Daily cleaning, installation of cabin HEPA filters on flights from Dubai to Georgia
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Scores according to KAYAK customer reviews
Pros: "Crew was amazing"
Pros: "Entertainment, crew was very hard-working."
Cons: "Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy."
Pros: "The crew and accommodations"
Cons: "Availability of vegan meals"
Pros: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Cons: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"
Pros: "Behavior of the crews"
Cons: "Not enough leg room"
Pros: "Stewards and Stewardess were very prompt and always had a smile!"
Cons: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."
Pros: "Crew, service, price"
Cons: "Seats are small"
Pros: "Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!"
Cons: "Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding."
Cons: "Food wasn't good"
Pros: "It was exellent but long flight keep it up!"
Cons: "Everything was above avarage"
Pros: "Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane."
Cons: "Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing."
Cons: "Business class luggage came late."
Pros: "Helpful and friendly crew"
Cons: "Same as kochi to Doha flight"
Cons: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."
Pros: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Cons: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"
Cons: "in flight entertainment interface can be improved to be more user friendly."
Pros: "No flight No refund"
Pros: "Wonderful Experience with Qatar airways, as always."
Cons: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."
Pros: "Very friendly online travel booking portal. I like it"
Cons: "Transit time was too close with my connection"
Pros: "Every things"
Pros: "The food and service was great"
Cons: "The bathroom could be cleaner :)"
Cons: "All connecting flights to US are pretty long flights (14-16 hrs) and I personally, don't want to travel and try to avoid taking those long flights."
Pros: "The flight crew was great. They were very kind."
Cons: "The biggest problem with my flight was it was very crowded so it was hard to get comfortable for such a long flight. I wish I can afford first class but I can't."
Pros: "It was a short flight, so no problems"
Pros: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Cons: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"
Pros: "Wonderful services"
Cons: "Nothing bad to say"
Pros: "Everything was good ... we were on time .. no delay so .. perfect !"
Pros: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Pros: "The food was perfect"
Cons: "Chicken sandwich was not good"
Pros: "Truly give star service for business class"
Pros: "As always, Qatar Airways has new planes, comfortable seats, clean atmosphere, and pretty good leg spaces. They fly on time and land on time."
Cons: "1. Food - It was not that great, especially if you are allergic to cold. It applies to asthmatic patients like me. You have very limited choices. The only hot item in my whole tray was "chicken mixed rice". Everything else from yoghurt to fruits went waste. Can we have HOT FOODS for people like me? 2. Flight Attendants - It seemed that the flight attendants were not so experienced at handling customers. Plus, several of them had poor English. That would have been okay if they had patience to listen to me slowly. But, they seemed to be in hurry and not wait enough to understand my request properly. I was asking HOT WATER and they were repeatedly handing me COLD WATER. Plus, they could see me breathing heavily and feeling great discomfort. Nobody asked me 'ARE YOU OKAY?". It seemed, they didn't care for customers like me. I found a serious lack of CUSTOMER RESPONSIVENESS, forget PRO-ACTIVENESS among several flight attendants. Finally, I found an example of SNOBBERY in the plane. A flight attendant was asking a couple sitting next to me to fill up the FEEDBACK FORM. They looked like from Middle East but were British citizens. They didn't talk to me even though I volunteered at frist to introduce myself. The lady was especially rude to me. They were dressed like high class folks. That's it. They neither represented the hundreds of passengers, especially Indians, in the Economy Cabin, nor were they friendly to fellow passengers. It left me with a feeling that Qatar Airways attendants were judging a book by cover and asking the wrong persons to fill the form who didn't really represent their majority customers for that cabin."
Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Cons: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"
Pros: "Staff was very courteous overall service excellent"
Cons: "Seating... our seating was changed so we did not sit how we would like"
Pros: "it makes my trip wonderful. Thanks quatar airlines and kayak"
Cons: "My bag was overweight so o checked online and it said that the charge would be $50, but when i got to the airport in Dubai the charge was $75 with no explanation about thr difference. When we arrived in LA we set on the tarmac foe about 45mins waiting for an open gate. Wasnt the best experience"
Pros: "The food was great and so was the staff. The plane was clean and spacious."
Pros: "Almost every thing except TSA searching"
Cons: "TSA part"
Pros: "The crew and food were excellent! Great pilot also."
Cons: "Seats were too small and not very cushion for your bottom. Also 3 out of my 4 flights with Qatar were delayed 20-45 minutes after everyone was boarded. Person in front of me 2 of 4 flights had their seat reclined which gave me no room what so ever. It made eating and watching tv uncomfortable."
