Daily cleaning, installation of cabin HEPA filters on flights from Frankfurt am Main to Dubai
Emirates, Qantas Airways and Malaysia Airlines have all waived their change and cancellation fees on flights from Frankfurt am Main to Dubai. Confirm policies on booking site.
|Flights to Dubai||6h 57m|
The cheapest ticket to Dubai from Frankfurt am Main found in the last 72 hours was AED 1,205 one-way, and AED 1,660 round-trip. The most popular route is from Frankfurt am Main to Dubai, and the cheapest round-trip airline ticket found on this route in the last 72 hours was AED 331.
Air Canada flies most frequently to Dubai from Frankfurt am Main. In general, Emirates, Lufthansa and Malaysia Airlines fly the most to Dubai.
Most visitors from Frankfurt am Main need to provide a negative COVID-19 test result and/or quarantine to enter Dubai.
Read more about travel restrictions for Dubai
Visitors from Frankfurt am Main are not required to quarantine after entering Dubai.
Visitors from Frankfurt am Main must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Dubai.
Current regulations for vaccinated travelers to Dubai: most visitors from Frankfurt am Main may enter Dubai but may still need to provide proof of negative COVID test.
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Scores according to KAYAK customer reviews
Cons: "Better choice of movies and classical music"
Pros: "Great smooth flight, crew were friendly and many movies and shoes to choose from."
Cons: "Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok."
Pros: "Crew was top"
Cons: "45 min delay , shame ..... always the same problem with Frankfurt airport..."
Cons: "The baggage took a really long time to be delivered to the carousel"
Pros: "Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later."
Cons: "See above."
Pros: "Lost the luggage"
Pros: "Crew was very courteous and helpful"
Cons: "More leg room"
Pros: "Great entertainment and food- all excellent."
Cons: "Uncomfortable, small seats in Economy."
Cons: "Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore"
Pros: "Cabin cleanliness isgood"
Cons: "Food is bad"
Cons: "Pleasant overall experience"
Pros: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Cons: "Flight was delayed. Had to get a different flight because we would miss the next flight."
Pros: "crew are well trained"
Cons: "chicken dinner was not tasty at all"
Pros: "Quick, clean, flight."
Cons: "Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though."
Pros: "Flights attendant proficinal , food was great , first time experience ice cream on airplane served. Seats are comfy and wide , much space between seats compare with other airlines."
Pros: "Missed this flight because the first one was late"
Pros: "The crew was very attentive and friendly. For the price the seats where comfortable."
Pros: "Food and entertainment"
Cons: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."
Pros: "Class staff"
Pros: "Great service."
Pros: "Meals were excellent and filling! Crew was conscientious and responsive. Plane was very clean. Very impressed and would fly with SWISS again over any other airline."
Cons: "My seat didn’t recline properly, and it wasn’t fixable, so it felt a little claustrophobic with the person in front of me fully reclined the whole flight."
Pros: "Staff and flight was really great. Everything went smoothly and on schedule. The plane was clean."
Cons: "The seating was almost unbearable. So small and cramped. Arm rest didn’t go all the way up so very hard to cuddle with my seat mate (my daughter). I couldn’t even put my arms by my side without pushing my seat neighbors off. Seat in front of me was in my lap. Hard to get out of seat to use restroom. Way to tight. Long flight from Boston to Zurich was so hard to bear. I understand making money...but this is ridiculous!!"
Pros: "Economy very tight but whose isn’t. Best selection of movies relative to the competition."
Pros: "Nothing remarkable"
Cons: "I got up to use the bathroom and I was seated in the 10th row. When I was trying to make my way back to my seat, the beverage service had started. They were at the 12th row and after bumping into me, the flight attendant asked me to back up and wait until the beverage service was over to go back to my seat. This was a flight from Frankfurt to Zurich, only about an hour long, and I would have easily spent half of it standing up had I complied with their request. I had to be pushy and ask them to just back up the cart 2 feet so I could get to my seat, which only took them 5 seconds. This was a very rude, illogical, and unreasonable request from the Swiss Air crew."
Cons: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."
Pros: "Excellent food. Lovely service. Departure and boarding on time."
