Daily cleaning, installation of cabin HEPA filters on flights from Krasnodar to Dubai
flydubai and Emirates have all waived their change and cancellation fees on flights from Krasnodar to Dubai. Confirm policies on booking site.
|Flights to Dubai||4h 20m|
The cheapest ticket to Dubai from Krasnodar found in the last 72 hours was AED 1,050 one-way, and AED 1,098 round-trip. The most popular route is from Krasnodar to Dubai, and the cheapest round-trip airline ticket found on this route in the last 72 hours was AED 845.
Emirates flies most frequently to Dubai from Krasnodar.
Most visitors from Krasnodar need to provide a negative COVID-19 test result and/or quarantine to enter Dubai.
Read more about travel restrictions for Dubai
Visitors from Krasnodar will need to quarantine for 12 days upon entering Dubai.
Visitors from Krasnodar must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Dubai.
Current regulations for vaccinated travelers to Dubai: most visitors from Krasnodar may enter Dubai but may still need to provide proof of negative COVID test.
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Scores according to KAYAK customer reviews
Pros: "Very bad customer service"
Cons: "Very bad customer service"
Pros: "Crew was excellent, and the distance between rows are enough so seats are very nice."
Cons: "Food stuff was not good & Turkish Airlines can not do anything to that due to Covid 19 Issue and they are following the rules."
Pros: "Everything was excelent"
Pros: "The crew was attentive"
Pros: "The food was good and the service was mostly good."
Cons: "Our cabin was very warm and seats were uncomfortable."
Pros: "The seats were more comfortable that most big companies. The food was tasty and good quality."
Cons: "Every stage took way too long. An hour to check in. and an hour to pass security. And the flight was obviously late."
Pros: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Cons: "Hot, like super hot, in the aircraft. It was horrible."
Cons: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Pros: "Friendly staff and good food. Efficient boarding system."
Cons: "Late take off because of engine issue. Hot on plane while we waited 1 hour for repair to be completed."
Pros: "Entertainment was good."
Cons: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."
Cons: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."
Pros: "The entertainment option was pretty good"
Cons: "For such a long flight, there’s not much legroon."
Pros: "Large screen tv and new mivies"
Pros: "The food, crew & entertainment system"
Cons: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."
Pros: "The food is ok as is the entertainment on board."
Cons: "The crew could be nicer and more responsive"
Pros: "Nice snack"
Cons: "No real boarding procedure followed, perhaps they do this with “certain” destinations they believe are not worth it. When asked why they didnt properly board us, or actually mae people sot on their assigned seats, they shoved me aside. Pretty rude (and im an elite plus traveler with them). I will avoid TKY from now on."
Cons: "Awful service and no one know what’s going on. Connection flight could have waited 10 minutes to accept one passenger. It was not my fault we are delayed."
Cons: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"
Pros: "Never got the chance to actually try it."
Cons: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Cons: "Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time"
Pros: "good food, enough leg room"
Pros: "Purchase value"
Cons: "Economy seats are a bit tight"
Pros: "Worst flight"
Cons: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."
Pros: "All went well with security and boarding."
Cons: "Rough air and turbulence"
Pros: "The food was impeccable- would compete favorably against Etihad, Singapore, Cathay or Emirates Courteous crew who would be the very best with some more training in making customers feel special. Excellent business cabin"
Cons: "Slightly edgy crew"
Pros: "Gave us direct flight back to Singapore in premium economy seats."
Cons: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
Cons: "The "Pasta-cheeze" meal on TK 31 was horribly bland, reminded me of the gruesome meals I had on United Airlines. I was totally shocked, because all other meals were excellent."
Pros: "Good food, very polite and attentive staff."
Cons: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Cons: "Stop over in Istanbul, flight to US. Had to go again through security with not enough staff, stood around 40min in a messy line with no air-conditioning or water to go thorough security again. There were elderly people having to do the same. Later, after landing, there was no parking for the airplane, so after 10 hours flight we we're held for 25 minutes inside the airplane. New regulations will make me reconsider using Turkish airline for US bound flights, although it's a great company, unless they find a more comfortable and organized way to do the security check."
Cons: "Delayed yet again"
Cons: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."
Pros: "The food was great!"
