Find Cheap Flights from Amman Queen Alia International to Dubai International (AMM - DXB)

Pros: Nothing

Cons: Dear, Team Emirates Airlines Good afternoon, I would like to share my horrible Customer Experience that happened to me in my whole life experiences with airline services. On Sunday March the 13th my wife Dyma Gharaibeh and my daughter Retal Aly were travelling to Jordan on ur airways for the 1st time from 15 year's to try such service and to face this experience. I've been always dealing with Lufthansa airlines throughout my entire life and heard that emirates airlines serves passengers good service and hospitality so i said to myself why not trying them to my wife and daughter this time and see there service and what they can offer. But as shown to me 1st and last time to even mention on my mind to travel on this kind of terifying service ever. They had a delay in the dubai airport for an hour they changed flights so that they won't be late, but by the time they changed the flights so quickly to go to the other plan to go to Jordan the luggage of my wife and daughter were on the other plan that came from Dallas, Texas. The horrible mistake that was made is that luggages EK 021286 & EK 021287 & EK 021288 & EK 021289 was still in the plan that was coming from dallas and no one even checked that my wife Dyma Gharaibeh and Retal Aly was the only two passengers on the flight that were going to Jordan. Which i call in very loud voice unprofessional by all means for a huge airways like Emirates that represents the whole UAE. They arrived to Jordan with no bags at all and they stayedfor whole two days with out clothes plus the stress they were in for having that offal feeling that they lost there bags . The big huge complain from me today is that my wifes brother wedding was yesterday the day they received the bags at night which they received the bags after the wedding was over. .. They missed the wedding dress in the bag for both of them tell me the feeling of you as a huge company that should be aware of every single problem that could happen to the customers that deals with you. You made that day from being an amazing day full of fun and joy for them to get dressed and going to the wedding of her brother and be like everyone in the wedding to not going to the wedding because they didn't have enough time in a day to get another dresses for both of them. This nightmare was not taken into consideration the office in Jordan didn't answer at all for several times i tried to reach them and couldn't because of there lake of professionalism. Even after the bags arrived no body even sent an email or tried to check on the case or even if we r satisfied or not. Very very very poor service. Hell of a NIGHTMARE..... Seriously one word shame on you as a huge big company like you to have us have this disgusting experience with you guys Seriously, there is not enough words to express the anger i have inside of me from Emirates Airlines and showed share this disgusting customer experience everywhere. . I think this will be my last time in my entire life

Pros: Nothing.

Cons: I didn't like the way they were talking to me about the strict rules on luggage weight limit. They asked to pay 30 dollars for one extra kg and even on the carry on bags. The staff who seemed to be a manager in Korea was telling me to leave behind everything as they are only allowing me total of 7kgs to carry on which includes my laptop (3kg already) and a small handbag! They are literally asking you to just carry your laptop, magazine and a toothbrush! Never seen this strict and stinge rules before. And they didn't even check my carry on weight when boarding after...after giving up my gifts to friends which were not worth paying extra 30 dollars! According to their seat allocation people who sat next to me seemed to be a double or triple size of me (No offence to these passengers) and I could not eat my meal properly because I had no room to move my arm. I asked politely to a crew to change my seat but they said it is full and gave me a cup of orange juice! How nice! I will discourage people to spend extra money on Emirates because you might not get the premium service you pay for!!

Pros: The only good thing was the entertainment

Cons: Everything

Pros: A good time to board

Cons: No offer of free water to drink on a 3.5 hour flight!! Staff didn’t smile at all.

Pros: Very friendly crew

Cons: Leg space is very tight No entertainment whatsoever as its a very old plane. I ordered a seafood special meal and it was burned.

Pros: Aircraft was new and comfortable.

Cons: Boarding was a mess. They had delays but there was inadequate communication on what was wrong.

Pros: the plane seemed new and clean. The food was okay.

Cons: This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours

Pros: Everything

Cons: Not really

Pros: Coffe

Cons: The men from the crew was not friendly at all

Pros: Nothing

Cons: Boarding, crew, seating, bus gate

Pros: Nothing its was fast and no entertainment in board

Cons: Small seat

Cons: .

Cons: The boarding was late. Then the captain said that take off time is delayed for 20 Minutes. Last, upon arrival, luggage for all passengers was at least 40 min late. So, all in all, it was a bad experience.

