Daily cleaning, installation of cabin HEPA filters on flights from Basel to Dubai
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 25m
Most visitors from Basel need to provide a negative COVID-19 test result and/or quarantine to enter Dubai.
Read more about travel restrictions for Dubai
Visitors from Basel are not required to quarantine after entering Dubai.
Visitors from Basel must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Dubai.
Current regulations for vaccinated travelers to Dubai: most visitors from Basel may enter Dubai but may still need to provide proof of negative COVID test.
Contact Tracing App for Abu Dhabi - ALHOSN UAE app
Contact Tracing App for Dubai - ALHOSN UAE app - Android
Contact Tracing App for Dubai - ALHOSN UAE app - iOS
Traveler Healt Declaration
Masks: Required in public spaces and public transportation.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Dubai.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Dubai is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Dubai with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Dubai up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was attentive"
Cons: "Person being me wouldn’t allow me To recline my chair and flight attendant didn’t do anyThing about it."
Cons: "nothing Everything was good"
Cons: "Everything is Good."
Pros: "The food was amazing and the crew was great from Chicago to Instanbul."
Cons: "Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English."
Pros: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Cons: "Hot, like super hot, in the aircraft. It was horrible."
Pros: "Nice plane , nice crew. Ok food , not as good as Sfo to Ist ."
Cons: "We left delayed as it seemed they were waiting for someone. Older 777 wich shows wear."
Cons: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Pros: "Every thing normal and in time"
Cons: "Food was everage"
Pros: "Entertainment was good."
Cons: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."
Cons: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."
Pros: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Cons: "The difficulty I encountered in discovering and finding my boarding gate in Boston."
Pros: "Food, entertainment"
Cons: "Terrible check-in (30min waiting), boarding was uncoordinated, and the cabin was probably 30 degrees!"
Pros: "Good service once on the plain,on the way back they were feeding us with pasta,no meat-horrible.. How ever poor communication before the flight with my service dog."
Pros: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"
Pros: "Comfortable seats. Food wasn't terrible."
Cons: "Unannounced delays. No staff at Gate counter until the very last minute (Munich Intl. Airport)."
Pros: "I really enjoyed the food and the entertainment. this was the best international flight I have taken so far."
Cons: "check in time was to long."
Pros: "Never got the chance to actually try it."
Cons: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Pros: "The check in at Budapest was very helpful."
Cons: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."
Pros: "I was very happy with food and service especially stewardess smiling my journey was San Fransisco to Istanbul."
Cons: "One of my luggage didn't come came 3 days later."
Pros: "Turkis air personnel all friendly and helpful . Food and beverages good."
Cons: "Leg room and seat spacing a little tough for 13 hour flight."
Pros: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Cons: "Check-in was very slow."
Pros: "Crew is super nice and helpful. Aircraft is pleasant"
Cons: "On the way from Istanbul to Tel Aviv ALL passangers were body searched :( Food is okay but the portions are tiny."
Pros: "Best Movies and easy to go everywhere. Food voucher was available in case you have flight later than 6 hours."
Pros: "Excellent customer service, crew always helpful and glad to please."
Cons: "Atatürk airport link too confusing and decreased my flight experience"
Pros: "All went well with security and boarding."
Cons: "Rough air and turbulence"
Pros: "Friendly crew. They even offered complimentary hot food on our 1 hour flight"
Pros: "Good food, very polite and attentive staff."
Cons: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Cons: "Delayed yet again"
Pros: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Cons: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"
Cons: "שום דבר"
Pros: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Cons: "TV screen very far from the seat and could only interact with it via the remote control."
Pros: "Nice staff"
Pros: "Food was good the flight was smooth even tho is was snowing and the crew were very nice and professional, wish i could give 10 stars, also best landing ive ever been on in an airplane."
Pros: "Crew was helpful"
Cons: "Not having extra legroom is one thing but not having enough space to fit ones leg reminded me of the slave ships where slaves were placed so tight that they did not have any moving space. I am not even a tall guy - just 5'10". It was bad especially when one travels internationally for 14 hours non-stop. There should be some federal regulation regarding this."
Cons: "Had to cancel due tp safety situation in Turkey (bombings, Dept of State warning). I had flight insurance but Kayak did not refund a dime."
