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Top airline flying Dubai to Kisumu

Scores according to KAYAK customer reviews

7.0
Kenya Airways
Overall score based on 1,252 reviews
7.1
Boarding
7.1
Comfort
7.5
Crew
6.5
Entertainment
6.6
Food
Airline reviews

Pros: "Seat was comfortable, had an emergency exit seat."

Pros: "Boarding and comfort"
Cons: "Should be more food/drink selections Probably better to fly Jambo Jet as it has more on offer (even if I have to pay)"

Pros: "Nothing - we were stuck at the airport for over 10 hours due to a strike. Missed all connecting flights. They didn’t even offer accommodation or reimbursement on air tickets for our next destination."
Cons: "I really do not care. I am never flying with Kenya airways again."

Pros: "Really good aircraft ( Brazilian made Embrare )"
Cons: "Breakfast ! But it was “04:20 hrs ! So fair do’s !"

Pros: "Yes"
Cons: "Every thing was fine"

Cons: "All is well."

Cons: "Flight was delayed for 2 hours. I missed my connection flight to Lilongwe and had to spend a night in nairobi. What n incovinienve!"

Pros: "Nothing"
Cons: "You cancelled my trip without informing me and I need to be rembushed Me transportation to Logan airport and going back for six people and 16 bags please"

Pros: "I was upgraded to first class!"
Cons: "Nothing"

Pros: "The crew was great, and greeted passengers with a smile."

Pros: "The crew is helpful."
Cons: "The boarding system needs to be improved and be conducted in an orderly manner. Leaving on time seems to be impossible. Keeping time should be looked into."

Pros: "nothing always delay on schedule and angry to them as i didn't receive all my parcel on arrival"
Cons: "KQ needs to review everything and being better like 4 years ago, it was really the proud of Africa"

Cons: "Seat didn't recline and I didn't know that at time of choosing a seat."

Pros: "Lie Flat beds in Business Class."
Cons: "Meal service was very slow, and food was uninspiring. Essentially economy meals placed on proper plates."

Cons: "As our first flight was late, we missed our connecting flight in Nairobi. They had us wait for nearly 2 hours to finally get our VISA and take us to a hotel to wait for the next flight. However, after waiting for 2 hours (with a 1-year old child), they took us to a hotel which didn't have any room"

Pros: "I liked everything about this trip"
Cons: "N/A"

Pros: "The crew was professional and gave me undivided attention. The food was good. I enjoyed the flight"
Cons: "Cabin crew could have checked up on me more often for anything I would need inbetween the meals"

Cons: "It was really great flying with them"

Pros: "I enjoyed the crew...they were friendly the whole time. The food was great."
Cons: "The delay was painful. Hope they work out overlays properly to avoid further delays."

Pros: "Friendly staff."
Cons: "No complaints."

Pros: "Fairly comfortable, good food. Good service, friendly boarding crew."
Cons: "My luggage was moved from the overhead compartment to another compartment much further from where I was seated. I was not informed of this and was not aware. I had to wait for all the passengers to leave while the cabin crew searched for the back. This was most unpleasant and stressful."

Pros: "Very quick, smooth flight"

Pros: "Nothing"
Cons: "3 hours late outbound. return flight cancelled. made us wait at the aiport for 12 hours. worst flight of my life."

Pros: "Stewards polite and mindful"
Cons: "Weather"

Pros: "Everything worked like a flight should work from check-in to landing"
Cons: "Food was minimal and rather tasteless, but not a real concern"

Cons: "Flight was delayed and the plane air conditioning didn’t work when we boarded the plane."

Pros: "Courteous crew."
Cons: "Too crowded from Bamako to Dakar."

Pros: "Good movie choices. Very helpful and friendly crew."
Cons: "-Seat wasn't preferred despite my SkyTeam Gold status, didn't even get choice of aisle seat. Thankfully those next to me traded. -Food was to very good, no milk for tea."

Pros: "Flight itself was fine, there was nothing particularly positive to comment on."
Cons: "Flight was sold as a direct flight, but we landed in Bangkok and had a 1 hour layover there. We did not have to get off the flight, but still was definitely not a direct flight."

Pros: "The check-in and in-flight service were up to expectations. Friendly, efficient and professional"
Cons: "The 737 is too old and the business class seats need to be changed. They did not recline fully and the door rest also could not be extended completely. Consequently, the seating and resting postures were extremely uncomfortable."

