Grand Hotel Tien Shan

4 stars
115 Bogenbay Batyr Street, Almaty 050000, Kazakhstan
Almaty, Kazakhstan
+7 727 244 9610
8.3
Very good
based on 1979 reviews
1,979 reviews
Tue 14/7
-
Wed 15/7
2 guests, 1 room
Deals from
AED 274
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
AED 274
Superior room, bed type unknown
AED 343
Deluxe room, bed type unknown
AED 413
20 more Grand Hotel Tien Shan deals
20 more Grand Hotel Tien Shan deals
Living room
Lobby
Lounge
Lounge
Restaurant
Hallway
Conference room
Building
Lounge
Front desk
Other
Gym
Lounge
Restaurant
Building
Other
Bathroom
Restaurant
Conference room
Other
Room amenity
Spa
Photos of Grand Hotel Tien Shan
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Grand Hotel Tien Shan offers 78 accommodations with minibars and safes. Beds feature premium bedding. 100-cm Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. 2 indoor swimming pools are on site along with a sauna and a fitness center.
8.3
Very good
1979 reviews

Latest deals for Grand Hotel Tien Shan

Tue 14/7
-
Wed 15/7
Standard Room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Grand Hotel Tien Shan

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area

General

  • Family rooms
  • Inner courtyard view
  • Mountain view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Pool and spa

  • Spa
  • Indoor pool
  • Steam room
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Mosquito net
  • 24-hour security
  • Safe

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Gift shop
  • Beauty salon
  • Shopping

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness centre

Reviews of Grand Hotel Tien Shan

8.3
Very good
1979 verified ratings
Wonderful
1038
Very good
375
Good
255
Okay
106
Fair
76
Mediocre
60
Poor
69

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, often noting its proximity to city attractions and ease of access. The service is highlighted as friendly, attentive, and professional, with several staff members receiving special mention for their helpfulness. Breakfast is frequently described as enjoyable and varied, though a few guests would appreciate more options. Many reviews mention spacious rooms and overall cleanliness, contributing to a pleasant stay. Some negative feedback includes outdated facilities, occasional maintenance issues, and minor inconveniences with amenities, but these are generally outweighed by the positive experiences.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Breakfast9 out of 10
Room Size8.5 out of 10
Cleanliness8 out of 10
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All reviews

10
Wonderful
Anonymous, Jun 2017
Pros (+) Great location, thoughtful and helpful staff, reasonable prices

Location

115 Bogenbay Batyr Street, Almaty 050000

What's nearby

  • Almaty Opera House0.6 km
  • Almaty Cathedral0.6 km
  • Zenkov Cathedral0.7 km
  • 28 Panfilov Heroes Memorial Park0.8 km
  • Republic Square1.7 km
  • The Central Museum2 km
  • National Museum of Kazakhstan2 km
  • Presidential Palace2 km
  • Almaty Central Stadium2.7 km
  • Television tower Alma-Ata3.5 km
  • Hippodrome6.6 km
  • Shymbulak Ski Resort13.7 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 00:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Grand Hotel Tien Shan

Low season

High season

Average price (weeknight)

July
September
AED 680
Cheapest month to stay with an average 64% drop in price.
Most expensive month to stay with an average 55% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Grand Hotel Tien Shan

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Hotel Tien Shan

  • If you’re after a cheap room at Grand Hotel Tien Shan, then you should consider staying during the low season. The cheapest deals can generally be found in July and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Grand Hotel Tien Shan, plan to stay on a Thursday or Sunday. The most expensive day is usually Monday.
  • The cheapest price a room at Grand Hotel Tien Shan was booked for on KAYAK in the last 2 weeks was AED 274, while the most expensive was AED 274.
  • How long should you stay at Grand Hotel Tien Shan? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Grand Hotel Tien Shan

  • Where is Grand Hotel Tien Shan located?

    Grand Hotel Tien Shan is located at 115 Bogenbay Batyr Street, 1.2 km from the centre of Almaty. Almaty Opera House is the closest landmark to Grand Hotel Tien Shan.

  • When is check-in time and check-out time at Grand Hotel Tien Shan?

    Check-in time is 14:00 and check-out time is 00:00 at Grand Hotel Tien Shan.

  • Does Grand Hotel Tien Shan offer free Wi-Fi?

    Yes, Grand Hotel Tien Shan offers free Wi-Fi.

  • How far is Grand Hotel Tien Shan from the airport?

    Grand Hotel Tien Shan is 13.2 km from Almaty. Grand Hotel Tien Shan is 76.5 km from Tamchy Issyk-Kul Intl.

  • Does Grand Hotel Tien Shan have a pool?

    Yes, Grand Hotel Tien Shan has a pool on-site.

  • How does KAYAK find such great Grand Hotel Tien Shan hotel deals?

    KAYAK scours the web for all room deals available at Grand Hotel Tien Shan in Almaty and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Hotel Tien Shan and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Hotel Tien Shan.

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3-star hotel
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Mildom Premium Hotel
7.9 Good (2,237 reviews)0.16 kmRestaurant, Bar/Lounge, Room serviceAED 151+
3-star hotel
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3-star hotel
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4-star hotel
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Most recommended

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3-star hotel
Almaty Hotel8.6 Excellent (1,865 reviews)0.57 kmRestaurant, Bar/Lounge, Room serviceAED 412+
4-star hotel
38% cheaperVoyage Hotel8.5 Excellent (1,513 reviews)0.65 kmRestaurant, Bar/Lounge, Room serviceAED 239+
3-star hotel
52% cheaperMildom Hotel8 Excellent (2,174 reviews)0.16 kmRestaurant, Bar/Lounge, Room serviceAED 183+
3-star hotel
61% cheaper
Mildom Premium Hotel
7.9 Good (2,237 reviews)0.16 kmRestaurant, Bar/Lounge, Room serviceAED 151+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.2
1.2 km
Almaty
13.2 km

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