Cons: "No entertainment at all. Very limited leg room"
Pros: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Cons: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Pros: "on time and got us there on time."
Cons: "untrained staff waking people up no flexibility with ordering GF dinner late"
Pros: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Cons: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."
Pros: "the food was delicious, the movie selection was great, the seats were comfortable, the plane was chilly but they supplied us all with nice warm blankets, and I prefer it be cold over hot on the plane any day."
Pros: "Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks."
Cons: "It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever."
Cons: "late boarding but quick, lost my luggage"
Cons: "No control of air. It got a little cold."
Pros: "Every time I go back to Greece I always fly Swiss. Always on time, good times, clean, and helpful crew."
Pros: "I liked the service, the food, the entertainement, the super kind personel, would only fly with them :) Thank you!"
Cons: "Nothing to complain about"
Cons: "Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class."
Pros: "It was comfortable."
Cons: "No entertainment."
Pros: "Very friendly crew."
Cons: "Seating is too tight and uncomfortable and I'm only 5'6"!"
Pros: "It takes two minutes to get to a live operator when you call. Simply amazing."
Cons: "The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg."
Pros: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."
Cons: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."
Cons: "The flight crew was horrible. The desk crew inept. A wheelchair was requested but not there on checkin. Pre boarding did not happen as was supposed to. Older person male at desk was rude, insulting and sarcastic. This did not happen on Boston end. The person was there with wheelchair at the Boston gate and assisted us. Not in Zurich. What about handicap travel? Swiss????"
Pros: "The crew was excellent."
Cons: "The seats are too close to each other. \"
Pros: "Generally clean environs and safe flight"
Cons: "Food was rather awful (other than the Movenpick ice cream). fold-out table and materials of seat seemed pretty cheaply made. Also not enough legroom. Hard to get service to come for your seat for extra water. Chocolate at end of flight was a cute touch."
Pros: "i got a free upgrade to Business Class... which was super awesome! everything about it was great! the regular Economy Class i had on the way there was perfectly good as well. but Business Class was just the best all around."
Cons: "the ridiculous checking-in / boarding process. seems like showing my passport like once or twice would work. it did on my way there. for some reason it was needed like 17,000 times with ridiculously understaffed lines needing to service several hundred people on the way back. absurd."
Pros: "Gate changes and delays boarding made getting food between flights an impossibility. On board food was appreciated but was a snack and in 12+ hours travelling this made it tough."
Pros: "Flight attendants were perfect, sincere, and friendly. Great selection of free movies."
Cons: "I could not open my laptop and do any work once the person in front of me put their seat back. Big time bummer."
Pros: "Plenty of empty seats so it was much more relaxing."
Cons: "Seats are pretty crammed in (per usual) and on this leg of flight there were no overhead air flow things, so I couldn't get any air to blow on me. Prior flight did have them so I guess it depends on which plane design you are on. Air flow would be good on all planes."
Pros: "I request tow time for Hindu vegi 1st when I booked and 2nd one day befor my departure with costumer service and they confirm because last tme i flue in outher airline and i had same problem and i hard good things about Swiss air but I was very unhappy and dicipoint in my flight they told me they didn't have eany information for my special .request For my bussness i fly two times a year to India next time lam not suor I will fly with Swiss air"
Pros: "Flight departed on time. Crew were friendly and efficient"
Cons: "Boarding seem to be chaotic, no boarding by group or seat number."
Pros: "As previously stated hated having to go through security again"
Pros: "Everything except delay"
Pros: "All good"
Cons: "Best company and the 380 is amazing."
Pros: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Cons: "Ground staff poor customer service"
Cons: "Connection time unacceptable with delay in departure from London"
Pros: "See my earlier remarks"
Cons: "The people sitting beside me was very loud and they didn’t stop talking the whole time."
Pros: "Worst ever"
Cons: "Poor service"
Pros: "New international terminal in San Diego is very nice"
Cons: "Sittinf in the middle"
Cons: "Boarding was ridiculously unorganized and stressful."
Cons: "So bad"
Pros: "Live TV"
Cons: "Good quality"
Cons: "Bathrooms rendered unusable by kids putting everything imaginable down the toilet."
