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Hotel Carlton Grand Canal

Santa Croce, 578, 30135 Venice, Veneto, Italy
+39 041 275 2200

AED 280+

Overall guest ratings

8.0/10 Good
Based on 1,347 reviews

Review highlights

  • 9.7
  • 8.4
  • 8.3
  • 4.9

Nearby

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    About

    Near to Santa Lucia train station, Stazione Marittima cruise terminal and Piazzale Roma, the hotel is comfortable, practical and easy to reach. It is conveniently located for visiting the main tourist attractions in Venice.

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    accorhotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Coffee shop
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,347 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.4 "Easily accessible by car, said 94%."
      9.4 "94% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Great parking, according to 100%."
    • 8.4 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.7 "77% found the restaurant service to be one of the best."
      8.2 "Housekeeping was great, according to 82%."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.3 "Average value."
    • 5.1 "Vibe was decent."
    • 4.9 "Rooms are not good."
      3.2 "68% said rooms were small."
      3.8 "62% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      1.0 "For 90%, the rooms looked old."
      1.5 "85% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      1.6 "84% criticized the small bathroom."
      3.4 "66% had problems with the shower."
      1.4 "Air conditioning was criticized by 86%."
    • 3.5 "Not very comfortable."
      3.2 "68% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      4.1 "59% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
    • 2.9 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 889 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.5 "Easily accessible by car, said 95%."
    • 8.8 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.1 "81% found the restaurant service to be one of the best."
    • 8.3 "Breakfast is good."
    • 7.5 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 5.3 "Vibe was decent."
    • 5.2 "Average value."
    • 5.0 "Rooms are ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 3.4 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      1.4 "86% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 404 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Breakfast is good."
    • 8.1 "Great service."
      8.1 "81% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 5.2 "Average value."
    • 4.9 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.7 "Rooms are not good."
      3.3 "67% said rooms were small."
      3.6 "64% didn't like the uncomfortable beds."
      3.7 "63% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      1.8 "Air conditioning was criticized by 82%."
    • 3.3 "Not very comfortable."
      3.3 "67% said rooms were small."
      3.6 "64% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    • 2.9 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 53 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Breakfast is good."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 4.7 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
    • 3.3 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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