Pros: "about average"
Cons: "Very nice"
Cons: "No need for improvement"
Cons: "Family travellers should always be seat together"
Pros: "Great value"
Pros: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Cons: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
Pros: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Cons: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."
Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."
Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Pros: "10 out of 10. excellent. 5 stars."
Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
Pros: "Besides noted above the arrival on time."
Cons: "Couldn't decline the chair and cause much neck pain"
Pros: "I am pleased to travel and thanks to Emirates."
Pros: "Every thing was good"
Pros: "Very Kind"
Cons: "My seat assignment"
Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."
Pros: "Easy, comfortable, no issues!"
Cons: "I wish they had consistent cabin bag policy through out the journey."
Pros: "I love Boeing 777s."
Cons: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Pros: "Great experience would Defo use them for our next trip."
Pros: "Everything is very well organised"
Cons: "All was good"
Pros: "The predictable skyward gold benefits when travelling with emirates"
Cons: "The low quality Oryx lounge offerings on my Doha-Dubai return leg"
Cons: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Cons: "the vegeterian option was missing in lbreakfast and lunch"
Cons: "Baggage took over 40 minutes to come out."
Pros: "Very professional and very good in customer care"
Cons: "I didn't like having to pay AN EXTRA $250 FOR A BAG!!! I will never recommend this site to my worst enemy"
Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"
Pros: "No comments"
Cons: "No comments"
Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."
Cons: "The same comment as above."
Cons: "Staff was amazing"
Cons: "Vegetarian meal options were scarce."
Pros: "we were updated with info every moment there was a change."
Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."
Pros: "كانت رحلة رائعة مع طاقم ملاحي محترف في خدماتهم المتواصلة وابتساماتهم الدائمة طوال الرحلة حتي وداعهم بابتسامة الا انني عندما وصلت الي مطار دبي قادما من السعودية ذهبت الي مو'ظف اسمه رياض لاستخراج البوردينج باس لرحلة المواصلة الي بوسطن فلم يعطيني وقال لي اطلع اليفوقدلاستخراج البوردينج باس وذهبت اليدالذابق الاعلي فقالو نحن لا نستخرج البوردينج باس من هنا ارجع تحت ورجعت ولم اجده ووجدت موظفه اخري قامت بخدمتي عليداكمل وجه واعطتني البوردينج باس مثل هذا الموظفدكاندسيتسبب في فقداني للمقعد بسبب اهماله امل ان ينظر لذلك بعين الاعتبار ووفقا لما تمليه قواعددخدمة الركاب حايدلا يتسبب فيدالاساءة لشركة عملاقة في مجال الطيران شاكرا لكم جهودكم ومتمنيا لكم مزيدا من التقدم والازدهار لكم خالص تحياتي الشريف /احمد السدمي"
Cons: "thanks for all from kayak"
Pros: "Flight was on time."
Cons: "Cooler temperatures in the cabin Vegetarian meal options More individual water bottles for passengers Flight attendants answering call light promptly"
Pros: "Yes.The crew was amazing"
Cons: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."
Cons: "Very hot"
Pros: "Good service"
Pros: "Very nice airline i like turkish airline clean best service"
Cons: "too good a airline .I recommend this to all passengers travelling"
Pros: "Food was good. Able to get lots of water. Wide variety of movies/TV shows. Was happy with the service overall. Would compare them to Delta for international flights."
Cons: "Announcements weren't always clear but didn't really matter."
Cons: "flight was delayed 90 minutes and I had to sit next to a screaming baby the whole flight."
Pros: "crew, food, service"
Cons: "3 hrs delayed"
Pros: "Variety of entertainment available"
Pros: "Generally better than other European airlines particularly BA and better priced"
Cons: "Work to do on consistency with crew"
Pros: "The flight was comfortable and the entertainment was good."
Cons: "There are not diverse food choices"
Pros: "The service was great and the price was the best out there. Everything about this airline was great except for the boarding process in Istanbul."
Cons: "The boarding process in Isanbul was third rate. We went through five security screenings at the gate after having gone through airport security. We were crowded into a space that wouldn’t have accommodated a group half our size. Then we were criwded onto busses to stand and wait about 20 minutes while others cleared the five security screenings."
Pros: "See previous"
Cons: "See previous"
Pros: "Every thing"
Cons: "Every thing is good"
Pros: "Entertainment was good"
Cons: "Economy was tight."
Pros: "The service was very good as always with Turkish."
Cons: "Seats are not spaced enough. It is not big enough for a 6 foot 3 male caucasian."
