Daily cleaning, installation of cabin HEPA filters on flights from Burbank to Dubai
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 22h 15m
Most visitors from Burbank need to provide a negative COVID-19 test result and/or quarantine to enter Dubai.
Read more about travel restrictions for Dubai
Visitors from Burbank are not required to quarantine after entering Dubai.
Visitors from Burbank must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Dubai.
Current regulations for vaccinated travelers to Dubai: most visitors from Burbank may enter Dubai but may still need to provide proof of negative COVID test.
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Traveler Healt Declaration
Masks: Required in public spaces and public transportation.
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Scores according to KAYAK customer reviews
Pros: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
Pros: "Plane quite empty so lots of space."
Cons: "Service not very attentive, had to repeatedly ask."
Pros: "It was an ok experience, improved by the head of attendants at the end"
Cons: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"
Pros: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Cons: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."
Pros: "Everything ,good service ,friendly crew affordable rates"
Pros: "Boarding was smooth; Plane was clean; Flight departed on time;"
Cons: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"
Pros: "Excellent overall"
Cons: "LAX boarding was chaotic I think they should announce First people with disabilities Then Business class After that board Economy class from last rows"
Pros: "The flight from Doha to Beirut was not fully booked, we could move easily."
Cons: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."
Cons: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."
Cons: "going with RJ in the first leg"
Cons: "Nothing disposable about the airline but booling process gave me a headace"
Cons: "Out dated inflight entertainment system"
Pros: "Good, attentive service by the crew."
Pros: "the trip coming and going from Kuwait was very pleasant"
Pros: "Clean. Friendly staff. Good food. Good entertainment."
Cons: "Small cramped seats."
Pros: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Pros: "It was excellent."
Cons: "It was excellent."
Pros: "Love it. Newer airplane; state of the art high-tech."
Pros: "The seats recline far enough tonsleep good Good movie selection Good tv selection although more episodes would be nice"
Pros: "The food on foreign airlines is so much better than on american airlines (they even offer something in economy class on short local flights)."
Cons: "The seat spacing on the 70-minute flisght was a little cramped - it would be even worse for a taller person than I (at 5'10")."
Pros: "The flight crew was great. They were very kind."
Cons: "The biggest problem with my flight was it was very crowded so it was hard to get comfortable for such a long flight. I wish I can afford first class but I can't."
Cons: "JKIA airport was terrible. Staff were late to come to the check in counters. Why can't they be there earlier than one hour so we don't have to stand in line for so long with our bags. Totally shambolic affair."
Pros: "Overall it was a nice flight however some areas need some attention. Boarding gates were very crowded and there was no crowd management in the small area. Secondly, the food was not at all upto the mark. If you are serving sandwich atleast make it flavorful or just serve drinks on this short flight with nuts/biscuits/chocolate."
Cons: "Read on the left."
Pros: "Everything was good ... we were on time .. no delay so .. perfect !"
Cons: "Food choices could be better."
Pros: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."
Cons: "Steep decline in food quality"
Cons: "Entertainment. Not all films have subtitle"
Pros: "Food and entertainment"
Pros: "The flight was short but the plane was well maintained and the crew was accommodating."
Cons: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."
Cons: "Realised that for short flights they do not supply headsets. This is rather strange, since the media content they have is useless unless there are headsets / paid or free whichever"
Pros: "Lots of disruptive kids, one of the ethnically chinese (sorry didn't catch her name) was very attentive and supportive of parents trying to keep their kids happy on a twelve hour flight."
Cons: "Long flight, infrequent water distribution, half the staff just chatting in the back. Filthy bathrooms not cleaned in flight."
Pros: "Slept most of the way"
Pros: "Aircraft was new and good."
Cons: "Non Vegetarian meal was over by the time the service reached me."
Pros: "The crew were excellent"
Cons: "The plane was too small and lots of turbulence"
Cons: "They changed my seats twice and it was near the bathrooms and I hated it. They refuse to give me a better place when I requested. I didn't choose the seats they put me in and the crews couldn't handle the other passengers attitued and actions. I asked for a below but they didn't bring it to me."
Pros: "the comfort of the flight was very good."
Cons: "there could have been a little bit bigger portion of food."
Pros: "Excellent aiways"
Pros: "Again, the flight attendants were so sweet and nice and hospitable."
Cons: "The sitting quarters were so cramped. Maybe next time I'll save an additional $500 to go up a class but it was so smashed. It did not leave room for me to use the desk to eat or use my laptop."