Pros: "Professional, efficient, full, nice sandwich and coffee."
Cons: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."
Pros: "All is was okey"
Cons: "Horrible experience. Stranded for 3 hours inside stationary flight, 4 hours in a long queue. Very very poorly managed. I slept on a chair in the cold weather. Atleast make arrangements for bad situations, apparently I was booked on another flight but they made me stand in a 4 hour long queue to find that out. Kiosk outside showed I was put in no flight. One of my worst experiences and rest assured if I’m given a chance I will never choose Lufthansa again."
Pros: "The movie selection"
Cons: "They ran out of food- I didn’t have dinner on that flight. We were almost 2 hours late to Dubai. I was irritated to say the least."
Pros: "Darned site more comfortable than the first leg of the journey."
Cons: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"
Pros: "Was no flight"
Pros: "Excellent service. Everybody from the crew up had smile. Very good atmosphere. I would definitely fly with up guts again"
Cons: "I'm 6'2 230 seat was tight for me but that is it"
Pros: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Cons: "The tightness of the seats!"
Cons: "It was delayed by 9.5 hours!!!!!"
Pros: "Same as above"
Cons: "Same as above"
Cons: "the seat. not suitable for a business category"
Pros: "On time"
Pros: "We were standing in the bus that was suppose to take us to the plane for a long time, and there were no communication as to why we were delayed I believe were waiting for the plane to be ready. They should have not took us in a crowded bus if the plane wasn't ready"
Pros: "Everything was totally fine but nothing was noteworthy."
Cons: "Plane was a little old and uncomfortable."
Pros: "Everything was good , on time and without problems."
Cons: "No entertaiment"
Cons: "The buses to the planes had no ac. It was like a sauna. The plane was not ready for boarding so you were in the bus for 25 minutes. It was in the 90s in the bus before they opened the doors"
Pros: "The only Lufthansa leg of the journey."
Cons: "The lines for boarding are ineffective and take too long."
Cons: "Salmon sandwich was not fresh- I got ill."
Cons: "My luggage didn't arrive at the final destination. I was forced to buy new clothes"
Pros: "Every thing"
Pros: "Same as stated above."
Pros: "Everything was Perfect!!!"
Pros: "Jumbo plane was comfortable."
Cons: "The long lines to renter back to the state at imigration"
Pros: "Air bus was amazing!"
Pros: "On time, clean, friendly stewardess"
Cons: "The person in front of me reclined their seat all the way. This made my tray table all but useless. To their credit, the stewardess did ask them to raise their seat during meals."
Pros: "traveled with pets, took great care and they arrived safely"
Cons: "It left at a bad hour of the day"
Pros: "My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip."
Cons: "My baggage didnt come."
Cons: "There are no entertainment screens or outlets to charge phones. Food wasn’t good"
Pros: "Premium Economy has good seats. Staff OK."
Cons: "The connection system at SVO Terminal D, International to International, is horrible, and dangerous. If any panic would have started during the 1 hour 15 the 1000 and more of us were squeezed in a small transit room, hoping to get to the two tiny security belts, people would have died. Shame on them"
Pros: "Gentle crew. Good plane."
Cons: "Entertainment system doesn’t work properly. Could not see movie."
Cons: "The meat in my salad was still frozen. Kind of strange salad. Would like to have more selection than beef or Lamb."
Pros: "The flight was well run- on time boarding, departure and arrival. Smooth flight with no turbulence. Professional crew. Food was also quite good. I had lamb with quinoa, Couple next to me had vegetarian and kosher as the special orders."
Cons: "No entertainment during 2.5 hours. However I didn’t mind sleeping as it was redeye flight."
Pros: "Crew was nice and priority boarding made a huge difference."
Cons: "My seat was broken and couldn't lean back the WHOLE flight. Food was terrible at times unbeatable and stale. Flight left an hour and a half late and captain did not even announce the reason"
Cons: "Old seats"
Pros: "Crew was nice and helpful."
Cons: "They sent me an email to check in online, so I did checked in one day previous to my flight but it is a waste of time because you still need to make a huge line to check in again and get the printed boarding pass."