Cons: "I booked my ticket on Kayak two months prior to the departure date. The whole reason I booked it with Turkish Airlines was because the seats were listed as "lay flat". So I paid $150 more over the other airlines for the lay flat seating on my 8 hour flight from Katmandu to Istanbul and another 10 hours on to JFK. Well the seats weren't lay flat so I feel like I got played by Kayak and didn't have a very comfortable flight."
Pros: "I normally always like flying with TK - this was a clear exception. Unfortunately what normally feels rather enjoyable was today some 18 hours of suffering."
Cons: "My headphone - outlet did not work - had to hold the connector manually the whole flight tonhear something of the movie. But the boarding procedure was far worse - it took almost 1 hour standing up due to new rules of technical equipment and all bags having to be opened. I understand safety goes above all - but off you know You have this time consuming process - do it in an area where people can have a seat while waiting!"
Cons: "Nice people"
Pros: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Cons: "TV screen very far from the seat and could only interact with it via the remote control."
Cons: "Toward the end of the flight it was very hot. I didn't like that there were no AC controls at your seat"
Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"
Cons: "Missed the flight bc they changed the gate for the flight without making any announcements. Told me I could pay a penalty fee in excess of $450 to be out on another flight even though same flights to Amsterdam where currently $213 online. When I told them about the price of the tickets online, the response of the customer service agent was "yeah, sometimes the penalties are high". He didn't do anything to try to help. The entire Turkish airlines team at IST is the biggest joke for a customer service team I have ever encountered in any line of business. I have never met a group of "professionals" that are so unprofessional, rude, void of empathy, and overall customer service knowledge than the turkish airlines team at IST. I will never conduct business with Turkish Airlines again and will ensure all my friends, family, and colleagues try their best to avoid them too."
Pros: "Food, entertainment, crew"
Pros: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Cons: "Chaotic boarding procedures in Istanbul airport."
Pros: "Friendly, polite and very helpful staff. Clean aircraft.on time best customer service."
Cons: "Nothing negative. Keep up good work!"
Pros: "Same as above"
Cons: "Same as above"
Cons: "poor customer service and lack of speaking english made the trip very challenging. I don't think i will travel with Turkish air again."
Pros: "Crew were pleasant and did a superb job of making passengers feel welcome."
Cons: "My gripe is mostly with the ground staff. I was happily sitting in the lounge drinking copious amounts of hot tea due to an illness when my flights status changed on the monitor; "go to gate", it read. When I dutifully arrived at the gate, what was happening? Absolutely nothing. I sat there shivering for another 30 mins before boarding, my heat source (the tea) removed. The moral of the story is that a passenger's time has value, DO NOT waste it. In my case, the cost was physical agony of freezing on a mediterranean island in the summer while wearing 2 shirts, long pants, and double socks. If the ground staff did everything to procedure and are thus faultless, then the procedure is reprehensible and should be updated."
Pros: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Cons: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."
Pros: "The food and crew service"
Cons: "The leg room is really limited in the economy cabin"
Pros: "The crew was amazing indeed. Very polite and attentive. Hot food items were good. I like the slippers and the cover for eyes (to allow you to sleep) that the company offers. Audiobook selection was reasonable too (classics in 3 languages)."
Cons: "It was a 10-hour flight, and by the end of it, the restrooms were not as clean (even though the crew tried to maintain them). This is typical for these long flights - no solution."
Pros: "Crew was courteous and helpful."
Cons: "Seats are cramped a bit"
Cons: "Old A330, entertainment system is very tired of this world"
Pros: "The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded"
Cons: "New chairs"
Cons: "I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours."
Pros: "Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices."
Cons: "Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight."
Cons: "More hotess"
Cons: "Terrible, absolutely horrible customer service. My wife should stay in Moscow due to the transfer delay with her flight. Now nobody from Aeroflot is helping her and 2 kids to find a alternate way to flight to Minsk"
Pros: "Crew was great"
Cons: "They lost my luggage and zero leg room for economy seating for anyone over 5’10"
Pros: "Slippers, eye mask and toothbrush and toothpaste."
Cons: "Wish there was a vegetarian option for food."
Pros: "The crew was professional."