Pros: "I like it."
Cons: "No problem"
Cons: "Rudeness of check in staff Disorganized, slow and chaotic screening process for transfer passengers (only two machines for thousands hundred passenger) Near- or semi-illiterate ground staff"
Pros: "Leaving Doha was excellent"
Cons: "Took forever to get out of emigrations, we landed at different terminal and had to get train over. coming back the flight was delayed and it was just nutts trying with everyone trying to get on board."
Cons: "No entertainment"
Pros: "I think in plain should serve international food not only Indian spicy one. may some do not like spicy"
Pros: "Great crew. The A350 was a great experience, and I enjoyed that aspect of the flight. IFE was decent, large screens in economy also."
Cons: "Transiting at Doha was a giant clusterf*ck. I've been to the Kumbh mela in India, which is the largest gathering of people in the world, and I've seen better crowd control there. The transit security is a pointless exercise, especially when you have to go through security again. Boarding took well over an hour. Food portions are tiny, for such a long flight (BOS-DOH). WiFi is expensive compared to EK."
Cons: "Getting a boarding pass took 55 minutes, though there were only 5 people before me in the line. The person in the counter in JFK was extremely slow."
Pros: "Entertainment options"
Cons: "Leg room"
Cons: "Qatar become a gold digger. They check the weight of the hand carry after first leg of the trip. My ticket was CMB-Doha-Dallas-Atlanta return. After first segment (Atlanta-Dallas or Colombo-Doha) they checked the weight of my hand carry. I have a big telephoto lens and camera. Weight exceeded 8 kgs. So they threatened to left me if I did not check my bag and pay US $ 300 which I paid. This is wrong. They did not do this to all passengers. In the flight I saw many over weight hand carries."
Pros: "Cabin Air Pressure is amazing"
Pros: "Attendants and aircraft comfort was excellent"
Pros: "They were very supportive. Thanks."
Cons: "There is nothing to improve. I wish other airlines can learn from them."
Cons: "Complete overhaul of all your crews and workers in different airports except the airport workers in America. They were nice and cautious. My overall experience was awful"
Pros: "all is good"
Pros: "Exceptional flight super comfortable"
Cons: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."
Pros: "Everything about it"
Cons: "Nothing. The video quality and sound were not great"
Cons: "Broken seat levers, out of order headphones"
Pros: "Plenty of space"
Cons: "Nothing at all"
Pros: "Movie choice"
Cons: "Noise, attitude, boardinv"
Pros: "Horrible experience!!!!"
Cons: "1. Emirates has only one piece option. With Laptop bag weighing about almost 5kgs, you are left with just 2kgs which the carry bag itself would weigh. Not sure, how Emirates is getting away with this discriminatory attitude, while rest of airlines do allow -Carry on + a personal item. 2. There is no check on the carry-on weight at SFO airport. While in DXB, they entice customer to buy all duty free and then when it comes to boarding, you will be 'shocked'. No more than 10kg allowed. 3. You will be directed to read instructions before boarding. Then the corruption deal starts...read point 4 4. The man will say, remove anything in excess of 10kg or pay extra luggage, knowing very well, that people buy duty free at DXB. 5. Once you start negotiating, then the deal-making starts... 6. I managed it. More on Facebook review..."
Pros: "The staff was excellent"
Cons: "The wet bun for a snack was terrible."
Cons: "Being late and have 24 layover at Dubai . Am still at dubai"
Cons: "Emirates chairs couldn't decline recline"
Pros: "Nice travel from Dallas to Dubai and I am happy."
Cons: "Caused my bags to miss my connection to Mumbai. Very inconvenient."
Cons: "Hard sandwhich"
Pros: "Was overbooked from start -"
Pros: "Love it"
Cons: "It was amazing."
Pros: "Check-in counter associate was very rude and the wait was too long"
Cons: "The wait and the treatment without any greetings or respect"
Pros: "We asked for an imodium and were deplaned and forced to pay $500 as a fine for being ill."
Cons: "Check in an hour early!"
Pros: "Great experience"
Pros: "The 380 is a great plane, the quiet and comfort."
Pros: "Big screen"
Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell?"
Pros: "Satisfactory in all respect"
Cons: "When we landed we had to take the bus"
Cons: "The fact that I can only carry 30 kg and also that it is very expensive to add extra luggage."
Cons: "they are delay 2 hours"
Pros: "On time"
Cons: "So many anoucements that you can't get through any movie!"