Pros: The flight was boarded and departed on time as always

Cons: The plane is really not clean as it should be from within, meal is only a sandwich

Pros: Boarding & departure were fast when the plane came

Cons: Flight delay for almost 3 hours

Pros: more decent food

Cons: seats are not comfortable considering the length of the flight

Pros: Food was good

Cons: After 6 hrs of serving us the first meal they served us, literally, a chicken FLAVORED piece of toast, they called it a sandwich, with a cup of tea. Then we had to wait another 6 hrs before we were served a meal. Never EVER had an experience like that before.

Cons: The flight also was postponed several times (3 times)

Pros: flight was normal.

Cons: luggage lost! what should I do?

Pros: Nothing its was fast and no entertainment in board

Cons: Small seat

Pros: Food was pretty good

Cons: The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me

Pros: Nothing

Cons: Boarding, crew, seating, bus gate

Cons: .

Pros: more decent food

Cons: seats are not comfortable considering the length of the flight

Pros: The flight was boarded and departed on time as always

Cons: The plane is really not clean as it should be from within, meal is only a sandwich

Cons: The boarding was late. Then the captain said that take off time is delayed for 20 Minutes. Last, upon arrival, luggage for all passengers was at least 40 min late. So, all in all, it was a bad experience.

Pros: Boarding & departure were fast when the plane came

Cons: Flight delay for almost 3 hours

Pros: Ok

Cons: Ok

Pros: Entertainment

Cons: Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul

Pros: Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing.

Cons: No inflight entertainment or, if there is, there are no headsets.

Cons: No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers

Pros: Crew

Cons: Our baggage left in Jeddah , flight delayed 3 hours because of uncertain reason for us

Cons: After 6 hrs of serving us the first meal they served us, literally, a chicken FLAVORED piece of toast, they called it a sandwich, with a cup of tea. Then we had to wait another 6 hrs before we were served a meal. Never EVER had an experience like that before.

Cons: The flight was postponed several times. and service at the plane was poor. It was a 12 hours flight and we was supposed to have one meal and a snack! Thank god I had some extra food for my kid.

Pros: Boarding and entertainment

Cons: Comfort My Saudi airline seat did not work I couldn't tilt it nor listen to the movies since it was torn off as well

Pros: Coffe

Cons: The men from the crew was not friendly at all

Pros: Crew

Cons: Bahrain airport

Pros: Nothing its was fast and no entertainment in board

Cons: Small seat

Pros: Crew were very friendly, aircraft were very comfortable compared to other economic airway companies

Cons: Bahrain airport,

Pros: Ok

Cons: Ok

Pros: Cheap airfares, direct flights

Cons: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.

Pros: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Cons: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Cons: No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers

Pros: LOVED the WiFi on board. Awesome.

Cons: No booze? Wish i would have known that before booking. Probably wouldn’t have chosen this airline. I love having a glass of wine on international flights. It helps me relax. The fact it was 15 hours of dryness, put a damper on the flight. Also, there was a prayer to “allah” that came on the info system, and the plane was chanting. Very uncomfortable. Probably will not fly this airline again.

Cons: The flight was postponed several times. and service at the plane was poor. It was a 12 hours flight and we was supposed to have one meal and a snack! Thank god I had some extra food for my kid.

Cons: The flight also was postponed several times (3 times)

Pros: Crew

Pros: The best thing for fly dubai in kuwait is t have a standalone terminal.

Cons: Late flight!

Pros: Helpfulness of checkin staff, as I was running late due to a traffic accident.

Pros: All the notifications

Cons: Your notifications

Pros: was good

Cons: the person for checking and giving the boarding passes logged me with my passport while i was supposed to be checked in with my Emirates ID, and that caused a conflict in kuwait airport

Pros: Nothing its was fast and no entertainment in board

Cons: Small seat

Pros: New Dreamliner. Business Class very comfortable. Onboard chef very attentive.

Cons: IFE very limited, so take a good book!

Pros: Meal options and snacks, good crew staff. And relatively comfortable seating. The plane waited for us because of the earlier delayed flight, though we prefer to have been given the option to stay the night and catch the next morning flight.

Cons: The flight got delayed from Alexandria and the staff at Manama airport directed us to a counter to get our onward boarding passes but another senior member of staff asked us "what are you doing here" and asked us to go straight to the gate, then when we arrived at Abu Dhabi the baggage did not arrive with us and we had to go back to the airport later to pick them up.

Cons: .