Cons: "The seats are too close together. Aisles are too close together. Medical professional recommend getting up to walk and help with circulation. It is very difficult on these flights."
Pros: "Great airline and service"
Pros: "Boarding was smooth"
Cons: "I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either"
Pros: "We arrived safely"
Cons: "Airplane was two hours late. The food was not good. Not friendly crew."
Pros: "seats were comfortable, enough space."
Cons: "Food was absolutely horrible, especially the second meal. they offered pasta with chicken, there was not even 10 gram of chicken there and even pasta was so much boiled it was all smashed. How can anybody eat that kind of food have no clue."
Pros: "The flight crew was very friendly"
Cons: "Checkin personnel was not friendly"
Cons: "No entertainment. Long queues for boarding. no food option for vegetarians."
Pros: "Good flight. No trouble anywhere, very professional."
Cons: "Wine on the menu, but no wine on the flight coz Dubai is dry. SERIOUSLY???"
Cons: "The flight from jfk to Moscow was delayed by 2h and the connection was lost in Moscow to Bucharest!! We had to stay in the airport 5h to fly to Viena and from Viena to Bucharest! They changed the flights while I was in the plane with no confirmation of the changes! KAYAK! I WILL NEVER BOOK FLIGHTS FROM YOUR WEBSITE I WILL NEVER USE YOU AGAIN! I was a very good client of you guys " you can check my name""
Pros: "great flight, friendly service, good food. best part is non-stop between moscow and miami."
Pros: "Great pilots. The flight is smooth which makes me feel safe (because I’m always nervous when I fly). They are also punctual. This is my third time flying with them and the attention to the passengers is getting much better. The flight attendants are nice and helpful."
Cons: "What I didn’t like was that they run out of breakfast omelette. The chairs in front of me got eggs and the rest of us on the back got two small plain pancakes with a super sweet can fruits which were not that good. I really was waiting for that omelette. I got so hungry and angry to smell those eggs and sausages and being punished with those ugly pancakes."
Cons: "4 hours delay"
Pros: "Bad, bad, bad Iwill never fly with this company againg"
Cons: "Crew, food, alll bad"
Pros: "Flight was smooth and comfortable. Boarding was easy. Flight crew was attentive."
Cons: "All airline food is bad Aeroflot is no exception. All flights are cramped and uncomfortable. Aeroflot was no exception."
Cons: "AIroflot is a very cheap airline. I'll try to avoid flying with them again"
Pros: "Flight attendants were cheerful and pleasant, good choice of movies, food was decent."
Cons: "Rude service at check-in. No eye contact from personnel. Online check in did nothing to expedite the process; we had to wait in line with everyone. Airport personnel did an okay job maintaining order with the extremely slow line. Security/TSA was typical for JFK - rude barking of orders, barely comprehensible even for me (a native New Yorker). No signs telling people to take out laptops or remove shoes. Staff joke among themselves while treating passengers rudely. It's an embarrassment to me as an American. I don't know why they can't fix this pathetic state of affairs. Other airports do it much more efficiently and politely."
Cons: "Terrible service, extra fees, delayed for 6 hours, zero customer service. Luggage was lost. Arived 3 days late having been opened with jewelery stolen."
Pros: "A surprise. Boarding was efficient. The crew was friendly and professional. Although there were triple announcements in Russian, German, and English, I'm sure this is all a legal requirement. Although there was no entertainment, the flight was only 2 1/2 hours long. The seats were comfortable and there was ample legroom. I was able to choose a seat within the 24 hour boarding time at no cost. The female cabin crew members had really had red outfits which shows perhaps the airline is trying little bit too hard. Still, I would fly with them again."
Cons: "The food was mediocre."
Cons: "Plane was full. I had to sit with the noisiest passangers ever. Little kids and parents were not concerned about their noisy kids ever. Other than this, flight was wonderful."
Cons: "Customer services"
Pros: "The plane was comfortable, food ok, service good"
Cons: "Still water finiShed few hours before landing"
Pros: "It was just a two hour flight and they gave a snack sandwich and real fruit. Friendly cabin crew and comfortable seating, all for $74"
Cons: "Seats were uncomfortable Service was poor Food was stale"
Pros: "There was a bottle that leaked in the overhead compartments. I was dripped on during take off. They cleaned up the mess, but I still had to smell like alcohol for the rest of the flight. It was unfortunate, but everyone was pleasant."