Pros: "The crew was amazing and tentative to all of my needs and if there was any question or concern they were quick to respond to it. They also fed us multiple times and offered snacks and beverages throughout the entire flight."
Pros: "Very nice snack! Especially for 3 hr flight. on time. Crew was very friendly"
Cons: "Didnt’t get any of my luggage. When out of the airport with the only purse that I had, no clothes, no pajamas, and it’s the scariest feeling. Never taking Aeroflot again"
Pros: "Googlooking, elegant and courteous flight attendants. Good service, good food, tooth brushes in the bathrooms in econom class too."
Cons: "Too few options of food and drink for purchase in the "Flight caffe" and te same options of food for the second food service in econom class."
Cons: "Вторая еда была очень странной. Непонятные равиоли со шпинатом"
Pros: "Worked like a well-oiled machine. Friendly food service right on time and in good sequence, quality food, free simple self-service "bar" in between at any time. Huge choice of decently new movies and much more on the entertainment system."
Cons: "Little thing that I usually don't notice as I normally travel with good noise-reducing headphones. But I forgot to take them with me this time and had to use the earbuds that were handed by the attendant. They really suck. Distorted, narrow band sound makes it almost impossible to discern the soundtrack. Would not forget my good headphones again ."
Cons: "transfer in Moscow is a mess, incoming delayed and very tight to get connection but no support or fast lane at all. Was traveling in business class."
Cons: "Every thing was perfect !!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "Очень хорошая организация стыковочных рейсов. Даже с учётом задержки вылита из Вашингтона, транзит с рейса на рейс и получение багажа прошло очень организовано. Спасибо за ваше хорошее и вежливое обслуживание в аэропортах и самолетах!"
Cons: "Не достаточное количество завтраков предлагаемых в меню. Блинчики совершенно не возможно было разрезать. Возможно подогретые вместе блины и сладкий сироп или варенье не самая удачная комбинация."
Pros: "The crew were nice and welcoming. Had a lot of movies to watch"
Cons: "Nothing special, usual flight issues."
Pros: "Flight attendants were cheerful and pleasant, good choice of movies, food was decent."
Cons: "Rude service at check-in. No eye contact from personnel. Online check in did nothing to expedite the process; we had to wait in line with everyone. Airport personnel did an okay job maintaining order with the extremely slow line. Security/TSA was typical for JFK - rude barking of orders, barely comprehensible even for me (a native New Yorker). No signs telling people to take out laptops or remove shoes. Staff joke among themselves while treating passengers rudely. It's an embarrassment to me as an American. I don't know why they can't fix this pathetic state of affairs. Other airports do it much more efficiently and politely."
Cons: "There was a delay"
Pros: "Nice crew."
Cons: "There was only one food option. Sound on my tv station was broken."
Pros: "Full service company. Better than an average European airline"
Pros: "The crew was super friendly and super helpful! Which was awesome since I don't travel internationally too much! But when I was running late for my connection due to a delay they made sure I made my flight on time. If only my Carry on bag would have made it too (it cannot run as fast as me through the airport). But overall, incredible experience!"
Cons: "The was okay (for airplane food it was pretty good), then my tv broke halfway through the flight so the last 6 hours were a little longer. But still an incredible time!"
Cons: "No leg room and uncomfortable seats."
Pros: "Anytime I wanted a drink of orange juice they accommodated me."
Pros: "Love the comfort and entertainment system"
Cons: "The flight was late for 6 hours"
Pros: "Frendly personal!!"
Cons: "no comments"
Pros: "Why my card was charged with 3471.86USD instead of 2573.91USD???????"
Cons: "Only one Enter Gate into the plan"
Pros: "Fine crew. Good entertainment system. Food was ok no more than that."
Cons: "Unfortunately we did find how to order vegetarian food so we couldn't eat to much. Was ok no more than that. The sits not close to the the windows was strange."