Pros: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Cons: "Chaotic boarding procedures in Istanbul airport."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Getting off the plane, getting on the plane"
Cons: "The inhumane incarceration that was the overnight layover. I had no idea it would be so awful and regret having booked with Turkish Airlines"
Pros: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Cons: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."
Pros: "The food was amazing, and the seats were more comfortable than in other aircrafts."
Cons: "The boarding that took forever. We were standing for about an hour and the place wasn't even well ventilated for the amount of people were there"
Pros: "The food and crew service"
Cons: "The leg room is really limited in the economy cabin"
Pros: "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"
Cons: "3 hour late"
Pros: "Everithing was exelent, the best food, movies and nice crew"
Cons: "Our plane was not attached to the terminal and we have to go on the bus, we was with little kid amd 2 hand bags - wasn't pleasent"
Pros: "To get a real meal on a relatively short flight is especially nice."
Pros: "The planes were clean. Ground staff was nice. I am comparing my in flight experience with emirates and qatar which may be unfair for Turkish. The flight was better than flying one of our domestic carriers like delta or united but not up to mark with emirates or qatar."
Cons: "The over all seat pitch was low and seemed very cramped for a long journey. Food was hit or miss. On two different legs of flight we had a good service from Ist to was but below average service from Bon to ist. Connection in ist airport was scary - too many flights arriving at one time, people lining up outside the airport mad literally pushing their way to get in. In today's tunultous time this seemed extremely unsafe as far as airport safety. I would not travel Turkish till they extend/ update ist airport which is supposed to happen in 2 years."
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"
Pros: "No delay and nice staff"
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"
Pros: "I love the food"
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Cons: "No reading light in my seat..."
Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Pros: "Good flight, very attentive crew."
Cons: "Flight was cancelled."
Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Pros: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Cons: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Pros: "Good service onboard, good food. On time."
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Pros: "Good information and helpfil boarding."
Cons: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Cons: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pros: "The staff and crew"
Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."
Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Pros: "Friendliest economy class service I've ever encountered."
Pros: "Service was good"
Pros: "Flight was quick, professional, friendly."
Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Pros: "Everything's just fine"
Pros: "Tooth paste and brush that airline gives out is amazing. Food is delicious"
Cons: "Old A330, entertainment system is very tired of this world"
Pros: "The crew was very friendly. Flight was on time, luggage were given on time as well. Well organized flugjt and nice crew!"
Pros: "Clean plane"
Cons: "To have entertainment. Choice in food."
Pros: "Food is good"
Cons: "Wifi is $45 for a 300 MBytes, what a waste! Too strict rules for a luggage lead to delays in checking in the bags, so they need to deliver the late luggage by themselves."
Pros: "Decent movie options I gues?"
Cons: "Pretty much everything else. Old and uncomfortable looking plane, bad air conditioning, unhelpful staff"
Pros: "The plane and crew was very good"
Pros: "Excellent service from crew"
Pros: "Good airline and good service"
Pros: "Boarding was smooth"
Cons: "I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either"
Cons: "Спиртное больше не подают - это большой минус . Так хочется сесть в самолёт , расслабиться , выпить бокал вина , так его даже и в продаже не было!! Стюардессы были не очень приветливые в этот раз . На вопрос ( а его задавали многие как я слышала) последовало -не знаю , нам не докладывают - ( сказано было грубовато). Ну а то что в Москве надо было получать багаж -крайне неудобно , если это не отменят, то думаю что буду летать из США в Минск через Европу."
Cons: "Вылет Вашего рейса SU1835 14.10.2018 перенесен на 11:30, звоните +74952235555. Your flight SU1835 10.14.2018 is carried over to 11:30AM, call +74952235555 It’s about 6 hours. My next flight transfer has been lost..."
Pros: "Entertainment,seats and overall experience"
Cons: "Food was terrible"
Pros: "Service , food , comfort , flight arrived on time , wide selection of movies"
Cons: "Everything great"
Pros: "Staff was very nice."
Cons: "Boarding at the gate was very good, but check-in at the counter was extremely slow - we almost missed the flight."
Cons: "No entertainment. Long queues for boarding. no food option for vegetarians."
Cons: "Strange deboarding: walking down gangway to a bus then to the end of the terminal by bus. Then walking through check again."
Pros: "Good flight. No trouble anywhere, very professional."
Cons: "Wine on the menu, but no wine on the flight coz Dubai is dry. SERIOUSLY???"
Pros: "Was excellent"
Pros: "Food Service"
Cons: "English is a second language..."