Pros: "Food is very nice and testy"
Pros: "Cabin crew was professional and very polite as an added plus they were even bilingual (English and Russian). Price was very good. No complaints"
Pros: "Entertainment and food"
Cons: "I checked in early among the first ten and they still left my luggage behind. I still don't have my bag. It arrives from Russia at 145 am tonight and I fly out to Orlando at 250 am. why wasn't my bag on my page?. I hope I get it. Out of the four flights I took, all but one were extremely late with no explanation as to why. I missed one connection and had to stay in airport hotel in Moscow. They gave me food and took care of the hotel, but when I kept asking about my connecting flight out of Moscow, no one would give me a straight answer. There's a definite language barrier and culture barrier. Customer service is curt and brash at best. When I asked about getting my delta skymiles Again in Moscow, the guy at the counter was annoyed with me, but eventually looked it up."
Pros: "good size seats, good planes"
Cons: "rescheduling flight, but guess it was because of snow storms"
Cons: "For some reason, they decided we had order vegetarian food. That from Shanghai to Moscow was quite spicey. We could eat it, but it might be too hot for some Western palates."
Cons: "Land steward who treated me and my partner were rude and did not do his job properly which caused us a delay and the need to return to check our handbags"
Cons: "The flight SU 103 leaving from JFK to Moscow on October 6 2016 was cancelled due to technical reason. The plane took off flew over JFK for 2 hours and made an emergency landing back in JFK. The customer service was horrible. People were in line for 3 hours at the aeroflot register to get into hotels after the flight cancellation. Today is day 4 after the flight - I'm trying to return my money for the flight - the customer service pretty much is not existing - no one picks up the phone - no one replies my emails. I have to go to the credit company to dispute charges for the cancelled flight."
Cons: "All the food"
Pros: "Inspite of the language issue, crew genuinely tried to help."
Pros: "Nothing redeeming about Aeroflot"
Cons: "Flight was delayed four hours. Sat on first plane for an hour before they announced mechanical problem. Meal voucher given during airport wait, but no announcement was made and some passengers weren't aware. Staff was curt and unhelpful."
Cons: "U guys cancel my flight"
Pros: "The seats were good"
Cons: "No entertainment"
Pros: "Once we started boarding everything went fairly swiftly"
Cons: "I'm not sure why it took so long to the board, but there seem to be a delay and boarding and everyone was crowded around the front wondering what was going on."
Pros: "Appreciated the movie selection, especially the Eisenstein and Tarkovsky."
Cons: "I don't expect much from airplane food, but this was particularly bad. They also served drinks a half hour before the meal (typical) but not during the meal! Also generally dislike the entertainment systems that use the dual pin earphone jacks, since I want to use my own earphones. Brought an adaptor, but it broke mid flight, leaving me with only their cheap headphones as an option. Also dislike boarding by bus from the gate. Would expect the flagship airline to get a proper gate at their hub for a large flight on a major route."
Pros: "They lost my baggage"
Pros: "My first time flying with S7 — very pleasantly surprised with the overall experience. I will definitely use S7 for domestic travel in Russia in the future."
Cons: "Seats a little cramped, but par for the course."
Cons: "Delayed by 30 minutes on 1h flight is just way too much"
Pros: "excellent crew, the commander of the ship made a nice soft landing, but for some reason water was dripping from the ceiling ... the flight attendant explained that it was condensation"
Cons: "Baggage check in was delayed 3 hours stupid and unacceptable"
Pros: "Everything was awesome. Thanks a lot nothing"
Pros: "The seats were nice."
Cons: "Having to pay for bags. It was not clear that we had to pay for bags when we purchased the tickets."
Pros: "Yes everything was very well)"
Cons: "All is good"
Cons: "Airline charged for baggage even though I already paid for baggage to be included when making a booking on Kayak."
Cons: "I couldn't change seats on line I did prepay the baggage, printed the receipt, when I started checking in, they won,t honor their own reciept, they could not find my prepayment, the call center was no helpful, I had to pay again. The checking in agent placed myself and my wife far from each other, and the plane was half-empty"
Pros: "Giving aisle seats to the tall people makes sense. Thank you."