Cons: "The flight was delayed 15 minutes. Then we boarded the aircraft and spent two hours inside, just sweating. Someone came and said it would take another 15 minutes to check the aircraft again. We were sent back to the airport with no information and nobody knew what was happening. We finally boarded the flight 5 hours late, and we lost our connection to Hong Kong. Nobody cares to explain or give you a solution. When we arrived to Moscow they said that we had to spent the night at the airport because their hotel was full. We verified at the hotel and they offered us rooms if we wanted to pay for them. The airline employees offered no help and we spent at least 5 hours looking for a solution. We decided to enter Russia and found out that the airline had another hotel in which we spent the night after finding the answer ourselves, because nobody explained anything to us. We wouldn't recommend this airline to anyone. They had passengers sleeping in the floor of the airport with little kids because they didnt offer them a room. They simply dont care about their customers."
Pros: "I like the service, flight attendants were very nice, food was great, the seats were comfortable and had plenty of leg room"
Pros: "Take off and landing were smooth with no delays."
Cons: "Both on the flight to Delhi from Moscow, and on the return flight there was a problem with the AC on the flight. The front part of Economy was hot and people were sitting and fanning themselves because of the heat. a walk to the back of the plane let me learn that the air there was more bearable, so I spent most of the flight standing in the aisle. Not comfortable at all!!"
Pros: "Aeroflot is awesome"
Pros: "Excellent service, great hostesses!"
Cons: "Well, I need a bit more legroom"
Pros: "Excellent entertainment system. Very new planes. Good food (for airline food). Very efficient staff (not warm and fuzzy, and definitely not a comedy team, but efficient and friendly). Loved the view from the front camera that I could get through the entertainment system. Wonderful selection of entertainment options. No bull* about charging people for the headphones or the movies. And everyone got a pillow, a blanket, slippers and a sleep mask. Lovely!"
Cons: "Well, I wasn't too fond of having to sit on the runway at Dulles for three hours while the thunderstorms raged. But taking off wouldn't have been a viable option. :) Actually, it wasn't that long for the thunderstorms, but something very heavy fell on the top of the plane while we were waiting. Maybe a bowling ball? I was torn between wanting to get off the ground, and being terrified that they would take off without checking out whatever the heck that sound was. Apparently, they did check it out. We pulled over to a maintenance spot and sat there for a while before we took off. If there was anything I didn't like about the flight, it was that there was no announcement about what had happened and what they were doing about it. But I'm nosey."
Pros: "I would rate Aeroflot as a super, world-class airline. I very much enjoyed the high degree of professionalism and service! It is not AT ALL what I heard about it going back to Soviet days. I clearly see the presence of the market mechanism and decentralization, the very opposite of State control. The food was excellent and filling and the movies most interesting! Moreover, I felt very safe and in good hands aboard the Boeing 777. As an American, I would go so far as to place Aeroflot in the same category as Delta or any other American carrier! Классно!/Klassno! (Excellent!) as the Russians say."
Cons: "Almost everything from check-in, boarding, flight delays, and arrival was poorly planned and delayed."
Cons: "Plug of headphones didn't work. I couldn't use entertainment cener"
Pros: "The crew was always very helpful and attentive to needs - not just my own but handling upset customers and intervening in a dispute between two strangers flying near each other. Long flight home they seemed to remember what language everyone spoke - no need to repeat the question/options after the first time. Entertainment was good - plenty of selections! Fairly roomy seats that reclined enough."
Pros: "Nothing - worst experience of all my travels yet"
Cons: "I think I cannot think even one thing that I like about Aeroflot. Staff behavior was very very rude and unprofessional - didn't know how to talk to customers. In flight food special meal Asian vegetarian was the worst food I had. Air hostess were very rude and unprofessional, brought me non veg meals instead despite of special requests. Both of my flights were delayed which made me miss my connections delaying my trip by 1 day and missing my other connections which made me incur a loss of more than $200. The remuneration I was given for meals was enough for just 2 chocolates a meal."
Cons: "Kosher food option was not great. We got the same dry roll, humus and chicken salad for three meals in a row and the hot entree was greasy and also repetitive"
Pros: "The food was good"
Cons: "Delay and very hot on board. No form of entertainment"
Cons: "No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft."
Cons: "i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets"
Cons: "We were really afraid from istanbul to beirut."
Cons: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"
Cons: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Cons: "Very bad"
Pros: "Friendly staff. Comfortable plane"
Cons: "Delayed but only 15 min"
Cons: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Cons: "I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest."
