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good location. hotel staff were not friendly. coffee at breakfest was bad. It is absolutely overpriced (212 Euro per night without breakfest).
Good staff Internet not working
I really liked the location and the comfort of the room. Everything was quite pleasant. Our shower was leaking and we had to mop the tiled floor, so that it wouldnt run down the next floor.
A relatively small hotel,but very central for shopping and sightseeing.Good underground car park.
wonderful shower mirror didnt steam up. very comfortable bed & room good breakfast the entrance looked dull & didnt create a very good impression
Location, design Shower door should avoid water to go to the bathroom floor
It is a design hotel: nice bathroom, wide screen tv, decoration attractive. Hotel is in the middle of the centre. Breakfast had a lot of choices. Shower temperature kept changing: from very cold to almost boiling hot: dangerous!
We have stayed at the Silken Zentro many times and always enjoy it. The hotel is very central and within walking distance to everything. The rooms are modern and comfortable and the staff very accommodating. We also like it because they have parking beneath so checking in and out is easy. It is a very modern hotel built on top of the ancient ruins that exist all over Zaragoza and that are on display through glass in this hotel.
The location is very central No English TV channels, no spa facilities
Close to everything fun Terrible wifi
The room itself was perfect - it was the last leg of our "minimoon" and after lots of typical Spanish hotels this hotel gave us a good rest: the bed was huge and comfortable; wifi actually worked; it was very spacious and modern and the shower was strong - the jacuzzi bath was a nice touch too (we stayed in Avanza - one of the superior doubles/suites for eur99).
Comfortable room, well equipped close to sights and shops
good location room was not clean, double bedroom booked with king size bed but not available, the bar is not cosy.
The room overlooked the air conditioning shaft and there was a constant noise. All in all the hotel is not bad, but it is not what we expected from a 4 star hotel.
Central location, good breakfast buffet Cost of parking
Excellent location. Good parking. No real negatives.
location very close to airport Girona rooms not too large; too hot and aircon did not work properly
The Central Nature of the hotel, parking and superb staff It is undoubtedly noisy, particularly so in the front rooms
Comfy bed. Excellent location within walking distance of main sights . We had a meal in the restaurant which was good value. Parking - choose this instead of sister next door for ease of parking in garage.
Everything was absolutely wonderful!!!! I will highly recomend this hotel to anyone who wants to have a really pleasant stay at Zaragoza. Perfect location, spacious room, clean and a very friendly and helpful staff! Garage was very convenient too. Just perfect!!!!
The hotel is in a good central position for the historic sites - recommend the Zaragoza card Prefer to have breakfast included in the price. Would like to have seen a more Arogonese dinner menu and more Arogonese wines on the standard menu - Sunday was the Arogonese evening.
The staff were very friendly and helpful and the breakfast was tasty and offered a lot of choice. It is located near pretty much everything you would want to visit in Zaragoza and the area it is in is very pleasant and we felt very safe. We really enjoyed our stay and if we go back we will definitely be staying here again!
Excellent value and service. What I would have expected from a much more expensive hotel, but without any pretentions. Perfect location to explore city, shop and eat out.
It is a clean, quite comfortable hotel with quite spacious rooms on the edge of the historic centre of the city. For the purpose of visiting this central area it seems to be well priced. The dining and bar facilities were closed. The parking is in a very restricted space and access to individual cars is so limited that damage to paintwork from the doors of adjoining vehicles seems very likely.
Clean and very quiet.
The room was good and the beds were extremely comfortable. Above all the staff were exceptional. Getting to the Hotel was a nightmare and took us over an hour from the autovia. We kept finding the sign and then it just disappeared.
The perfect base for our stay in Zaragoza
Noisy room. No sight. It's just a room, clean anyway.
The central location of the hotel
-Position, quite central. In the bathroom they have anything, toothbrush and shaving razors. Friendly staff. Breakfast not included but cheap at 8 euros. -The room was difficult to open because of defective key. The air conditioning was incontrollable. I payed 128 euros / night, really really expensive for what it was. Because of this price I will never ever stay at this hotel again even if they reduce the price.
The central position gives good access to all the main attractions. Car park only takes small cars.
I was in an annexe of the hotel, just around the corner from the main building. As such, it was very quiet and private. The staff were extremely helpful and welcoming. Also, the location of this hotel is second to none, very close to the Plaza del Pilar. I don't think there were any negative points at all.
The staff were all lovely and very helpful. Location was excellent. Good comfortable bed. Parking close by and secure. Our room was rather small and the bath was tiny. We would still stay in the hotel again though.
the kindness of the staff
The location of the hotel was great, parking was provided at a reasonable cost and the staff were friendly. N/A
Very friendly staff. Nice buffet breakfast. There's wifi in every room (just ask for the password). Right in the center of Zaragoza.
Friendly and helpful staff. Good location. Badly needs renovation. Looks rundown.
Good double glazed windows so very quiet although looked onto sreet. Close to tourist spots and good places to eat.
We liked it. The hotel's in the corner of the huge and busy Plaza del Pilar, so it's central to the sights and cafes and restaurants. We had no problem with traffic and street noise.
Central position for visiting many interesting places and restaurants. This was second time we stayed there. Last time on the third floor this time first floor and noisier. The room was less pleasant and the bathroom not very comfortable. We probably would look for a different hotel in Zaragossa next time.
The location Needs urgent maintenance. Paint peeling from the wall in the bathroom,the window did not shut properly in the room, so noise from airpumping system entered freely from the courtyard. Based on previous reviews, I booked an internal room far from the lift, but the lack of proper double glazing kept the problem of noise an issue. The overall feeling was of a 2 star hotel in need of TLC.
very centrally located a little on the shabby side
Polite staff Room was a bit basic
The confort of the room and the location of the hotel.
The hotel is centrally located. The restaurant is good value. The people at the front desk are very nice. There is no internet service in the hotel. You have to hook up your own computer with the phone and dial-up.
Central position near shops and restaurants river etc.
Staff were pleasant, reasonable and made an effort to express themselves transparently.
No coffee making facilities. Bathroom very small.
Lo mejor es la situación en la que se encuentra el hotel, enfrente de la catedral y con vistas a la básilica de nuestra señora del Pilar. Esta algo antiguo