Overview

Hotel Restaurant Goldener Schlüssel Bern

Rathausgasse 72, 3011 Berne, Bern, Switzerland
+41 31 311 02 16

AED 412+

Overall guest ratings

7.9/10 Good
Based on 1,143 reviews

Review highlights

  • 9.6
  • 9.3
  • 9.1
  • 3.7

Good to know

  • Clean rooms

Nearby

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    About

    Hotel Restaurant Goldener Schlüssel Bern offers a fantastic location, putting you just a 5-minute walk from Clock Tower and Berner Munster. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and segway rentals/tours, and free perks include buffet breakfast and WiFi. Other highlights include free bike rentals and a terrace, and rooms offer flat-screen TVs and pillow menus.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Skiing
    • No smoking
    • Restaurant
    • Safe
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,143 reviews
    • 9.6 "Internet works perfectly."
      9.4 "94% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.7 "77% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.6 "Easily accessible by car, said 86%."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
    • 6.3 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      0.9 "91% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
      3.0 "70% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      3.1 "69% said the bathroom was dirty."
      4.5 "55% were unhappy with the view."
      4.5 "55% found problems with the furniture."
      3.3 "67% were disappointed with the minibar."
    • 2.6 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      4.4 "56% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."

    Overall rating

    7.7 Good
    Based on 434 reviews
    • 9.7 "Internet works perfectly."
      9.5 "95% said the wifi quality was great."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      7.8 "78% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 5.8 "Breakfast is mediocre."
    • 3.9 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.4 "86% said rooms were small."
      2.4 "76% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
      3.3 "67% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
    • 2.6 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      4.3 "57% thought it was too noisy."
      2.4 "76% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."

    Overall rating

    8.0 Good
    Based on 217 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      2.1 "79% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
      1.1 "89% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
      2.2 "78% had problems with the shower."
    • 2.8 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
      1.1 "89% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
      3.8 "62% thought it was too noisy."

    Overall rating

    6.9 Good
    Based on 57 reviews
    • 9.4 "Terrific location."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 6.3 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      2.3 "77% didn't like the uncomfortable beds."
    • 2.7 "Quite uncomfortable."
      2.3 "77% didn't like the uncomfortable beds."

    Overall rating

    7.9 Good
    Based on 434 reviews
    • 9.7 "Internet works perfectly."
      10.0 "100% thought it was a great value."
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 6.3 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.4 "76% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
    • 2.9 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      4.7 "53% thought it was too noisy."
      2.4 "76% didn't like the uncomfortable beds."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    data provided by TrustYou

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