Pros: "Good space"
Cons: "It's unfortunate that when you order a special meal you dont get your drinks until after you have eaten your meal. and if you end up waiting then you end up having a cold meal. It would be great if this could be changed"
Cons: "The temperature was set too high"
Pros: "Lovely aircraft loads of space"
Cons: "Late boarding 20 mins"
Pros: "Excellent all the way."
Pros: "staff were organized and prompt"
Pros: "Everything emirates"
Cons: "When I went to the airport, the attendant at the check-in counter informed me that my reservation was cancelled and I had to purchase a new ticket."
Cons: "The design on the airplane"
Pros: "Almost I like everything"
Pros: "They lost my bag so I could not use my clothes during my visit to bingladish for four days and I had a lot of trouble during that time because of my going to the airport every day to serch for my Bag"
Cons: "Flight left late from London."
Cons: "Kayak.com overwrote the passenger name with an incorrect name. Neither Kayak.com or lastminute.com could correct this which resulted in me losing approx. £600 and taking the issue to the small claims court."
Cons: "Crews service"
Pros: "The Dubai Red-Eye. Crew always ready with more fluids through the flight.... only proviso... being able to walk disembarking....."
Cons: "My brand luggage was damaged during the flight. Although I still had to pay 65 pounds for the extra bag."
Pros: "I left my laptop behind accidentally in the hand luggage space as I had to separate my hand luggage due to other seats nearby who boarded earlier used the space over my seating row. BA crew found my laptop and the swiss lost property retrieved it for me. Very thankful for their honesty"
Cons: "My seating was directly behind a curtain and partition to business class, therefore my seating space was very limited and squashed. No refreshments unless you paid??? why?? I would expect this from companies such as Easyjet or Virgin, but not BA. Even Qantas provided a light refreshment for short runs, say between Canberra and Sydney (Im an aussie)"
Pros: "On time depature"
Cons: "Little amount of snacks available Small quantity of food for the meal"
Cons: "The seats rows are too close - high density."
Pros: "Crew was great. Accommodating and welcoming."
Cons: "Food quality could have been better. Snack was very poor before landing."
Cons: "Entire trip was cancelled due to a missed connectio in Chicago on Sept 3 and inability to rebook because all flights were overbooked the following day."
Pros: "The cabin crew were excellent. The food service was very good. Entertainment choices were abundant and generally good."
Cons: "Reaching our connecting flight. The Bataan death march comes to mind—concourse 3 to 5, oh my! Having got through all the hurdles including incomprehensible up, down, up again down again escalator rides and security pat down for my wife we got to Concourse 5 where we learned our plane was leaving from C gates, but not which C gate. So we looked for directions to C gates. The only signage was for C gates 52 to 57. Common sense would lead one to believe that C gates 1 to 51 existed somewhere in the terminal; but no they do not and not many people are aware that they don’t. There has to be a better way. Perhaps before Brexit becomes a reality you could lean on Germany’s vaunted efficiency to help clean up this nightmare scenario."
Cons: "My flight never happened due to the cancellation."
Pros: "Seating quality was good Crew was fine"
Cons: "They could be better, friendlier"
Pros: "The crew were very helpful"
Pros: "Great crew. Smooth flight. Excellent timing."
Cons: "It’s been a while since I’ve seen a load out that old on BA. Almost 1st gen personal IFE. The plan as a whole was fikthy"
Pros: "Good schedules and reliable flights."
Cons: "Is there anything that America does poorly that the UK will not follow with? Does BA really wish to compete with Easyjet? No meals on a 3.5 hour flight? Extra payments for everything? Sorry, I will not fly Delta or United transatalantic because I have a choice. I guess I should switch back to Lufthansa or Swiss."
Pros: "Crew was great, food was excellent."
Pros: "Our flight was changed to Iberia from Madrid to NY"
Pros: "Comfortable seats."
Cons: "Delayed by 40 minutes at take off (although the crew did try to make up as much time as possible en route). Repeated attempts to take my wheelie bag and put it in stowage (after repeatedly explaining that there was both computer and sound recording equipment in said wheelie bag). The crew didn’t get the safety demonstration correct. All a bit amateurish and I expect more from BA."
Cons: "I never actually was able to go because British airways canceled my flight the morning of."
Cons: "Nothing wrong"
Cons: "Everything else"
Cons: "Boarding took an extremely long time because of added security measures that did not have prior warnings."
