Overview

Hilton York

1 Tower Street, York, Y01 9WD, United Kingdom
+44 190 464 8111

AED 412+

Overall guest ratings

8.0/10 Good
Based on 3,301 reviews

Review highlights

  • 9.0
  • 8.7
  • 4.4
  • 4.3

Good to know

  • Friendly service

Nearby

    show all

    About

    Explore everything that historic York has to offer from the Hilton York Hotel. Conveniently located inside the city walls and opposite Clifford’s Tower, this York hotel is within walking distance of some of the town’s most popular tourist attractions and the business district. Consider traveling on public transport; the York train station is only minutes away. Your contemporary room at this York hotel has everything you need to help you feel at home. Relax on the comfortable bed as you watch on-demand movies. Step up to one of the hotel’s Executive Rooms or Suites for special extra touches and more space. Work from the comfort of your room thanks to the large desk and high-speed internet access or use the hotel’s 24-hour business center With a choice of two fully serviced bars and restaurants, there is something on offer at the Hilton York hotel to satisfy all tastes. Savor options ranging from elegant, locally sourced cuisine to exciting Tex-Mex combinations. The restaurants serve breakfast, lunch and dinner Host a business meeting in York in the eight flexible function rooms at the Hilton York hotel. Invite up to 180 guests for a small conference or make use of the conservatory area for a Student Ball or private function

    Less More
    Hilton

    Amenities

    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 3,301 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      8.8 "88% said the concierge service was amazing."
      7.9 "Management was excellent, said 79%."
    • 8.5 "Breakfast is good."
    • 6.5 "Food is average."
      5.0 "50% thought the dining experience was appropriate."
      6.2 "Desserts were ok, said 62%."
      5.3 "53% thought the vegetable dishes were ok."
      6.1 "61% thought the snacks were adequate."
    • 5.4 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.4 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.1 "69% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      0.7 "93% criticized the small bathroom."
      1.6 "For 84%, the rooms looked old."
      3.7 "Air conditioning was criticized by 63%."
      1.6 "84% said the bathroom was dirty."
      1.9 "81% found problems with the furniture."
      2.2 "78% thought the tv was sub-standard."
      4.9 "51% were disappointed with the minibar."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.4 "86% didn't like the architecture."
      1.3 "87% thought the facilities needed updating."
      4.7 "For 53%, the lobby entrance was sub-standard."
      1.0 "90% complained about the elevator."
    • 4.1 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    • 4.0 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    8.0 Good
    Based on 2,343 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Breakfast is good."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.1 "Food is average."
      6.3 "Desserts were ok, said 63%."
      5.4 "54% thought the vegetable dishes were ok."
      5.5 "55% thought the snacks were adequate."
    • 5.3 "Bar is ok."
    • 4.7 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 4.5 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      3.8 "62% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
    • 4.1 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.8 "62% said rooms were small."
      4.1 "59% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.2 "88% had problems with the shower."
      0.9 "91% criticized the small bathroom."
      1.4 "For 86%, the rooms looked old."
      1.5 "85% said the bathroom was dirty."
      3.9 "Air conditioning was criticized by 61%."
      1.8 "82% found problems with the furniture."
      2.0 "80% thought the tv was sub-standard."
      5.0 "50% thought the minibar was ok."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.0 "90% didn't like the architecture."
      1.4 "86% thought the facilities needed updating."
      4.9 "For 51%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.9 Good
    Based on 759 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
    • 8.4 "Breakfast is good."
    • 6.5 "Food is average."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.4 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
      5.0 "50% thought it was adequately priced."
    • 3.9 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.7 "83% didn't like the architecture."
      1.0 "90% thought the facilities needed updating."
    • 3.6 "Value below average."
      5.0 "50% thought it was adequately priced."
      5.0 "Breakfast prices were ok, according to 50%."
    • 3.3 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      2.3 "77% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.5 "Air conditioning was criticized by 65%."
      0.6 "94% criticized the small bathroom."
      1.7 "For 83%, the rooms looked old."
      4.8 "52% were disappointed with the minibar."
      1.4 "86% had problems with the shower."
      2.2 "78% thought the tv was sub-standard."
      1.8 "82% found problems with the furniture."
    View all review categories

    Overall rating

    7.7 Good
    Based on 198 reviews
    • 8.8 "Location is great."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 6.5 "Food is average."
    • 5.2 "Average cleanliness."
    • 4.5 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      2.7 "73% said rooms were small."
      2.2 "78% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    • 3.8 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      2.7 "73% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      0.6 "94% criticized the small bathroom."
      4.8 "52% said rooms were dirty."
      3.7 "Air conditioning was criticized by 63%."
    • 3.5 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close