Pros (+) Staff were amazing and helpful. Hotel was in a great location and was very clean. We very much enjoyed our stay at the Palace Hotel
4 stars
Palace Hotel Zagreb
Provider
Provider for Palace Hotel Zagreb
Provider for Palace Hotel Zagreb
Provider for Palace Hotel Zagreb
Overview
This 4 star hotel is located in the city centre of Zagreb and was established in 1891. It is close to the Ban Jelacic Square and the nearest station is Glavni kolodvor. The Hotel has a restaurant, a bar and a fitness centre/gym. All 123 rooms are equipped with minibar, hairdryer, safe, trouser press, ironing set and air conditioning.
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Amenities at Palace Hotel Zagreb
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
- Laundry service
Services and conveniences
- Room service
- Express check-out
- Currency exchange on-site
- Meeting/Banquet facilities
- 24-hour front desk
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Lift
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Bar/Lounge
Basics
- Free Wi-Fi
- Air-conditioned
Things to do
- Gift shop
General
- Storage available
Family friendly
- Babysitting or child care
Fitness
- Fitness centre
Reviews of Palace Hotel Zagreb
8.7
Very good
3268 verified ratings
Wonderful
1831
Very good
656
Good
504
Okay
129
Fair
105
Mediocre
26
Poor
17
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location, cleanliness, and breakfast offerings. The staff is noted for their helpfulness and the overall value for money is good. However, some guests experienced issues with the bathrooms, such as small showers and maintenance problems, which detracted from their overall satisfaction.AI-generated from customer reviews
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Score by provider
8.8 out of 10
278 reviews
9.6 out of 10
4 reviews
All reviews
Pros (+) Warm, helpful staff. Lovely lobby area, central location with easy walk to Old Town area along a shady promenade. Very good condition, with excellent breakfast and good value. We would stay here again.
Cons (-) Fairly small room, as found in most European cities.
Pros (+) Great value for the money. Staff was very friendly and helpful and provided an incredible dinner recommendation. Room was very clean and comfortable.
Cons (-) The mattress wasn't as nice and comfortable as we expected, especially relative to the rest of the experience.
Pros (+) Excellent location - we could walk or take the tram to everything. Our room was comfortable, clean and well serviced (requested extra pillows and refills for the mini bar). Loved the indirect lighting in bedroom and bathroom too.
Cons (-) I'm not sure that the hotel can accommodate wheelchair accessibility - there were a lot of stairs. Otherwise no complaints!
Location
Trg J.J. Strossmayera 10, Zagreb 10000
What's nearby
- Modern Gallery70 m
- Nikola Subic Zrinski Square190 m
- Zagreb City Centre300 m
- Zagreb Synagogue359 m
- Ban Jelacic Square0.5 km
- Croatian National Theatre0.6 km
- Marsala Tita Square0.6 km
- University of Zagreb0.6 km
- Zagreb Cathedral0.7 km
- Museum of Broken Relationships0.8 km
- Croatian Museum of Naïve Art0.9 km
- Parliament of Croatia0.9 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Palace Hotel Zagreb
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Palace Hotel Zagreb
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See most recommended stays in ZagrebGood to know
Value for money | 9.0 |
|---|---|
Distance to city centre | 0.5 km |
Nearest airport | Zagreb Franjo Tuđman |
Distance to airport | 10.3 km |