Pros: "The crew was wonderful"
Cons: "Since it was British Air, we would have had to pay $800 total to get seat assignments in advance. Because I refused to pay this exorbitant amount, my wife and I got whatever seats were leftover as assigned by BA's computer. As it was, there computer was all screwed up and we couldn't see our seat assignments or check in online and had to do that at the airport. Others reported getting tangled up with BA's computer system."
Cons: "The aircraft was old. The seats in WT+ were therefore old and not very spacious. . The cabin crew seemed to be on a mission to save food and drink by not asking the passengers if they wanted anything. They juat walked up the aisles and you had to stop them. For a 10.5 hour flight we got one meal, a tiny snack box and one pizza snack thing. The inflight entertainmwnt was dreadful. 5 inch screens. All in all i would not be paying again for an "upgrade" to WT+."
Cons: "No entertainment"
Cons: "We learned the connecting flight from BWI TO PHL was canceled when we tried to pull boarding passes.This started a five hour panic for our party of four which was a leisure travel nail biter. We lost a day, flew into JFK and had to make other arrangements to avoid canceling our trip."
Cons: "It was very cold! Too much air conditioning."
Pros: "Communication regarding weather problems"
Cons: "My luggage arrived 3 days after I did. Communication between baggage delivery service and BA baggage reps terrible. BA baggage reps never told delivery service the hotel room I was at was registered under another name. BA baggage reps gave me miss information each time I spoke with them."
Cons: "Customer service"
Pros: "Short flight"
Pros: "British Airways lounges at Newark and London were good places to relax and have decent food and drinks selections."
Cons: "British Airways in-air entertainment and food options in aconomy leave much to be desired."
Pros: "Punctual on time"
Cons: "A measly bar for breakfast, even Michael O Leary would laugh at that."
Pros: "The pilot was gentle landing the pane"
Cons: "No complimentary anything, not even water"
Cons: "We booked a wheelchair transfer from the connecting flight, and BA refused to provide the service. My elderly mother in law with limited mobility was left alone and stranded at Heathrow and was only assisted by fellow passengers (NOT BA staff). Unbelievable."
Pros: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."
Pros: "NOTHING: we didn't make it to this flight"
Cons: "We didn't make this flight due to fog. Had it waited about 25 minutes before departing (and knowing there were at least 4 passengers on route that were delayed from Paris CDG) we would have made it"
Cons: "Delayed twice, switched gates, AND forced to gate check my carry on "because the plane was small" and supposedly they were having everyone check their bags. Except that didn't turn out to be true. Frustrating although baggage claim had bags waiting when we got through customs."
Pros: "The pilot communjcated very well and was able to keep passengers calm during the heavy turbulence."
Cons: "I was only allowed ONE free bag for an international flight??? Totally unheard of. This was my first time flying BA and it will certainly be my last. For a 12hr flight, we were only fed ONCE! And only had very old movies to watch"
Cons: "We reserved for passenger in Business class From Dubai to London to Dubai . But From London to Dubai BA offered passenger Economy class the passenger reserved business class but they put him in Economy and the reason they said the flight is over booked. The passenger has heart problem and knee problem we reserved for him in business class to assure he will get the maximum care but in despite of his health conditions and in despite that he reserved in business class they put him in economy class"
Pros: "Quick boarding"
Cons: "Not enough carry on space this distortion made by less hold luggage"
Pros: "The food and entertainment options were both above average."
Cons: "The flight was being run by Iberia, not British Airways. Iberia has a policy which did not allow me to check in without proof of a return flight. Unfortunately, my travel partner had booked the return flight and did not share the details with me. I was not able to reach my travel partner and, as such, was forced to buy a new ~$2,300 return ticket on the spot in order to provide the necessary proof. This was an extreme inconvenience, as I nearly missed my flight. If Iberia or British Airways made its travelers aware of this policy in advance of their check in. I have no intention of flying Iberia ever again."
Pros: "Nice crew"
Cons: "Very slow at Arlanda getting the luggage to the baggage area."
Cons: "Entertainment system is old, food is bad, seats are as tight as American airline, flight was delayed for silly reason"
Cons: "they lost my luggage and they still don't know how they are going to get it to me. and their customer service is terrible and very unhelpful"
Pros: "The crew was very nice"
Cons: "Entertainment system did not work. We asked the stewardess to reset it three times, which was done each time, but was still not working. Seats could have been bigger."