Cons: "small plane, noisy! did not like business class. BUt overall ok"
Pros: "This is Mollah Maziber Rahman & Afia Begum. We lost one luggage. PIR #ATL TK 11108, Luggage booked # 0235701012/TK701012. Could you please send my luggage to 10715 Pine walk Forest Circle, Alpharetta GA 30022. This is urgent. Thanks."
Pros: "It's always pleasure to travel with Turkish airlines."
Pros: "The crew was friendly"
Pros: "Will definitely fly Turkish Airlines again."
Pros: "The meals were delicious The crew was so kind and paid attention to detail They passed gifts out during flight They made sure our needs were met The best airline experience I've ever had"
Pros: "I have taken the same route earlier past year Atlanta-Istanbul-Sarajevo ,and return Overall best experience best comfort and definitely beat food"
Pros: "I definitely recommend Turkish Airlines because of the services offered and customer service."
Pros: "Usb chargers"
Pros: "Service.. questions answered. food"
Pros: "The Food"
Cons: "The seat size"
Pros: "It was all good!"
Cons: "Except that in the same day I had two flights with Turkish Airlines and both of them had a delay."
Pros: "Love it"
Pros: "Boarding experience was chaotic however that wasn't due to Turkish Airlines."
Pros: "The attention from the crew and services"
Cons: "One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service"
Pros: "Complimentary travel kit was a life saver."
Pros: "the crew in turkish airlines is always nice and courteous. the food was very tasty. i LOVE the little bag with slippers, socks and tooth brush and paste and other amenities."
Cons: "i got lucky and had multiple seats to myself, and it was still tight. i can imagine if i had only one seat i would be in a lot of pain coming off the flight. the bathrooms are very tight too,"
Pros: "Avoiding my to go Israel Delta monopoly is fading"
Pros: "Crews were very nice helpful"
Cons: "Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality."
Pros: "Very Nice"
Pros: "Quality experience all the way around. Thank you for city tour of Istanbul during layover. Outstanding touch!"
Cons: "Food was average"
Cons: "Board on tarmack..steps...steps..carrying carry on soo difficult..no one to help..not good at all!!!"
Pros: "Everything was excellent :)"
Pros: "Everything was excellent :)"
Pros: "The flight was on time, lots of amenities, comfortable seats"
Cons: "The flight attendants weren't personable on any of the flights. I'm 6 months pregnant and randomly get hungry. There are snacks like muffin available "anytime" On our long flight from Atlanta to Paris I pressed the button 3 times to see if I could get a muffin, but the attendant alert was turned off remotely and no one came to check on me. Thank God it wasn't some sort of emergency."
Pros: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Cons: "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."
Cons: "It was hot on the airplane"
Pros: "That it was a direct flight ."
Cons: "I usually prefer Turkish Airlines and always seek to take it in most of my travels. This time the service was not as I have been used to . Too many people were changing seats with permission from the air hostesses . The air hostesses missed me 3 times for food and beverage . They passed right by me . They weren't organized at all. I had to call them to remind them to give me some food and drink. Plus when boarding they only announced it in Turkish and not English"
Pros: "I loved all of the on-board movies and TV shows! The food was very good for "airplane food" and the staff was friendly. They provide headphones, blankets, pillows, and more-- all for free! I definitely would recommend Turkish Airlines."
Cons: "There were 4 crying babies all seated closely together."
Cons: "Lack of meal options for second meal and under cooked meals."
Pros: "I missed my flight."
Cons: "Helped me get a different flight. I got zero help getting another flight. Or any credit."
Pros: "Crew was very nice"
Cons: "The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight."
Pros: "These ladies work hard on this plane. They were checking on you and serving food or drink every hour. Always polite and accommodating. The seats are very comfortable and roomy. Great selection of entertainment. I would highly recommend."
Cons: "United Airline s***k. Flight was delayed 3 1/2 hrs and they don’t give a s**t you have a life. Never again UA!"
Pros: "Very professional crew"
Cons: "Entreteiment on bord"
Pros: "Seating was good"
Cons: "Got a seat in the middle - was pretty annoyed with this."
Pros: "Nice crew comfortable seats selection of drinks were good"
Cons: "Better blankets too cold on the plane"
Pros: "Food and boarding process"
Pros: "Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta."
Cons: "Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones."
Pros: "Flight delayed 30 min. Customs in ORD overwhelmed by two planes coming at once. Missed my connection and had to stay overnight."
Cons: "Flight delayed 30 min. Customs in ORD overwhelmed by two planes coming at once. Missed my connection and had to stay overnight."
