 447 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 6.8 "Rooms are ok."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 4.4 "Breakfast is below average."
    • 4.0 "Internet is poor."

    Overall rating

    7.5 Good
    Based on 89 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 7.4 "Nice rooms."
      7.4 "74% said rooms were clean."
      9.0 "90% thought rooms were spacious."
    • 7.4 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 4.5 "Breakfast is below average."

    Overall rating

    8.1 Excellent
    Based on 322 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.8 "Location is great."
      7.8 "Easily accessible by car, said 78%."
    • 7.5 "High comfort."
      9.0 "90% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
    • 7.0 "Nice rooms."
      7.2 "72% said rooms were clean."
      9.0 "90% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
    • 4.8 "Breakfast is below average."
    • 3.8 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Spacious rooms"
    data provided by TrustYou
    Photos
    Map

    Map