Pros: "In flight entertainment. Seat with side rests for head. Food"
Pros: "Good food Seats were reasonably comfortable Boarding process went ok"
Cons: "Ticket sold as BA, but was shifted to AA (I'm assuming this was due to overbooking) Old aircraft - no power on seats, old TV displays, limited movie selection."
Cons: "Flight was delayed 1 hour. We still managed to make our scheduled rendezvous."
Pros: "Crew was good. Flight was on time. This was a newer plane"
Cons: "it was great"
Pros: "The crew was very nice and helpful"
Cons: "I got charged for bags from Fort Lauderdale to Toronto than Toronto to Halifax"
Pros: "compliance in the boarding"
Cons: "in general the male flight attendant was very disinterested in resolving nonconformities such as that the light of the chair did not turn on or request for support in completing Customs form and uncomfortable seat"
Pros: "Crew was friendly"
Cons: "Not being 3.5 hours late"
Cons: "Missed this connection due to flight delay (see above)"
Pros: "Flight attendants were very nice"
Cons: "The vegan food made me very very sick for a few days. Also the lunch was a chicken cup of noodles with a turkey sandwich. No vegan option. My luggage got left in Toronto."
Pros: "The price, the service:)"
Pros: "The staff was very attentive."
Cons: "I wish they had pjs."
Pros: "Was on time both take off and reached"
Cons: "They served frozen food."
Cons: "Food, what food? Boarding with no seat selection. No space inside for hand luggage."
Pros: "good crew"
Cons: "light in bathroom didn't work and was so small i couldn't help my three year old go without leaving the door open"
Pros: "The flight was good"
Cons: "Because I miss my flight"
Cons: "Lost luggage but no contact person was at CMH airport and next day no phone calls from airline nor website does not get update so we had no idea where the luggage were"
Cons: "Several hours late due to repairs, despite the plane originating from Air Canada's hub. Seems they should have had a spare available to not delay us the several hours that they did. As I live 2 hours from the airport, it was not until I got there to check in that I was aware of the delay."
Pros: "Plane was quiet enough to sleep"
Cons: "A couple people left their window blinds open so the midnight sun kept the cabin brighter than necessary"
Cons: "The flight was late."
Cons: "Employees seemed somewhat disorganized. There was not enough space in front of counter for people and there luggage. I ticketing agent would yell from far down the counter "Next...Next!) and finally walk closer so people in line could see/hear them. Then, often that next customer could not get to the counter in front of the agent because of the pillars and other people were blocking them. The space was too cramped. At boarding, Instructions over the loudspeaker were not clear and the video screens contained incorrect information about boarding. At one point the agent came out and yelled at everyone to "get out of line!, we are not boarding yet". I have never seen this process handled so poorly and I fly quite a bit."
Cons: "Air Canada should stop using these old planes. They are uncomfortable noisy and crowded"
Cons: "Boarding Zones 3-5 is always a mess"
Pros: "The plane itself was fairly comfortable, and every seat had its own TV/movie screen, which was nice."
Cons: "Our flight was delayed six hours and fifteen minutes, and the entire six hours and fifteen minutes was filled with poor communication. No one could tell us what was going on. There was rarely even an Air Canada representative at our gate's desk area. We were given nothing to remotely compensate for our very long delay aside from a few thanks and a puny bag of pretzels."
Pros: "They were on time and boarding went quickly"
Cons: "Even though I checked in online they didn't have 2 seats next to each other for us despite us having booked together under a single booking as couple etc. the food was small portions and mediocre / blunt taste."
Pros: "Everything went well with this trip home, the service was helpful, knowledgeable and friendly. A real improvement from earlier Air Canada flights. Flights left on time, a bonus."
Pros: "Im not impressed with air canada. Every time I fly with them there is ALWAYS a delay. I understand that they cant help weather. But when your flight gets delayed over an hour due to their own computer system failing on the way to newyork and to not be compinsated at all its not acceptable. Even on my way home from newyork we were supose to board at 7:55pm and ended up boarding at 9:40pm. they decided to pick and choose people to be boarded on the earlier flight that was right before mine. Not at all fair. I used my whole 30 minutes free wifi (that cuts in and out constantly)before we found out about the delay then I was left with nothing. Not cool when you cant contact anyone. Also REALLY ANNOYING. and the staff are rude if you ask them anything. Then on the plane i wasted 5 bucks trying to buy wifi since you guys dont even have it on your planes for free like delta does. Even then you pay for the worst wifi on the planet where your messages take a half hour to go through and over my whole hour and 10 minute flight i had 3 messages because of your horrible gogo wifi. Waste of money. Overall this whole air canada experience made me want to rip my hair out and stressed me out to the point that I dont want to fly again. I will more then likely not fly with you guys if it can be avoided"
Pros: "Crew was curtious and professional."