Cons: "Cabin crew rude and unprofessional, they charged me for my baggage , the one I already paid for... total waste of time talking to anyone to get help from anybody from staff , and I believe most of the good reviews it’s a lie we all know how it can be done"
Pros: "Food The flight took less time than promised."
Cons: "Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though."
Cons: "Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia."
Pros: "Nothing good"
Cons: "Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at."
Pros: "Very nice food and service! Flight attendants pay attention to any requests."
Cons: "They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan"
Cons: "I had paid for 4 pieces of luggage when I bought the tickets online, but the airline did not have a record of this, because Kiwi.com failed to send them the money. So I had to pay for my luggage twice! Crazy and ridiculous customer service... last time I will use both S7 and Kiwi..."
Cons: "S7 check-in staff were not helpful nor friendly at all, I almost missed my flight because of misleading information I was provided by them."
Pros: "Everything was smooth and on time"
Cons: "Price was too high but I waited til the last minute"
Pros: "On time arrival in Moscow"
Cons: "Didn’t like boarding up a ramp in the mid day heat"
Cons: "Limited crew who sling another language"
Pros: "Plane was new, crew pleasant and flight easy"
Pros: "Everything was fast."
Cons: "The plane was a bit cramped."
Pros: "Good service, organized, really good food, comfortable seats."
Cons: "Bad baggage policy. No entertainment."
Cons: "S7 didn't send any conformation or information about my flight. I missed one of them in order of that."
Cons: "There was no S7 rep in Berlin Tegel airport and the agents in Frankfurt did not respond. So my son had to call us in the US to take care of the problem. We got hold of the agent through a US number, but no solution was offered other than simply buying a new ticket for a not so good price. I ended up getting no credit whatsoever and buying a new ticket on Finnair because the S7 offered a new ticket for two days later than the day on which they described event took place."
Cons: "Our son missed the outbound flight from Berlin, Germany, to St. Petersburg, Russia. The airline does not have any representation in Germany except in Frankfurt. He could not get hold of them by phone from Berlin, so we had to call from the United States. It turned out that we could not call S7 directly at all - instead we had to call Vyama. They told us that by missing the outbound flight, he also missed the inbound flight. Therefore, we had to buy a new ticket and pay whole price again for the flight two days later. This is not the practice that is used by other companies - which offer at least some credit."
Cons: "Задержали рейс более чем на 2 часа. Посадка была плохая."
Cons: "I didn't like that the air company charged me additional $70 for bagadge."
Pros: "All on time as expected"
Cons: "Could not check in online for utair"
Pros: "decent leg room good food"
Cons: "plane too hot"
Cons: "Company change me for1bag drop off on way back from Voronezh to Mockow 35.7$ USA. Ticket was purchasing with 1bag including. I would like to have my money back"
Pros: "Attendants where helpful and attentive. The Pravin was clean and it was a smooth flight."
Cons: "Nothing to dislike for a 2 hour flight."
Pros: "Food Cabin crew's attention to children (even though it wasnot the case in a whole, see below) Impressing crew size - all very tall :))"
Cons: "Definitely missed some friendliness from the cabin crew, even though they were professional, just some kind words would not hurt"
Cons: "Flight was on time"
Cons: "Pay a lot for check in luggage. No onboard entertainment"
Pros: "The crew was very friendly and attentive. They made me feel welcome."
Cons: "They waited on the other 3 people before me in Business class so the beef option was not available when it was my turn to be asked. I chose the fish and it was very very dry. The potatoes were dry too. The cake tasted old. I was disappointed with the food on this flight."
Pros: "Clean and efficient service. Smooth comfortable flight."
Cons: "Only being allowed one carry on item. My new luggage was stained by something."
Pros: "Great-looking, efficient and pleasant stewardesses."
Cons: "Everything went well, thank you!"
Pros: "For such a short flight ... They give you food (simple bread sandwiches) and the crew is friendly. Seating is fine if you're not too large, and if there's room on board, you can reseat yourselves if you do get separated from your fiance (separate bookings) From the boarding agents to the gate attendants, friendly folks. Passengers aren't rush (and friendly as well). No complaints, good flight, on time and no issues!"
