Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
Merchant Hotel
3 stars

Merchant Hotel

55 Jalan, George Town 10000, Malaysia
George Town, Malaysia
See location+60 4263 2828
From
AED 90
Cheapest

rate per night

7.3
Good
based on 3185 reviews
3,185 reviews
Room type
Provider
Nightly total
Deluxe room
AED 90
Executive room
AED 104
King room
AED 118
12 more Merchant Hotel deals
12 more Merchant Hotel deals

Photos of Merchant Hotel

Overview

Rating
Hotel with free parking, near KOMTAR Along with a restaurant, this hotel has a meeting room and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a front-desk safe, and multilingual staff are onsite. Merchant Hotel offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This George Town hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Rating
7.3
Good
Based on 3,185 verified guest reviews

Latest deals for Merchant Hotel

tors 1/5
fre 2/5
Deluxe room
1 king bed
AED 90
bed type unknown
AED 96
1 king bed
AED 105
King room
1 king bed
AED 118
Executive room
1 king bed
AED 104
1 king bed
AED 133
1 king bed
AED 141
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences

Amenities at Merchant Hotel

  • Restaurant
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Adapter
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift
  • Designated smoking area

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Tea/coffee maker
  • Kettle
  • Coffee machine

General

  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view
  • Storage available

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Mini-market on site
  • 24-hour front desk

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Terrace/Patio

Laundry

  • Iron and ironing board

Things to do

  • Bicycle hire

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Reviews of Merchant Hotel

7.3
Good
3185 verified ratings
Wonderful
1022
Very good
696
Good
676
Okay
303
Fair
210
Mediocre
125
Poor
153

Summary of reviews

Guests say
Guests appreciate the hotel's strategic location and friendly atmosphere, but many express dissatisfaction with cleanliness and service quality. Issues such as dirty rooms, poor Wi-Fi, and inadequate breakfast options were frequently mentioned, leading some to feel that the value for money was lacking.
AI-generated from customer reviews
Location9 out of 10
Atmosphere8 out of 10
Cleanliness4 out of 10
Value for Price3.5 out of 10
Service3 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

7.1
Good
Yann, Oct 2017
Pros (+) Staff very helfull
Cons (-) Fair price but after adding: 10% service charge 6% vat 10rm city tax 2rm gouv. Tax It came out not worth to come there. Its not the hotel, but really feel like scammed by malaysia by all this laws. One day they will understand but it will be too late, tourism in malaysia and penang will drop down very fast

Location

55 Jalan, George Town 10000

What's nearby

  • Cheong Fatt Tze Mansion165 m
  • Arulmigu Sri Mahamariamman Temple0.7 km
  • KOMTAR Tower0.8 km
  • Batik Painting Museum Penang0.8 km
  • Khoo Kongsi Temple0.8 km
  • Penang City Hall0.9 km
  • Pinang Peranakan Mansion0.9 km
  • Fort Cornwallis1.2 km
  • Penang Ferry Terminal1.4 km
  • Penang Jetty1.4 km
  • Stadium Bandaraya Pulau Pinang2.3 km
  • Gurney Drive2.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Merchant Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Merchant Hotel

  • Where is Merchant Hotel located?

    Merchant Hotel is located at 55 Jalan, 0.6 km from the centre of George Town. Cheong Fatt Tze Mansion is the closest landmark to Merchant Hotel.

  • When is check-in time and check-out time at Merchant Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Merchant Hotel.

  • Does Merchant Hotel offer free Wi-Fi?

    Yes, Merchant Hotel offers free Wi-Fi.

  • Does Merchant Hotel offer free parking?

    Yes, Merchant Hotel offers free parking.

  • How far is Merchant Hotel from the airport?

    Merchant Hotel is 15.1 km from Penang Intl. Merchant Hotel is 85.9 km from Alor Setar.

  • How does KAYAK find such great Merchant Hotel hotel deals?

    KAYAK scours the web for all room deals available at Merchant Hotel in George Town and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Merchant Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Merchant Hotel.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Cititel Penang8.8 Excellent (3,652 reviews)0.03 kmIndoor pool, Fitness centre, RestaurantAED 192+
2-star hotel
54% cheaperGrand Inn - Penang Road7.8 Good (891 reviews)0.09 kmRoom service, Free Wi-Fi, Wi-Fi available in all areasAED 73+
3-star hotel
34% cheaper
Loop On Leith George Town Penang Hotel
8.2 Excellent (3,748 reviews)0.09 kmRoom service, Free Wi-Fi, Tea/coffee makerAED 103+
2-star hotel
43% cheaper
Oriental Hotel Penang
7.5 Good (166 reviews)0.1 kmBar/Lounge, Free Wi-FiAED 89+

Cheapest

See cheapest stays in George Town
3-star hotel
72% cheaper
The Century Boutique Hotel
8.5 Excellent (200 reviews)0.19 kmOutdoor pool, Restaurant, Bar/LoungeAED 45+
3-star hotel
57% cheaper
Capital O 90897 Island City Hotel
7 Good (114 reviews)0.14 kmFlat-screen TV, TV, Cable or satellite TVAED 67+
2-star hotel
57% cheaper
OYO 91068 Elephant House Boutique Hotel
6.6 Good (431 reviews)0.33 kmRoom service, Free Wi-Fi, TVAED 67+
3-star hotel
55% cheaper
Grand Fc Hotel
8.1 Excellent (882 reviews)0.21 kmWi-Fi, Coffee machine, Free parkingAED 70+

Most recommended

See most recommended stays in George Town
2-star hotel
Penang Story Linn House
10 Excellent (1 review)0.29 kmTea/coffee maker, Flat-screen TV, TVAED 267+
3-star hotel
Campbell House9.4 Excellent (1,092 reviews)0.35 kmRestaurant, Bar/Lounge, Room serviceAED 331+
4-star hotel
Cheong Fatt Tze - The Blue Mansion9.3 Excellent (1,643 reviews)0.18 kmOutdoor pool, Restaurant, Bar/LoungeAED 533+
4-star hotel
The Edison George Town9.1 Excellent (808 reviews)0.14 kmOutdoor pool, Bar/Lounge, Free Wi-FiAED 485+

Good to know

Value for money

7.4

Distance to city centre

0.6 km

Nearest airport

Penang Intl

Distance to airport

15.1 km

Everything you need to know for your stay in George Town

Complete your trip to George Town

Car rentals in George Town
Hotels in George Town
Site
©2025 KAYAK

Not what you’re looking for? Find thousands of other hotels, flights and car hire with KAYAK.