Overview

Hotel Palazzo Benci

Piazza Madonna Aldobrandini 3, 50123 Florence, Tuscany, Italy
+39 055 213 848

AED 298+

Overall guest ratings

7.8/10 Good
Based on 780 reviews

Review highlights

  • 9.7
  • 8.6
  • 4.4
  • 4.2

Good to know

  • Friendly service

Nearby

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    About

    Located 4.7 mi (7.6 km) from the airport, Hotel Palazzo Benci offers a great location, putting you within just a 10-minute walk of San Lorenzo Church and Florence Baptistery. You can unwind with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. There's also a garden, and rooms offer LCD TVs and minibars.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Terrace/Patio
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 780 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 5.4 "Food is average."
    • 5.3 "Average cleanliness."
    • 4.4 "Value below average."
    • 4.2 "Rooms are not good."
      2.6 "74% said rooms were small."
      3.3 "67% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      3.4 "66% didn't like the uncomfortable beds."
      0.4 "For 96%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      0.8 "Air conditioning was criticized by 92%."
      2.9 "71% thought they were poorly maintained."
      1.7 "83% criticized the small bathroom."
      4.0 "60% said the bathroom was dirty."
      1.3 "87% had problems with the shower."
    • 4.1 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      2.6 "74% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
      1.7 "83% criticized the small bathroom."
    • 1.8 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 366 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 5.6 "Food is average."
    • 5.4 "Average cleanliness."
    • 4.4 "Value below average."
    • 4.3 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.1 "69% said rooms were small."
      4.8 "52% said rooms were dirty."
      0.8 "Air conditioning was criticized by 92%."
      0.3 "For 97%, the rooms looked old."
      3.5 "65% didn't like the uncomfortable beds."
      1.5 "85% found problems with the furniture."
      2.7 "73% thought they were poorly maintained."
    • 3.7 "Not very comfortable."
      3.1 "69% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
      3.5 "65% didn't like the uncomfortable beds."
    • 3.6 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 2.1 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 78 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 5.5 "Average amenities."
    • 5.0 "Average cleanliness."
    • 4.1 "Rooms are not good."
      2.7 "73% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
      3.8 "62% didn't like the uncomfortable beds."
    • 3.5 "Not very comfortable."
      2.7 "73% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
      3.8 "62% didn't like the uncomfortable beds."
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    Overall rating

    8.1 Excellent
    Based on 335 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
    • 5.0 "Food is average."
    • 4.5 "Value below average."
    • 4.3 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.5 "75% said rooms were small."
      3.3 "67% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      3.6 "64% didn't like the uncomfortable beds."
      1.6 "84% found problems with the furniture."
      0.7 "Air conditioning was criticized by 93%."
    • 4.2 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.6 "64% didn't like the uncomfortable beds."
      0.7 "Air conditioning was criticized by 93%."
    • 1.7 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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