Pros: "The food selection and quantity were wonderful! The crew and movie selection were great!"
Cons: "My seat storage pocket was broken and I was unable to store items in it."
Pros: "The food and crew were great.."
Cons: "There was a four hour delay due to a malfunction on the plane in Frankfurt. Upon landing in Atlanta there was no gate to deplane from so we had to sit on the hot plane for over an hour (still sitting as I’m writing this)."
Pros: "Plane lwas delayed for 4 hours. The ground staff work hard to help out and give updated information. The Crew on plane worked hard, great service. Main issue: It was extremely cold in the plane, neeeddd to blankets to feel comfortable."
Pros: "Crews are very friendly & nice service. Good and comfortable seat."
Cons: "It was freezing cold inside all the way to Atlanta."
Cons: "I did not like the delays over one hour delayed"
Pros: "Nice, uneventful, on time flight with adequate food and entertainment. Good seat recline. Good service. Boarding from the back of the plane makes good sense."
Cons: "First time my knees have touched the seat in front of me (I'm 5-10). Not sure how much more airlines can squeeze us in. Good seat recline is great if everyone is reclining, if not you will have someone in your lap. Had to ask person in front of me to not recline during meal. What really bothered me though was paying for a reserved seat and finding out we had been moved to the dreaded back row due to an equipment change. Strongly suggest passenger notification for this move. Was able to re-reserve seats on check in but there were some significant angst when I found out about this mischief."
Pros: "The seats were the most comfortable seat ive sat in on a plane in a very lng time"
Pros: "The plane was very good , the hospitality was very good b"
Cons: "Every thing in Lufthansa was horrible"
Pros: "On time flight with no problems"
Cons: "Uncomfortable seats so hard to sleep during flight"
Pros: "Food is good, staff was attentive"
Cons: "Entertainment could have used some more recent options"
Pros: "Except the 3-4 hours gap of bringing water the flight was quite pleasant"
Cons: "Well-known German punctuality is a myth! We spent 1.5 hours on the plane waiting take off both ways!"
Cons: "I was removed from my connection flight without consent. No offer Nothing Just tagged not for boarding with a child. The ticketing person in Addis may have volunteered me"
Cons: "My bag no arrived"
Pros: "Entertainment system"
Cons: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."
Pros: "Flight Crew"
Cons: "Food was pretty bad."
Pros: "The check in staff and crew were very nice and helpful"
Cons: "The seat had plenty of room but not comfortable for a long flight Entertainment options were just okay"
Cons: "they were out of ginger ale again! every flight they just gave out the last ginger ale...so bring more of those tiny little cans!"
Pros: "Great service across the board! Wonderful, experienced staff!"
Cons: "Seat space was inadequate. My shoulders are 4 inches wider than the seat space including both shared arm rests."
Cons: "Staff at the gate were rude"
Pros: "the two older female stewards spoke slow enough so I could understand. The customer service rep in the lobby was always friendly, knowlegeable and able to help me. For example, I did not know, when boarding, if we had to show our passports, but I asked him and we did not. I did not grasp the five levels of boarding he mentioned. I knew our group was not handicapped and we were economy, but I did not really know if we were group 4 or 5 to board."
Cons: "There was one female steward who made me take my carry on bag from the upper deck and store it below my seat so another lady's much, much larger bag would fit. Her bag was so large, I can't believe it met the standards. On the other hand, this procedure may be the way things work out,for the good of everyone, but it came as a surprise to me. To accomplish the task, she even asked another female to move her carry on from the rack above her to another several rows down. This lady's hair was too big for such a small plane. She talked way too fast in the first monologue. The plane seemed cheap and the sub airline had an air outlet that would not turn off and leaked with water mist. There was an air conditioner that also had a water vapor leak overhead, which my son said was a 'strip' which he could not control. We were seating in the back row. We noticed the plane was operated by Mesa airlines and the plane was assembled in Brazil, giving me a feeling of excessive cost cutting. Also, the pilot had an accent that sort of added to the 'Brazil' thing that he was not a native English speaker. However, he had a good landing at Atlanta near midnight. I did not feel I was on a real 'United' Airlines flight."
Pros: "The main vegetarian meal (hot dinner) was fine."
Cons: "The vegetarian snack was inedible. It was two stale pieces of bread with shredded carrots and cucumbers. Terrible!"
Pros: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"
Cons: "What was there to like?"