Cons: "Boarding can be a bit chaotic."
Cons: "The food was so terrible. The craft in the bad condition"
Cons: "Check in took 1,5 hours, while the S7 who was operating the flight representative was just walking around and disturbing the airport employees which made check in slower. There was no space for the hand luggage inside the plane. Seems that it is too small for such flights. The crew was not nice at all. This is the worst flight experience I have ever had in my life. Flew with S7 around 10 years ago, when they were called Siberia Airways - nothing changed since then."
Pros: "The flight was on time, very clean cabin, the crew was pleasant, the luggage delivery was lightning quick."
Pros: "Punctuality and Arriving safely"
Cons: "Minimal leg room"
Pros: "thank you"
Pros: "Liked the free sandwich on the flight which was over the lunch hour."
Pros: "Best food ever."
Pros: "For flying economy, I thought the seat space was good - far better than their compatriot, Ural Airlines. The plane was clean, the flight was without incident."
Cons: "Nothing really: but I expect what I got flying economy. Wish they had an economy+. This is kind of a long flight not to have any form of entertainment; and maybe the plane should be larger. 6.5 hours."
Cons: "No smoking places in Vnukovo"
Pros: "Crew was good flight was comfortable"
Pros: "Crew was great, patient, respectful, responsive"
Cons: "I had the last seat. No leg room. Unending line to the bathroom the whole 5 hour flight (which meant people constantly hitting me and in my way). Other passengers reclined all the way and now careful of other passengers (I had no decline). Was charged 3200 rbl ~$50 for my light checked backpack"
Cons: "Всё очень meah"
Cons: "Seats are due to replacement"
Pros: "Moscow VKO is terrible, tons of walking, insane lines everywhere, no space, barely any English signs..."
Cons: "Long lines, rude and disorganized ground crew, late arrival."
Pros: "Quick and efficient."
Pros: "Nothing much. Space between seats is very tight, no food, no drinks. Personnel was barely gentle."
Cons: "The flight was mediocre to say the least, but what really made the trip annoying was the fact that we had to pay $80 per each baggage checked. Hopefully will never have to fly with this airline again!"
Pros: "Boarding outside, but understandable Orderly boarding, many passengers. Handled difficult passengers quite well."
Cons: "Seats very small and almost no leg room. I am of average height and legs directly against seat ahead of myself. Transport from airport not well available in the airport, not the airline problem, but may be well to notify passengers. Probably most passengers know this, but new arrivals do not. Captain and crew mostly only knew Russian."
Cons: "Poor service. I was charged €50 for my suitcase due to my "lite" ticket. Overall luggage fee were higher than my round trip ticket."
Cons: "I was charged €50 for my suitcase because of the type of ticket bought (lite). I'm expecting to be charged the same amount on my way back. My total luggage fee will be higher than my ticket. No information was provided about the luggage fee when I purchased my ticket."
Cons: "Once again I bought a seemingly cheap fair and got a little 35 EUR surprise in the airport when I learned that checked baggage was not included. The nice lady told me that I could have done this cheaper on line on their web site. For the return flight I tried to, but could not. In fact, after I went through the online check-in process, and chose an aisle seat, I got neither a confirmation nor an error message. I arrived at the airport to find that I had not checked in, and only middle seats were still available. Somebody needs to work on their IT systems."
Pros: "The staff handled my complaint courteously."
Cons: "Why am I so often unpleasantly surprised to discover that my ticket does not included checked baggage?"
Cons: "People is Norberto kind."
Pros: "Comfortable flight"
Pros: "I tried to add a checked bag couldn't find anything in the website except how they were expanding their policy to give you more, showed up the first flight and had to pay, the return trip tried to pay online again and not only was there not a link the system wasn't working well and I got to pay more at the airport. Everything else was nice. Friendly service."
Pros: "I like www.kayak"
Cons: "to fly"
Pros: "Good Trip on a no Frill airline.... water was given other things could be purchased It was only a bit more than 2 hours so no big deal"
Cons: "We didnt realize when we bought the ticket that luggage was not included...... $36/bag You can probably register it for less if you do it in advance... We'll be looking for the return trip"
Cons: "Confusion over baggage cost"
Cons: "The flight was canceled and connected flight was postponed what increased the layover time from 1 to 7 hours. Moreover, the baggage was not included in the price and no information was anywhere about it. $80 more were charged during check in."