Cons: "My inflight entertainment was not working, the sound from the headset was a high pitched screech. This was a long flight with no entertainment."
Pros: "There was nothing to like about that flight."
Cons: "Even though I was at the airport on time , checked in and waiting to board; at the last minute I was told that the plane has left and the sooner I could fly would be the next day; without providing hotel arrangement nor meals and or at least money for taxi. Air Canada management personel has not been cordial to me and to the other travelers."
Pros: "I loved the whole experience. The food was decent and the flight attendants were great and accommodated me with all my necessities. I also enjoyed the entertainment that was accessible on our personal screens and the entire flight was smooth."
Pros: "I got home, it was delayed but not badly"
Cons: "Frankly my butt was killing me 40 minutes into the flight due to the seat ... if the flight had been much longer I would have lost it"
Cons: "With an hour delay out of Paris due to waiting for missing aircraft flight documents to be completed and delivered to the airplane on the holding ramp, we ended up arriving in Toronto an hour late. With only an original connection time of 90 minutes, it was not possible for me to make it thru Canadian and US customs to the connection gate. I was to learn that no other connection to a Kansas City was available until much later in the afternoon / early evening. As a result, I ended up arriving in Kansas City 6 (six) hours later than originally scheduled, three quarters of the time it took to travel from Paris to Toronto. To say the least , I was not at all thrilled having lost that time."
Cons: "Confort de merde"
Pros: "1/2 hour late in departing. 2 1/2 hours. Sitting on Tarmac on flight to Toronto. Too crowded on plane"
Pros: "more comfortable than the small plane that we went east on. no stops"
Cons: "late taking off no food"
Pros: "Short flight, crew is friendly, and easy boarding process."
Cons: "I find the Air Canada flights between Toronto and Newark are frequently delayed."
Cons: "Waiting over 72 hours and my bag has still not arrived. Both planes were delayed, even with the 2nd flight being delayed I still had to run in order to make it. Being on time is not something Air Canada has figured out."
Pros: "Boarding was efficiently handled"
Cons: "Very delayed flight with everyone ON the plane. Tiny seats in coach - very cramped Also food not very good."
Cons: "They lost my luggage!!!"
Pros: "great seats much roomier than other airlines"
Pros: "Everything was great."
Pros: "On premium economy, the service and food were excellent!"
Cons: "Chairs are so uncomfortable! They are just not ergo. Also the iPad entertainment system causes neck strain since you are looking down for a few hours at a time."
Cons: "In my flight to India, I was asked to check in my hand baggage at Calgary. This bag got left behind in Toronto and I received it in India after 2 days. This was a big inconvenience. I wish Air Canada had compensated me for this inconvenience. On my way back, my checked in baggage was badly damaged. I realize that the airline is not responsible for this and it is the airport crew. Overall a good experience. I will definitely take this flight again, but will not check in my hand baggage. The crew is very friendly and helpful - great service."
Pros: "Very soft seat and it have a thing kind of a iPad is very fun."
Cons: "It has nothing to eat when you are getting a fly is 1:00 to 2:00"
Cons: "100 US dollars for preffered seating and get less room then normal seat because of emergency exit door is unacceptable"
Pros: "The flight being only an hour and a half."
Cons: "No entertainment, no coffee, and the flight attendant looked like she was over it."
Pros: "2 seats together"
Cons: "no wine with dinner awful service felt we were bothering the staff movies on AC app were awful food was awful damaged brand new luggage and said they didn't cover the damage awful awful awful"
Pros: "Free TV."
Cons: "Tiny seats. Guy behind me was loud and kept kicking/pushing my seat."
Cons: "Upon purchase of my airline tickets I was immediately shifted from Kayak to one of your support groups Airfare.com. On three separate occasions I contacted them on the phone and each different representative was either rude or aloof at best. This was my first and last time using Kayak services. Gabriela Bartlett"
Pros: "flight crew were professional, polite, well groomed and personable."
Cons: "plane was dirty"
Pros: "The crew members were very nice, hospitable and all of them have had professional approach to passengers, me included. I think they were doing their best"
Pros: "Decent movie selection. Didn't lose my bag."