Cons: "Everything went smoothly"
Cons: "Luggage was lost!"
Pros: "Food service"
Pros: "Nice flight"
Cons: "Staff fly and smooth"
Pros: "Everything was very good . Crew was for polite . Food menu was unbelievable . From wine to icecream."
Cons: "Was happy Pretty much with everything."
Pros: "Good flight, departing Moscow wasn't so bad even with the wintry conditions (JFK on the other hand...) Flight staff was friendly and well dressed, video worked, needs were met. Wasn't cold on the flight though I did sit by the window seat so the temperature was adjusted accordingly :) Overall, very pleased with Aeroflot. Would I do it again? Already have a trip booked in two months!"
Cons: "Two go-rounds due to wind sheer in the airport environment."
Cons: "Lost my luggage."
Pros: "The staff was very friendly and worked hard to make people comfortable. It Airbus was clean and in good condition. Unfortunately the seats do not lie flat. Entertainment was limited. The television programs available you’re almost all in Russian. And there were no subtitles. There are also interesting that Russian movies but again no subtitles."
Cons: "Aeroflot uses the Korean airline lounge at JFK. The choice of food and facilities is limited. The boarding was difficult. And the food was not to the best level. Dinner was fine, both the morning breakfast was just strange. I saw many people sending back the breakfast."
Pros: "Normally take the same flight path once every few years. Always look forward to the excellent food and pleasantness of the flight crew."
Cons: "Flight attendants weren't friendly and couldn't speak English."
Pros: "Good airplane. Good crew (but we didn't hear first pilot). Good meal."
Cons: "Very poor boarding - very-very-...-very long line for passport control in VCE (but it's a problem of airport)."
Pros: "Everything was fine."
Pros: "Great, Friendly Staff. The in-flight movie/TV options were great. Very comfortable, quick, and efficient"
Cons: "No vegan meal option. The in-flight entertainment computer was slow, wouldn't charge my phone through USB, and the headphones were broken."
Pros: "Liked the food and on board service. Modern fleet and modern features"
Cons: "2 hour delay. Moscow terminal too small for numbers of passengers in transit. Boarding process chaotic"
Pros: "Good entertainment system."
Cons: "Never saw any alcohol on flight except wine with dinner. Did I miss something? Also - boarding bus to take passengers to second leg of trip to Warsaw was an ordeal. We stood 20-30 minutes before the 10-15 bus trip on a bumpy road to the plane. Thought I was headed to the gulag!"
Cons: "No wifi no tv!!!!!! What kind of airlines is that?????????????"
Pros: "Мне понравилось все- и обслуживание, и взлет-посадка, и даже выбор аудиокниг и фильмов. Спасибо большое!"
Pros: "Excellent service, friendly staff, very good meals"
Pros: "the seat space, the aircraft."
Cons: "the often messages on the speaker"
Pros: "The plane was comfortable, food ok, service good"
Cons: "Still water finiShed few hours before landing"
Pros: "There was a bottle that leaked in the overhead compartments. I was dripped on during take off. They cleaned up the mess, but I still had to smell like alcohol for the rest of the flight. It was unfortunate, but everyone was pleasant."
Pros: "Entertainment and food"
Cons: "I checked in early among the first ten and they still left my luggage behind. I still don't have my bag. It arrives from Russia at 145 am tonight and I fly out to Orlando at 250 am. why wasn't my bag on my page?. I hope I get it. Out of the four flights I took, all but one were extremely late with no explanation as to why. I missed one connection and had to stay in airport hotel in Moscow. They gave me food and took care of the hotel, but when I kept asking about my connecting flight out of Moscow, no one would give me a straight answer. There's a definite language barrier and culture barrier. Customer service is curt and brash at best. When I asked about getting my delta skymiles Again in Moscow, the guy at the counter was annoyed with me, but eventually looked it up."
Pros: "basic flight poor hard condition"
Cons: "flight was in time"
Pros: "Aeroflot has a new fleet of Boeing 737-800, which I used on my flight from Belgrade to Moscow and back."
Cons: "Well, unfortunately, the service is still very moderate, to say the least. They speak poorely any non-Russian language (say, English). During both flights, I ordered juice and coffee, and they either didn`t understand me, or were just unkind enough to give me only one of those (although during my return flight, they said that they couldn`t boil the water due to turbulence). Their seats arrangement is uncomfortable, especially for tall persons (as me)."
