Overview

Otrar

73 Gogolya Ulitsa, Almaty 480002, Kazakhstan
+7 327 250 6806

AED 176+

Overall guest ratings

7.4/10 Good
Based on 260 reviews

Review highlights

  • 9.6
  • 8.9
  • 4.6
  • 4.6

Nearby

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    About

    Hotel Otrar is in the heart of Almaty, walking distance from Almaty Cathedral and Gvardeytsev-Panfilovtsev Park. This 4-star hotel is within close proximity of Panfilov Park and 28 Panfilov Heroes Memorial Park.

    Rooms

    Make yourself at home in one of the 161 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

    Amenities

    Enjoy a range of recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Spa
    • Indoor pool
    • Coffee shop
    • Night club
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 260 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 5.4 "Average amenities."
    • 5.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.6 "Disappointing food."
    • 4.6 "Internet is poor."
    • 4.3 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.7 "73% said rooms were small."
      0.7 "For 93%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
    • 3.8 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.4 "56% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
    • 3.2 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 15 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
    • 4.7 "Rooms are not good."

    Overall rating

    7.4 Good
    Based on 244 reviews
    • 9.6 "Terrific location."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 5.5 "Average amenities."
    • 5.0 "Average cleanliness."
    • 4.4 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.8 "82% said rooms were small."
      0.8 "For 92%, the rooms looked old."
    • 3.8 "Disappointing food."
    • 3.8 "Internet is poor."
    • 3.6 "Not very comfortable."
      1.8 "82% said rooms were small."
      4.9 "51% thought it was too noisy."
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