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Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience

Boarding was a mess, no one managing the queues. I got my meal as the pilot announced starting commencing descent and basic drink not available. No air bridge so takes forever to deplane the A380 onto buses.

We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane

The flight was nice and on time. The comfort can be slightly better in business class

The food options for children is limited The business class bed is not fully lie flat, and this is an uncomfortable sleep

Bad Cancel the flight Came back to work only 3 days after Horrible Won’t help with hotel while we stock Horrible Don’t fly with them

Worst trip ever from the beginning to the end I will never travel with that airline again. I made a big mistake by not going with my regular schedule flight with Qatar airline. Even underpriced cheat me of my 134 dollars I paid for special seats and they kept my money and didn't pay the airline for the seats for me.

More leg room or a bed hahaha but in all was one of the best flys I been on

‏One of the worst flights I took in My life, delays after delays, then the AC is not working and we were living in a sauna,& we were sweating like pigs. and this even before take off. Next we arrived late one hour late, baggage claims worse than the delay itself add to that one more hour to get our luggage. I am extremely disappointed and my experience is I’m never going to fly on Emirates airline. Immigration was the only good thing about this trip. It took us seven minutes to go through to the luggage claims.

Excellent staff! Flights were delayed due to technical issues after everyone was boarded and we sat in the flight for almost 2 hours before taking off. Not enough vegetarian food was available despite pre-ordering. The staff did an exceptional job dealing with both the problems neither of their making.

The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that

This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.

Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.

Needs better seat for business class. My seat was falling apart. Also no WiFi on that flight

In never flown this flight, because my flight coning from Barcelona was delayed.

Only 1 time food and drinks together was offered, for total 5 hours duration drinks and snacks was never offered. For some people food choice was not available, only veg was available. No entertainment option was there. Crew members were mostly back of the flight asking each other for KitKat and chips to share between them.

Etihad flight sector is a local . .give the same quality upto destination

Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.

Lovely crew - comfortable journey despite it being an older plane.

Online was good boarding also but a child was crying all the way with no intervention from crew member.

Crew members forgot to serve sandwiches after serving the coffee. Worst was the handling of bag. One of wheel was Broken making it useless. Though a complaint was registered and assured of compensation voucher equal to part cost of the new bag.

The seats are horrible and pathetic. The flight was delayed by over an hour as they did not have the crew

Please don’t send survey questions on Indigo flights. 90% of booking, check in, Boarding work is done by the passenger. So those questions are irrelevant

Boarding is becoming a hassle with Indigo nowadays, particularly if you are placed towards the front. The overhead luggage trays are either packed with flight equipments or already loaded by other passengers. So, if you are on front rows, your luggage may eventually end up towards middle. Food quality is going down by day. The only good element of being on time is also shaky nowadays.

Worst checkin experience. Lot of delays. Checkin agents rude. Flight delayed. No regrets by the airline.

Level of service is definitely going down, cannot expect the same service as earlier

Crew was horrible. No greetings. Did not ask for any food. The crew seemed like they were forced on the flight against the wishes. Should be de-roastered.

Worst. Did not feel like it's an international flight.

Indigo attempts to make you pay for a seat during check in. I opted to not do this. The result - they allotted me and my minor son seats apart. In the interest of making maximum money, they seem to have lost common sense too. Similarly, even during the flight, the crew are busy trying to serve food to those who’ve already paid for it. By the time they’re done, it’s time to land and no one else is able to get anything. Sadly this seems to be what makes them profitable, customers just need to bear with it till a better airline comes along.

As usual invariably delayed Lots of time in getting chkd in baggage

I had a camera bag that exceeded the 10kg allowance for hand luggage. I am 67 years old and have been travelling will my cameras and lenses all over the world and have not paid once for the excess weight. Also, even if I wanted to check in the bag, I can’t due to lithium batteries and delicate equipment. Air India should review their policies. Or is it just a cash grab. I had to pay additional 7000 rupees.

Business class recliners and entertainment system was not working, it essentially became economy travel at the cost of business

Food a little spicy for me, but I’m not a vegan. I would fly Air India again.

Ok, where do I start, hmm! Good things first - the meals/food was tasty, the seats are comfortable and legroom in Economy was ample and foot rest with message roller is simply amazing, Wi-Fi Entertainment works well. Bad things - in-flight entertainment screens and remotes either had physical damage and or simply not working. This was the case for more than 1/2 the flight. Flight that was long haul - 12+hrs non-stop. If you want a cracker or a biscuit with your tea - forget it, they carry none. Feel like having a chilled beer - forget it as they will serve you room temperature always and every time. The crew seem young and inexperienced. Will I fly again, yes I would only because it gets me from Sydney to Delhi in 12.5 odd hours (fastest), otherwise I will never. It has been what a year or so since TATA took over but I have not seen any change, I really hope this changes.

The boarding was not in sequence. All were invited altogether. I was not secured the meal I had asked for.

Food not of any international or even Indian standard. We have many cuisine available but only paneer & sundry items. Improve & provide some good indian items. Entertainment website or channel out of order.

Entertainment screens were either broken nor did not work. Also seat back did not work. Definitely not comfortable journey

Planes are very old and dated, entertainment doesn't work at all, food was below average. Flight was on time and seats have better leg space than competition.

Non reclining seats on a 14 hour flight. Crew skipped drinks for my row at least twice.

Everything was bad and entertainment did not work and no landing cards and overall done with Air India

The crew was polite. The snacks were served cold and were tasteless.

Absolutely ignorant Air India personnel at the Air India counters in Cochin Airport.