Pros: "Plane was clean, seats were comfortable, provided two meals, lots of beverages, movie choices"
Cons: "Unable to communicate with staff prior to boarding due to language barriers, VERY unorganized boarding"
Pros: "nice staff"
Cons: "i didn't got the sit i booked. no kosher food. they didn't sent my buggudge."
Pros: "The seats were good"
Cons: "No entertainment"
Pros: "Nice crew"
Cons: "Not loose my luggage:)"
Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Cons: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Cons: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Pros: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."
Pros: "Average crew. Average seat."
Cons: "They could have controlled screening babies better. They just let them scream....."
Pros: "Crew and food were great."
Cons: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Pros: "Air France personnel is always really helpful"
Cons: "Food and comfort in short haul are not the best - but the flight is short..."
Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Pros: "Intranet wifi meant I could watch entertainment on my iPad"
Cons: "Seats are very uncomfortable"
Pros: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Cons: "The fligh Washington delay more than a hour"
Cons: "Arrived 5 hours late"
Pros: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Cons: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Pros: "Cheap ticket"
Cons: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."
Pros: "Timely and smooth teansit."
Cons: "Food has a way to go to be appetising."
Pros: "The cabin crew was super patient and accommodating of the passengers."
Cons: "Cramped quarters"
Cons: "My luggage was lost in Paris. Now I need to wait still."
Pros: "25 min ahead schedule!!!"
Cons: "Cabin space, too narrow rows."
Pros: "Food was good. Crew nice and professional."
Cons: "Landing was not so smooth."
Cons: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"
Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Pros: "Arriving safely."
Cons: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."
Pros: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."
Pros: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Cons: "Only 1 bathroom (toilet) for all of first class"
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Cons: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"
Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"
Pros: "All crew I interacted with was great, friendly, and helpful."
Cons: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."
Pros: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Pros: "Great food, pleasant crew."
Cons: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."
Pros: "The food was good"
Cons: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Pros: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Cons: "delayed flight, hot overall plane, personal TV malfunctioned a lot"
Pros: "It was as expected."
Cons: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Pros: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Cons: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."
Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."
Pros: "All female crew in the cockpit - awesome."
Cons: "Non reclining seats"
Pros: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Cons: "Airplane food is airplane food I guess."
Pros: "Crew was very nice and helpful"
Cons: "Old airplane with very low amenities. Plane still had ashtrays"
Pros: "I liked their seats, I had enough space to get comfortable flying internationally for 14 hours."
Cons: "Just wish they served water a couple times more, because when you're in the plane for the whole day, 2-3 little cups isn't enough."
Pros: "I have been Flying Blue platinum for six years in a row. I often wondered why I never got a complimentary upgrade... Well, I can no longer complain: I was very kindly invited to move across that curtain. Of course, in short haul (2-hours+) A321 flights, all seats are created equal, business or main cabin... But the attention was there, excellent service, and gourmet food too. The whole experience was great. I'll go on flying Air France with fewer regrets."
Pros: "should let first board passenger in rear rows and not everybody together."
Pros: "Air France seems to have improved since the last time I flew."
Cons: "At able to select seats prior to check in."
Pros: "That the flight wasn't affected due to the air crew strike."
Cons: "Food was cold and inedible for a vegetarian. My special request for vegetarian food was not met. We were not alerted on this or else we would have brought food on board. The time taken to clear custom was too long, we didn't have enough time to claim VAT and had to rush to board the plane despite being at the airport 3 hours before flight."
Pros: "Really friendly service, both on the ground and in the air"
Cons: "Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys"
Pros: "The crews are friendly and smiling. Seat are comfortable"
Cons: "If they allow the family with young children to board first will be excellent"
Pros: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Cons: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."
Pros: "Crew was good, cheap price"
Cons: "Rough landing, and very poor luggage service upon arrival"
Cons: "i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets"
Pros: "One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems."
Cons: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."
Pros: "Easy; fair prices; budget rates"
Cons: "no entertainment (N/A)"
Cons: "No tv screens. Have to lay for food. Seats dont recline"
Cons: "Very bad"
Cons: "I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest."
Pros: "The flight was on time."
Cons: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."
Cons: "One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus."
Pros: "Cheap price"
Cons: "Uncomfortable seats. Race car type no recline, no food included, overnight flight yet lights on board remained fully illuminated."
