Overview

Hotel Shugla
Best Breakfast

Servantesa Street 18, Almaty 050011, Kazakhstan
+7 707 473 9777

AED 48+

Overall guest ratings

8.0/10 Good
Based on 256 reviews

Review highlights

  • 10.0
  • 8.9
  • 8.9
  • 4.0

Good to know

  • Professional service
  • Friendly service
  • Close to public transport
  • Good access to airport

Nearby

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    Amenities

    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 256 reviews
    • 10.0 "Excellent breakfast."
    • 8.9 "Good value."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.5 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 5.6 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.0 "Rooms are not good."
      2.9 "For 71%, the rooms looked old."
    • 3.2 "Horrible vibe."
      2.9 "71% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 171 reviews
    • 10.0 "Excellent breakfast."
    • 9.0 "Excellent value."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.6 "Location is great."
    • 5.8 "Average comfort."
      5.3 "Beds were acceptable for 53%."
      6.9 "Only 69% said rooms were big enough."
    • 5.0 "Average cleanliness."
    • 3.7 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      3.6 "64% complained about the bathroom."
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    Overall rating

    8.2 Excellent
    Based on 28 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 4.0 "Rooms are not good."

    Overall rating

    7.9 Good
    Based on 56 reviews
    • 10.0 "Excellent breakfast."
    • 9.1 "Excellent value."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 4.2 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Friendly service"
    "Close to public transport"
    "Good access to airport"
    data provided by TrustYou

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