I was a good trip, except for one thing.
I was very upset when travelling from Mumbai to London, Heathrow, because the crew in Mumbai did not send my baggage directly to Toronto and I had to go through the whole process of checking in Montreal to travel to Toronto, which was my last destination.
Smooth & efficient
That you’ve to pay for everything including water
Not impressed at lack of free food on ba flights
Flight left almost on time and arrived on time. Crew was friendly.
Wasn't able to select a seat ahead of time like with other airlines. Seat rows way too tight (even for a normal 130 lb person like me). No good movie options, very limited selection. Food pretty bad, but that's almost expected this day and age.
Crew were good, the food was mediocre when they served lunch - but then there was nothing more to eat until nearly the end of a 9 hour flight, by which time it was past 10.30pm back in London. At that point, all that was offered was half a sandwich and a biscuit.
In-flight entertainment didn't work at first, and then when it started, kept on threatening to shut itself down every time I moved. The selection was ok but nothing compared to other airlines. The screen was tiny and low resolution. The seats were old - the same ones as when BA introduced their premium economy back in 2000. The aircraft was desperately in need of a refresh.
The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction
Service provided by the staff
The navigation of the entertainment system is not very friendly
The supplied pack of toothpaste/toothbrush
I don’t like the limited choice of drinks on these short KLM flights.
The flight was great.
Excellent staff, everything very clean, smooth flight, good movies.
The seats in Economy are too close together. A few more inches would make things better. The food was okay, some parts good, others so-so
1. I had one empty seat next to me. 2. Australian Open (tennis) was live on my tv screen!
Although the crew was quite nice, one crew member was kind so-so.
kayak was poop for help for me.
The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future
Seats are not comfortable you end up with bad neck pain
There simply is not enough room for such a long flight. I havent Flown in a while and was surprised at how tight the seats were since i last flew - both flying from the US to Istanbul and vice versa. However, for the shorter two hour connecting flights, from Istanbul to Tel Aviv, the seats seemed to have more room. This does not make sense.
|Flights arrive in||Abu Dhabi Intl|
|Flights depart from||Montreal Elliott Trudeau|
|Flight price||AED 3423|
|Airlines||British Airways, KLM, Turkish Airlines|
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