Cons: "seats are not comfortable at all"
Cons: "Crew was rude to all passengers"
Pros: "Flight was on time"
Cons: "Too much waiting for boarding and staff was not friendly"
Pros: "Everything was smooth from boarding to landing."
Pros: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Pros: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more if needed and never fly with them"
Cons: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Pros: "Nothing , It was veri terrible"
Cons: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Cons: "delay, onboard service"
Cons: "Poor airline"
Cons: "Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender.."
Pros: "On schedule"
Cons: "No drinks offered"
Pros: "You get what you pay for, nothing more and nothing less."
Cons: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Pros: "You get what you pay for, nothing more and nothing less."
Cons: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Pros: "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Cons: "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."
Pros: "Easy check-in and boarding."
Cons: "I've never seen so many young children on a plane. There must have been one child for every one adult. Worst of all, their parents didn't even attempt to make them behave themselves. And the crew just let the kids run up and down the aisles and climb on seats. What ever happened to "please remain seated with your seat belts fastened"? Additionally, when I checked in, I asked for a window seat, the agent nodded, and when I got on the plane I found I was stuck in a middle seat. It was the longest two hours of my life."
Pros: "like mentioned above"
Cons: "nothing really"
Cons: "Food not included in price of ticket. Food offered for a fee was very limited. But then again the flight was less than 3 hours."
Cons: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Cons: "Old plane"
Pros: "The aircraft chair are comfortable"
Cons: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"
Pros: "We did an error in booking the return date, & found no point of contact to change the date"
Pros: "Fast boarding on time departure nice crew"
Cons: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Pros: "The seats are comfortable and there was enough place in the overhead bins"
Cons: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."
Pros: "Absolutely nothing"
Cons: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."
Pros: "The crew at the airport was incompetant. The service was appalling. I had to wait for over 30 minutes for bag drop off . I was very dissapointed. Also boarding was quite late and pushy"
Pros: "Reasonable for the price paid"
Cons: "It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today."
Cons: "Flight took off late, no food or entertainment available"
Cons: "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."
Cons: "The way of talking to the passengers."
Cons: "Late in time"
Cons: "All they wanted was money. It was a scam. What is 8kg for a canyon? They would have charged me $75 for 5 kg! The only reason they didn't is because their system was down. They tried my credit cards and when that didn't work, they asked for cash. I never carry more than $5. There was no order in the airport and it was absolute mayhem. I went from line to line. I will never use this airline aha in! TWO hours to get my boarding pass? Anthony Gallo"
Cons: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"
Pros: "Was first to check-in and received exit-row seat with its extra leg-room."
Cons: "Exit row seats do not recline .. so could not lie-back on this overnight flight."
Cons: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Pros: "It was a fast flight, flights have a low bar for comfort and food. The seats were fine and I slept through the flight so I cannot comment on the food but everything was clean and the staff was polite. The style of the aircraft is what shocked me. It seemed modern and almost like they hired an interior design person for style not function."
Cons: "The flight was delayed. But hey, that happens with flights"
Cons: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
Cons: "We wait 1.5 hour....no good air conditional....no water and no juice"
Cons: "The flight was canceled only after checking in and going through immigration. I am stuck in limbo due to visa expired and can not go back into Dubai. Had to remain inside departure terminal by gate for 18 hours. Ended up rebooking flight with another airline and delaying my arrival into Turkey by two days."
Cons: "Ticket agent was short with us and was bothered hat she had to check us in and questioned our flight. We had a cursing drunk guy in the boarding line for 20 minutes with no staff anywhere to help the passengers he was harassing. we left the airport late and heard horror stories from many other passengers about the lack of customer service."
Airlines flying from Frankfurt am Main to Dubai have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Frankfurt am Main to Dubai
Masks required on board, masks provided on flights from Frankfurt am Main to Dubai
Social distancing seating
Middle seats unavailable to book on flights from Frankfurt am Main to Dubai
Testing for antibodies, testing for symptoms for flights from Frankfurt am Main to Dubai
Waiving of change fees. Search flexible flights from Frankfurt am Main to Dubai