Overview

Grand Hotel Rotorua

1130 Pukuatua Street, Rotorua 3010, New Zealand
+64 7348 2086

AED 225+

Overall guest ratings

6.9/10 Good
Based on 617 reviews

Review highlights

  • 9.7
  • 9.2
  • 4.4
  • 4.0

Good to know

  • Great reception
  • Fair breakfast prices

Nearby

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    About

    Located in the entertainment district, Grand Hotel Rotorua is a great choice for a stay in Rotorua. You'll have free perks like breakfast and self parking. Refrigerators and room service are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Free parking
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 617 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.4 "Great service."
      8.1 "81% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 7.3 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.4 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 4.0 "Disappointing food."
      4.4 "56% did not enjoy the desserts."
    • 2.0 "Bar is disappointing."
    • 1.6 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
      2.5 "Unfriendly atmosphere, according to 75%."
      1.7 "83% criticized the plain hotel."
    • 1.0 "Terrible amenities."
      0.9 "91% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    6.8 Good
    Based on 320 reviews
    • 9.7 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Excellent value."
      8.6 "86% thought it was a great value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.2 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.7 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
      0.7 "Air conditioning was criticized by 93%."
      3.5 "65% had problems with the shower."
    • 4.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.5 "Disappointing food."
    • 1.7 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      2.6 "Unfriendly atmosphere, according to 74%."
    • 1.0 "Terrible amenities."
      0.9 "91% thought the building wasn't nice."
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    Overall rating

    6.9 Good
    Based on 111 reviews
    • 9.7 "Terrific location."
    • 9.2 "Excellent value."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 6.1 "Average comfort."
    • 4.9 "Not very clean."
      1.5 "85% thought it was rather dirty."
    • 4.8 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
    • 1.5 "Horrible vibe."
    • 0.9 "Terrible amenities."
      0.8 "92% thought the building wasn't nice."
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    Overall rating

    7.4 Good
    Based on 185 reviews
    • 9.7 "Terrific location."
    • 9.4 "Excellent value."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 6.4 "Average comfort."
    • 5.5 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 1.3 "Horrible vibe."
    • 1.1 "Terrible amenities."
      1.0 "90% thought the building wasn't nice."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Fair breakfast prices"
    data provided by TrustYou

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