Pros: "Once I got on the flight things were fine, but the process of getting there was a nightmare."
Cons: "My Air India and Kenya Airways flights were packaged together as though they were a code share, but when my initial let on Air India from Delhi to Mumbai was delayed I missed my connection to Nairobi. What followed was a bizarre five-hour scramble in the Mumbai airport that ranks in the top three worst flight experiences I’ve ever had. I had already checked in and had a emailed boarding pass, but wasn’t let through security without the official airline printout. Although the Kenya Airways Nairobi flight was also delayed and was still several hours from boarding, their staff was nowhere to be found and none of their 10+ customer service numbers was working. I finally managed to get a hold of a representative over the phone via the airport’s information counter, and she swore that a staff member was on the way to meet me. Two hours and several calls and assurances later, the flight took off without me and the Kenya Airways staff stopped picking up the phone. Then there was a crazy several hours of back and forth as a single employee emerged and demanded that I get a letter from Air India taking responsibility for the initial delay, before disappearing again for several hours. The disorganization, unprofessionalism and outright lies I encountered were frankly bizarre and unlike anything I’ve encountered while flying before."

Pros: "Trip on the Dreamliner to/from Nairobi/Joburg went very smoothly. Entertainment was limited but worked and was fine for a 4 hour trip. Food was nothing great but nothing disastrous, booze was handed out willingly, staff were efficient, plane was on time - I rate it higher than SAA for the same leg and would choose KA again."
Cons: "Expensive at $800 but limited choice in Africa so what can you do?"

Cons: "I've taken this flight 6 times and 4 it's been delayed"

Pros: "Boarding was early"
Cons: "Plane full and didnt have enough room for a number of hand luggage, mine invcluded"

Cons: "Lack of professionalism,people standing and others had taken luggage space in the plane."

Cons: "hospitality"

Pros: "Nothing"
Cons: "Made it to the airport 1hour and 15 min before the flight and was denied boarding. Airport would not allow me to see the ticket agent. Terrible experience."

Pros: "I got moved to a different airline and was not notified so when I got there over 2 hours early for KENYA FLIGHT I was hustled and bustled and BUSSED TO A DIFERENT TERMINAL at Dubai airport, then chastise, harangued and insulted by new airline staff for being "Late" and they couldn't guarantee I would make the flight. I it on board and someone else was in my seat. HE. Got bumped to first class..."
Cons: "See above...the whole experince"

Pros: "Generous carry on limit, good prices, complimentary food on flights, on time departures, on demand entertainment"
Cons: "Boarding lines were a bit chaotic."

Pros: "- Short flight - Clean flight"
Cons: "- Food minimal in size and quality - Little manners staff"

Pros: "Everything!"
Cons: "Nothing"

Cons: "Someone entered my bag and took my jewelry"

Pros: "Wheel chair passengers given priority."
Cons: "Economy Class Boarding should be done by Seat numbers or Aisle numbers. Fuselage Aisle numbers should be called first so they enter and get seated. Than other Aisle numbers should be called to be seated until the front up to Business Class is filled. It gets congested in the Aisle and frustration as passengers bump into seats and each other."

Pros: "Good save for the delay."

Pros: "tickets were cheap"
Cons: "Flight was late leaving Dubai therefore causing me and several other people to miss our connecting flight."

Cons: "so arrive on KQ flight from bangkok which had been delayed so missed connecting flight to arusha. Then due to a complete lack of communication within the kq staff they made me miss the next connectign flight too and then expected me to wait another 10hrs for the next available flight to arusha."

Pros: "Even though the flight was delayed, I still made it to the airport in a reasonable time."
Cons: "The headphone jack in my seat had a broken jack in it and I wasn't able to enjoy the in flight entertainment"

Cons: "Messy boarding Late departure"

Pros: "Full flat bed Big windows New plane"
Cons: "10h delay very basic food (especially for business class) Basic service level No side treat"

Read more about Kenya Airways
COVID-19 information

Safety measures for airlines flying from Dubai to Kisumu

Airlines flying from Dubai to Kisumu have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Dubai to Kisumu

Mandatory masks

Masks required on board, masks provided on flights from Dubai to Kisumu

Social distancing seating

Middle seats unavailable to book on flights from Dubai to Kisumu

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Dubai to Kisumu

Book cheap flights from Dubai to Kisumu

Recent return flight deals

24/8
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2 stops
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13h 10m
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15h 25m
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Kenya Airways
13h 35m
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Kenya Airways
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14h 35m
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28h 25m
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