Pros: "Boarding staff was cooperative On time departures and arrivals"
Cons: "Crew in Lufthansa are racist. Don't want to elaborate here but trust me for this. Bad quality food. They don't even have sufficient food for everyone. I didn't get two meals on one flight. Loo's are not maintained. Crew too rude. Had called a flight attendant for service but didn't show up until an hour (exactly an hour). Later I had to get up and take it. Can write an essay on my whole journey."
Pros: "The service was incredible! We had wonderful flight attendants. Also, the food was great."
Cons: "Call me .food was not good. Had to leave breakfast half eaten. Worried if not spoiled because tasted freezer old."
Pros: "Great aircraft! Clean, new, well maintained. No luggage problems. Cabin service was not very atttentive, which we attribute to almost full flight, with many young , noisy children."
Pros: "Price was right. Aircraft was clean & maintained to high level. On time departure and arrival."
Pros: "Flight attendants pretty good. Got lucky with one of the only 2-seater rows in the back of the plane. Good entertainment options."
Cons: "I'm only 5'2" (157cm) and slim but could barely move in my seat, and if the person in front leaned seat back, it was terrible. Food was lame, really salty and they did not come around with water enough."
Pros: "Food was good. Bathrooms clean during flight. Staff was overall pleasant."
Cons: "Video entertainment menu system was slow to work with."
Pros: "The entertainment was good on board"
Cons: "The cabin crew was a bit rude"
Pros: "This flight was the smoothest flight I've have ever taken from anywhere in Europe to Atlanta. It felt as though we were floating on the beautiful cumulus clouds outside our windows. The flight was not full, so I had space to "stretch out" a bit making the whole flight time very comfortable."
Cons: "I didn't care for the bar-be-qued chicken at lunch nor the ham pizza before our landing. But that's personal taste and I don't consider the food on a flight nearly as important as comfort, timeliness and the efficiency of the crew in all operations."
Pros: "Everything was great. The boarding process was fast and efficient. The plane was clean and apparently fairly new. The flight attendants were friendly and Lufthansa has more of them than many other airlines which really helps service. Lunch meal was very good."
Cons: "Light snack before landing in Atlanta was not bad, but wasn't great either."
Cons: "Staff seen to not like people of color black"
Cons: "The entertainment system didn't work correctly, only offered James Bond movies, not all the other movies and TV shows that other passengers had available. The flight attendant tried to fix but couldn't. It made a 10 hour flight feel a lot longer because of not having the entertainment options available. For as much as the flight cost, it was very disappointing to not have a properly functioning entertainment system to help pass the time on such a long flight"
Pros: "Crew was nice"
Cons: "Wifi barely useable, and in fact not useable over North Atlantic; food was just eatable, didn't include salt or pepper, probably because it was already too salty, came is a soup of barbecue sauce. Entertainment choices were limitless and yet BORiNG! Live tv video quality was appalling, I would have said VHS quality, maybe not that good and only sporadically worked"
Cons: "had a very hard time with movie selection. I usually do not. I asked flight attendant three times for help. He was very brusque with me and did not take time to help me. Very disappointing. I finally gave up. Also somehow got overlooked for last food. Called flight attendant who said maybe I was sleeping but I was not. There was only one box of food left and it was horrible. My flight was on Lufthsnsa but last flight was on Air Alliance. Service was definitely way below Lufthansa's usual standard. I don't like being switched from one airline to another without my permission."
Pros: "Crew was great, on time flight, clean plane."
Cons: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Cons: "The touch screen did not work properly"
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Pros: "Fantastic gate agents!"
Cons: "The food was terrible."
Cons: "KLM crew exceed our expectations"
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Pros: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Cons: "Everything was very good."
Pros: "Nice attention and good food. Plane and seats are confortable"
Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Cons: "not really"
Cons: "Need more leg room!!! Larger meals needed."
Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "Everything OK"
Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"
Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "kLM staff was great."
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Pros: "Excellent very good"
Cons: "Everting so good ex"
Pros: "Decent seat size. Sorta slept the whole flight."
Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"
Pros: "The supplied pack of toothpaste/toothbrush"
Pros: "Flight was on time and quick and comfortable"
Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Cons: "The food was okay, not that great."
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Cons: "Long stop over at Schiphol. Too Long!!!!"
Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"
Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."
Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Pros: "Was able to check in online, very convenient and easy to access site."
Cons: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "Plane service"
Cons: "1h30min delay at airport"
Airlines flying from Dubai to Georgia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Dubai to Georgia
Masks required on board, masks provided on flights from Dubai to Georgia
Social distancing seating
Middle seats unavailable to book on flights from Dubai to Georgia
Testing for antibodies, testing for symptoms for flights from Dubai to Georgia
Waiving of change fees. Search flexible flights from Dubai to Georgia