Cons: "Flight was delayed 2.5 hours, no complimentary food on board - not even a cookie or nuts. The cart didn't come very often. Movie selection was alright but the sound was really bad and kept going on and off."
Pros: "nothing was overpowering good, just an average flight there & back"
Cons: "the entertainment system was terrible"
Pros: "Amazing route! Nothin like the island hopper! Great crew. Economy plus seating worth it on this route"
Cons: "In flight entertainment should be upgraded to on demand"
Pros: "Awesome and funny service."
Cons: "When boarding staff where very rude specially a old lady that was supposedly helping passengers was very rude"
Pros: "Excellent gate crew"
Cons: "Pretty uncomfortable seat"
Pros: "Organized crew"
Cons: "Travel delay was a bummer and landing was felt like a huge bounce and skid. Not sure if that was unavoidable due to weather or a hiccup so to speak."
Pros: "gate agent helped to get me on a flight at LAX just made it an extra 10 hours"
Cons: "not cancel my flight"
Pros: "Flight was on time and quick"
Cons: "Seat comfort was terrible, as if the seats were made for children."
Pros: "Boarding went smoothly.Discomport"
Cons: "Discomfort of small space"
Cons: "Delayed departure; cramped seat; minimal amenities"
Pros: "Quick boarding"
Cons: "Horrible uncomfortable plane"
Cons: "Would not give us hotel vouchet"
Pros: "Comfortable, no issues."
Pros: "Quick and easy to board."
Pros: "The fact that I didn't die."
Cons: "Seriously? We can't have at least a few channels for free? Or a least a few free movies to view? How can you expect someone to sit there for 6 hours and just stare out the window. We can't even get limited internet to text/email? $25 for a few hours of service? You guys are really running a scam for your passengers."
Pros: "The crew was Amazing!"
Cons: "It was hard to be on an international flight without any power options to charge or entertainment. It seems that a long flight out of the country should provide at least 1 amenity."
Pros: "I really can't complain about the flight. Great service and on time"
Cons: "The only unfortunate thing was there were no TVs which was a bummer"
Pros: "Caught all my flights on time everything went smooth."
Cons: "All good things"
Pros: "6 HOUR DELAY I THINK THAT SAYS IT ALL"
Pros: "The crew was very courteous."
Cons: "The flight was delayed for about an hour - The planes were backed up on the tarmac. It is aggravating to think that you have enough time to make a connection and then to be waiting around for such a long time to take off. Paying for movies."
Cons: "The Overnight flight I had was EXTREMELY uncomfortable. Too uncomfortable to even sleep at all. The seating is so tight, I could barely move my legs when the seat in front of me was reclined (and I am tiny!) I landed after my connecting flight was already boarded, causing an employee from the airline to announce my name over the intercom on the plane and tell the passengers to "clear a lane for me." I ran with my suitcase over my head, bumping into people and making it to my next gate...where I was told there was ABSOLUTELY NO ROOM for my carry on...which was also, very tiny. I specifically did not want to check my bag because I needed to immediately hop off the plane to make it to work on time. Another customer was VERY upset about having to check his bag and was pulled aside. I finally was told I needed to check my bag at the gate to get on. So i did. As I entered the plane, about half of it was COMPLETELY empty with PLENTY of room. I was floored. About 10 minutes later, the very angry man happily entered with his carry on and stored it easily in the overhead bin. My frustration was at a peak. But I said nothing. When I arrived to Newark, I rushed to baggage claim and guess what? After 30 minutes of waiting, my bag never showed up. I had to check in with information and finally found it. But this caused to me to be late for work. I have usually had a great experience with United. But this experience has changed my mind completely and am very upset."
Cons: "Flight cancelled and no alternative to deal with cancelled flight"
Pros: "The best time to fly a particular airline is right after they've been in the news with bad publicity. Every single personnel was attentive and cordial."
Cons: "It was a smaller plane and very full. The seats are packed so tightly together, you dare not sneeze."
Pros: "Everything was fine on the first leg."
Cons: "Delays, very long delays. Not a fault of anyone but United had delays."
Pros: "Very comfortable and the staff was great!"
Pros: "Flight attendant was fine"
Cons: "Was told upon checking in that they did not have s seat for me. United airlines informed me that third party websites do not guarantee seats. You must book directly on united. They over book the flight and several passengers were not allowed on the flight"
Pros: "fast smooth safe trip"
Cons: "They ran out of food, didn't get any snacks, which were pretzels, I would prefer peanuts like in the old days."