Cons: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."
Pros: "Everything was smooth from boarding to landing."
Cons: "Food is not for free"
Pros: "Bording was fast and the plane took off on time."
Cons: "Unexpected Flight Cancelation; zero assistance replacement, alternative flights, overcharging baggage, no refunds despite flight cancellation, disappearing of Pegasus staff instead of assistance, no assistance when calling headquarters, stranded for days w no help on site nor by phone, deferring to third party vendor"
Pros: "The price"
Cons: "The mass"
Pros: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Cons: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Cons: "Poor airline"
Pros: "Not worse than any other low cost airline. Check-in went smooth, planes are new and cabin personal was friendly."
Cons: "Boarding was delayed due to late arrival"
Pros: "like mentioned above"
Cons: "nothing really"
Cons: "Flight got delayed Grumpy crow Seats not comfortable"
Pros: "Everything was on time, crew was nice, a lot of empty seats"
Cons: "Noisy children..."
Cons: "A lot of peoblems with this airlines. I will not use it again."
Cons: "Old plane"
Pros: "The aircraft chair are comfortable"
Cons: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"
Pros: "The crew at the airport was incompetant. The service was appalling. I had to wait for over 30 minutes for bag drop off . I was very dissapointed. Also boarding was quite late and pushy"
Pros: "Good price, times of flights worked for what I wanted"
Cons: "Transfer between flights was on a short timescale and I received several warnings from pegasus about delays at the airport, because of this I purchased a fast track via their site. This was a total waste of money as there was only one Peterson dealing with fast track and long queues, this meant that ordinary queue was dealt with faster."
Cons: "This experience was absolutely horrible for my wife and myself both. We understood that being among the more "budget friendly" airlines, we would have to sacrifice some comfort. But this airline is beyond atrocious to say the least. There is no terminal exit, but rather we had to walk down steps from the plane, walk in the rain to a stand-up bus, and ride it to the airport. How on earth are you supposed to make close connecting flights with those conditions? We barely made it only because they let us skip the line for security. Save yourself the misery; dig deeper in your pocket for a better airline."
Cons: "My tent poles, which were attached to my bag were lost. I am hiking in Switzerland and have no tent now!!!"
Pros: "It is fine. It gets you from point A to point B."
Cons: "It's almost outrageous that they don't give you water."
Pros: "Roomy, comfortable seating. Clean and modern."
Cons: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."
Cons: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."
Cons: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"
Pros: "plane was clean and staff was good"
Cons: "the plane was late due to changing of a tire on the plane while we were on board, then having to wait for another departure slot"
Pros: "Was first to check-in and received exit-row seat with its extra leg-room."
Cons: "Exit row seats do not recline .. so could not lie-back on this overnight flight."
Cons: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Cons: "Check in took 1.5h, that is why me and my wife werent seating next to each other, and also we almost missed our flight."
Cons: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."
Pros: "The crew rushed us to the next Pegasus flight (Istanbul to Beirut) so that we made it on time."
Cons: "The flight departed nearly an hour late after idling on the tarmac. All food is for purchase. There is no in-flight entertainment."
Cons: "The flight was canceled only after checking in and going through immigration. I am stuck in limbo due to visa expired and can not go back into Dubai. Had to remain inside departure terminal by gate for 18 hours. Ended up rebooking flight with another airline and delaying my arrival into Turkey by two days."
Pros: "I was lucky enough to have the seat next to me free, so I was comfortable during the flight itself"
Cons: "The ground service was really bad and even insulting. I was a little overweight and the girl at the counter was very rude, and eventually made me through away snacks I was keeping for the flight. Also, the weight limit is ridiculous if you're travelling for more than a weekend (I went on a 3 weeks trip with camping). On the flight itself there's nothing provided, even when I asked for water they charged me for it (no option for just a glass of water)."
Pros: "Crew was attentive"
Cons: "Luggage was not put on plane, it arrived 8 hours later."
Cons: "Flight was delayed over an hour sitting on plane. Flight attendants were rude."
Airlines flying from Basel to Dubai have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Basel to Dubai
Masks required on board, masks provided on flights from Basel to Dubai
Social distancing seating
Middle seats unavailable to book on flights from Basel to Dubai
Testing for antibodies, testing for symptoms for flights from Basel to Dubai
Waiving of change fees. Search flexible flights from Basel to Dubai