Cons: "The flight was canceled and connected flight was postponed what increased the layover time from 1 to 7 hours. Moreover, the baggage was not included in the price and no information was anywhere about it. $80 more were charged during check in."
Pros: "Short flight, so few amenities were provided. Only direct flight between KJA and TOF."
Pros: "My flight was on an ATR-72, so the boarding was pretty rapid due to the small size of the aircraft. Tea/coffee/water was served. The ticket was cheaper than any alternatives and the only direct flight."
Cons: "No entertainment or food was provided but that is standard for short flights. Seats barely reclined."
Pros: "Decent budget service provided. Paid food, including hot beverages and soft drinks. Most embarrassing was luggage fee 2000 rubles ($33) apiece, discovered at check in, kind of mentioned but totally undisclosed during purchasing, which meant Aeroflot tickets were definitely worth of consideration. Utair website btw have luggadge fee disclosed in contrary to kayak.com"
Pros: "Leaving the plane"
Cons: "Everything! If you think that flying Sprit Airlines was bad, wait until you fly UTAir. Worst airline ever. I'd rather walk then fly them again. Lesson learned, next time spend the extra $5 and fly Aeroflot instead."
Pros: "Airplane was clean, pilot was good, trip was quite short."
Cons: "The fact that luggage is charged separately was stated only at the registration counter, there was no any information or warning about luggage charges during online ticket purchase. So at the airport I had to pay extra 35€ for a 21kg luggage. It's not fear to hide this charge until the last minute."
Cons: "When I bought this ticket there was lowest price guarantee. I had to pay 2000 rub each way for luggage. Same tickets were sold on utair website for same price that included luggage! Including 4000 extra rubles I could get Aeroflot tickets! (Which is way better airline)"
Pros: "I have taken this flight four times now - and it is normally on schedule, unless the weather is particularly bad. Boarding, take off and landing are exactly as scheduled, which is very good - definitely better than expected."
Cons: "Planes are too warm - they keep the heat on the entire flight, and even the overhead A/C doesn't help much. Baggage - it is almost impossible, unless you book business or using a Russian issued credit card on the UTAIR site, to get bags included in your ticket. So you end up having to pay 25 to 30 USD for each bag, at the cashier - so it ends up being a hassle that isn't needed. And the counter personnel are usually not all that friendly... Very little other languages spoken other than Russian."
Pros: "No delays, smooth flight."
Cons: "Considering, the tickets aren't the cheapest, it was quite disappointing they only offered water free of charge. Even tea and coffee one had to buy."
Pros: "Quick flight"
Cons: "Overhead space too limited, grumpy staff, bad food options"
Pros: "Crew, food and seat were all perfect."
Cons: "The plane was very very cold."
Pros: "Staff broke my kids stroller"
Cons: "No blankets on the flight no headphones no bassiinets for little babies"
Cons: "Need more spacing between seats"
Pros: "the flight was pleasant and the airport terminal was empty. Pure joy."
Pros: "Staff are very accommodating and nice."
Pros: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
Pros: "was good"
Cons: "the person for checking and giving the boarding passes logged me with my passport while i was supposed to be checked in with my Emirates ID, and that caused a conflict in kuwait airport"
Cons: "Many people on board were watching video without headphones. It was very annoying and hard to sleep."
Cons: "That they moved seats from row 11 to 28 without consulting us"
Pros: "Good airline for a 3 hour journey...value for money."
Cons: "Most of the display units across the flight did not work properly."
Pros: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."
Pros: "I like the service.People are very helpful in the airport"
Pros: "It was on time"
Cons: "Service was good but no free food and beverage it is sad You could do better"
Cons: "The flight delayed for 1:40 minuets. The staff changed my seat wich I choosed when I booked."
Cons: "The travel agent I selected completely ruined my whole experience."
Pros: "We did not crash."
Cons: "Seats, no leg room. Everything cost money, from a bottle of water to the entertainment."
