1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration.
Clean, informative pilot
2 hours delay!
Very big delay!!!
Nice seats! Flight tracker. Our flight in the way home was cancelled due to bad weather and although we had to queue for some time all the information we needed about what to do about food, hotels, travel, etc was given to us along with a new flight the next day with seats together. First time I've had a flight cancelled and was impressed with the service I received (now got to try and claim our expenses back so fingers crossed that goes ok).
The curtain that cuts off premium economy getting swooshed across in front of us.
Flight as always great
Delay made me miss two meetings
After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates.
Service on time nice attendants clean plane modern
Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated.
The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self...
Crew is always helpful and friendly. Riding in economy is never very comfortable. Love the little chocolates handed out toward end of flight.
Food is boring and repetitive. Current movie selections and TV shows were mostly uninteresting.
Dubai International (DXB) United Arab Emirates
Houston Hobby & other airports (HOU) United States
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