Cons: "HORRIBLE CUSTOMER SERVICE FROM UNITED AND THE THIRD PARTY CONSOLIDATOR. Awful. Awful. Awful."
Pros: "Flight was smooth and on board crew was nice and helpful. Flight attendant noticed I came on with a cane and offered to have a wheelchair ride available in the SF airport. Reminding me that it was a large airport. I declined, but she encouraged me to try it and I agreed. She was concerned and very helpful."
Cons: "The plane was a small plane and we had to disembark on the tarmac. There were two attendants with wheelchairs but they didn't have my name so I walked on. The flight attendant called to me and said to wait. One of the attendants came up with a wheelchair and said he would take me. Unfortunately, a steep ramp had to be used to get into the airport building. He asked another worker to help him and all the way up the ramp I had to listen to comments about "good thing they had eaten their Wheaties" and "they were getting a good workout." I know that I am not a small person, but these ongoing comments were rude and insulting. When we got into the gate the attendant told me that he didn't have my name on his list and had to call for permission to take me through the airport. I waited and he came back and said he couldn't take me, but if I could wait someone else could come for me. I had waited enough already and suffered their rude comments, so I said no thanks and walked slowly through the airport. This experience has left me with a bad feeling for the airline and its personnel. I believe their staff could use sensitivity training at the very least!"
Cons: "Had to wait at gate for a while before disembarking."
Pros: "On way from Boston to SF, Burbank,,and from Burbank to SF, everything, from service, plane comfortability, seating, was excellent. I was really impressed! But they dropped the ball,the last leg of journey."
Cons: "In SF, I paid wheelchair assistant, who left me at Gate 62, and I told him to come get me if gate changed. He never came back, even after hefty tip, and last minute I had to get to Gate 73, almost fainted, I have leukemia. Though I was able to,board first, the plane was older, smaller, and I was out in an E, middle, seat. Horrible experience."
Cons: "No notification that the flight was cancelled until I got to the airport. Not sure then why I share my phone number and email"
Cons: "Loud girls behind me talking."
Pros: "Super sweet flight crew and great entertainment."
Cons: "I didn't like the plane they still have the old planes and we have to pay for intrrnet , United needs to upgrade the planes"
Pros: "Crew was able to get most of those delayed onto the incomming flight which was also delayed."
Cons: "The fact that united has no spare planes in case of a delay. Not cool."
Cons: "Tiny seat"
Pros: "I waited for 4 hours on the second left of my flight. That was unpleasant but I appreciate Kayak sending continuous updates"
Cons: "read above"
Pros: "Loved the snack! The plane was small, so when we hit turbulence my bottom actually left the seat....SO glad I had my seat belt on, fun ride."
Cons: "It was a bit hard to get up the stairs, would like to know ahead of time if I have to go outside & climb ."
Cons: "Four hour equipment delay on departure One hour equipment delay in return I never want to fly connecting again but it was the only way to get from Newark to Burbank."
Pros: "Great stewards"
Cons: "Barely any ac on the connector flight"
Pros: "The flight attendant was super."
Cons: "Nothing really. I would like it if pilots would be more interactive. Tell passengers landmarks and cities/states they pass over. Seems no one does that."
Pros: "Getting to my destination"
Cons: "Almost 3 hours delay on the way there and the same on the way back. It's so unacceptable"
Pros: "Other than all my flights were delayed"
Cons: "Flights delayed"
Cons: "Plane Was delayed For 3 hours. Will never fly United. Alaska is way better"
Pros: "In Flight staff very nice"
Cons: "Delays delays"
Cons: "Flight was late Unacceptable"
Pros: "Good, easy"
Pros: "I liked the information provided by the pilot and the smooth ride and good landing."
Cons: "The stewardess just went through the motions. She walked down the aisle with water but never asked if you wanted any unfriendly demeanor"
Pros: "Nothing was good about this experience."
Cons: "I only booked this flight because it was 100$ cheaper than the alternative Alaska airlines flight. I will not ever be making that mistake again."
Airlines flying from Burbank to Dubai have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Burbank to Dubai
Masks required on board, masks provided on flights from Burbank to Dubai
Social distancing seating
Middle seats unavailable to book on flights from Burbank to Dubai
Testing for antibodies, testing for symptoms for flights from Burbank to Dubai
Waiving of change fees. Search flexible flights from Burbank to Dubai