Cons: "There was non-existent service. No water, no coffee, no snack....no one asking if you needed anything, no warmth from attendants."
Pros: "Got us where we needed to be"
Cons: "Not the business class seats or service you might expect."
Pros: "The time when we reach Baku good time to check in hotel"
Cons: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"
Cons: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
Pros: "I made it to my destination safely and planes appeared to be new."
Cons: "Crew was late and unorganized in both Amman and Dubai. Entertainment system onboard did not work. Touch screen was inoperable. We waited on the tarmac shuttle nearly 15minutes because plane wasn't clean. Check-in line was ridiculously long and only one person working. Boarding zones we're ignored a crew member just yelled the name of the flight to signal boarding."
Pros: "The pilot did his best to save me time but in vain. Plane was not as contested , more leg room. Good planes."
Cons: "No refreshments. No television."
Pros: "No entertainment or beverages served."
Cons: "It took too long to board"
Pros: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
Pros: "All the notifications"
Cons: "Your notifications"
Pros: "FlyDubai knows customer service. I would have given 15 stars out of 10 if it let me. I flew economy but was treated like first class. I will only book with FlyDubai for all trips. See you guys next month when I return to Dubai."
Cons: "They have charged a fortune from me to carry my regular luggage . They said I could have purchased the luggage ticket as well . this is I'm hearing for the first time ."
Pros: "offers transit areas"
Cons: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Cons: "They didn't even offer water. Worst hospitality. Ground staff have knowledge of anything. Worst experiance with Fly Dubai. Never recommend anybody."
Cons: "The best service"
Pros: "Not much actually, apart from being able to get home."
Cons: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
Cons: "It was very warm the air was stuffy"
Cons: "The are so cheap no water to drink"
Pros: "The terminal we were waiting in, not organised well, very messy, smelling very bad except in lounge that Cost 40$ for 2 hours with discount. So I'm having a layover 12 hours, I pay 240$ just I can sit in a non smelling place and eat some food. Adjust some of these and would be great. Other terminals have so much to offer in same airport, over rated Dubai airport."
Pros: "Cheap flight"
Cons: "Very uncomfortable"
Cons: "Over three hours delay with no information"
Pros: "really can not think of one good thing that i liked, i really don't!"
Cons: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
Pros: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Cons: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."
Pros: "Everything was great"
Pros: "To be honest nothing in fly Dubai are good"
Cons: "I the foods are very expensive."
Pros: "The food was okay - most flights don't include food, we were given a $12 box of food for free since it's a 6 hour flight. It was worth about $1"
Cons: "None of the touch screens functioned, but they did show ads There is literally no leg room for a normal person, but seats still fully recline (crushing your neighbors) They play a loud ad for their inflight entertainment before the flight (even though it was not working) They started drink service and then called the flight crew back - no water/drinks for 6 hours Announcements on the PA were totally inaudible"
Cons: "no refreshment was offered"
Pros: "I like everything"
Cons: "I was surprised to learn you had to pay for tea, coffee, food, and movies. I was offered one water on the 4 hour trip, which seemed out of line compared to all other international flights I have taken."
Cons: "The hostesses and host in coach were not friendly."
Cons: "Good customer service"
Pros: "There was flight entertainment but had to be purchased. Food had to be purchased. For international flight, I found it very inconvenient to travel with this airline. Worst of all, I did not realize that in order for me to continue to my connection flight to Dubai, I had to get my luggage, apply for Turkey visa and leave the transit area and check-in again. There was no assistance on the flight nor outside when we arrived to guide passengers to the connecting flights. Overall, i would not recommend this airline nor, Easyjet (Amsterdam-London) and Skypicker the company that booked my flights to anyone. I found overall experience, frustrating, unprofessional, delays, luggage weight limitation, unnecessary visa requirement, etc."
Airlines flying from Krasnodar to Dubai have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Krasnodar to Dubai
Masks required on board, masks provided on flights from Krasnodar to Dubai
Social distancing seating
Middle seats unavailable to book on flights from Krasnodar to Dubai
Testing for antibodies, testing for symptoms for flights from Krasnodar to Dubai
Waiving of change fees. Search flexible flights from Krasnodar to Dubai