Overview

Hilton York

1 Tower Street, York, Y01 9WD, United Kingdom
+44 190 464 8111

AED 412+

Overall guest ratings

8.0/10 Good
Based on 3,525 reviews

Review highlights

  • 9.0
  • 8.9
  • 4.6
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    The Hilton York is a 4-star hotel within the city walls, located in the heart of York, England. It is a 10 minute walk to York Minster and other York attractions. Dine in Towers Restaurant and Towers Bar, with views of Cliffords Tower or head for the Hilton York lively Applejack restaurant. York attractions are on the hotel doorstep which include Cliffords Tower, York Minster, the Jorvik Viking Centre and York Dungeon. Enjoy the three bars and restaurants at the Hilton York hotel. The city-centre Hilton York hotel, a 5-minute drive from the train station, has eight meeting rooms for 2-180, a business centre and wireless internet access in the meeting rooms and lobby. Book a Deluxe Balcony Room for views of Cliffords Tower.

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    Hilton

    Amenities

    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 3,525 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      7.5 "Management was excellent, said 75%."
    • 8.5 "Breakfast is good."
    • 5.9 "Food is average."
      5.8 "Desserts were ok, said 58%."
      5.3 "53% thought the vegetable dishes were ok."
      6.1 "61% thought the snacks were adequate."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 4.6 "Internet is poor."
      4.9 "51% thought it was overpriced."
    • 4.4 "Rooms are not good."
      2.8 "72% said rooms were small."
      1.8 "82% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      4.5 "Air conditioning was criticized by 55%."
      1.3 "For 87%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      1.9 "81% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      4.8 "52% were disappointed with the minibar."
      2.5 "75% thought the tv was sub-standard."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.9 "91% didn't like the architecture."
      1.4 "86% thought the facilities needed updating."
    • 4.3 "Not very comfortable."
      2.8 "72% said rooms were small."
      2.7 "73% thought it was too noisy."
      4.5 "Air conditioning was criticized by 55%."
      0.5 "95% criticized the small bathroom."
    • 4.1 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 2,502 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 8.6 "Breakfast is good."
    • 5.6 "Food is average."
      5.9 "Desserts were ok, said 59%."
      5.4 "54% thought the vegetable dishes were ok."
      5.5 "55% thought the snacks were adequate."
    • 5.2 "Bar is ok."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 4.6 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.2 "Not very comfortable."
      3.6 "64% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      4.4 "Air conditioning was criticized by 56%."
    • 4.2 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.6 "64% said rooms were small."
      4.2 "58% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      0.7 "93% criticized the small bathroom."
      1.3 "For 87%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      4.4 "Air conditioning was criticized by 56%."
      2.2 "78% thought the tv was sub-standard."
      4.9 "51% were disappointed with the minibar."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.7 "93% didn't like the architecture."
      1.6 "84% thought the facilities needed updating."
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    Overall rating

    7.9 Good
    Based on 846 reviews
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Breakfast is good."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      7.8 "78% found the restaurant service to be one of the best."
    • 6.1 "Food is average."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 4.3 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
    • 4.3 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
      4.7 "53% thought it was overpriced."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.9 "91% didn't like the architecture."
      1.2 "88% thought the facilities needed updating."
    • 3.7 "Value below average."
      4.7 "53% thought it was overpriced."
    • 3.1 "Awful rooms."
      2.3 "77% said rooms were small."
      1.6 "84% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
      4.8 "52% were disappointed with the minibar."
      2.5 "75% thought the tv was sub-standard."
      1.3 "For 87%, the rooms looked old."
      1.6 "84% had problems with the shower."
      1.8 "82% found problems with the furniture."
    View all review categories

    Overall rating

    7.7 Good
    Based on 176 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.8 "Location is great."
    • 8.5 "Breakfast is good."
    • 6.1 "Food is average."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.5 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.2 "Not very comfortable."
      2.5 "75% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
    • 4.2 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      2.5 "75% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      0.4 "96% criticized the small bathroom."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.6 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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