Overview

Empire Landmark Hotel

1400 Robson Street, Vancouver, BC V6G 1B9, Canada
+1 604 687 0511

AED 228+

Overall guest ratings

7.3/10 Good
Based on 4,408 reviews

Review highlights

  • 9.2
  • 7.8
  • 4.5
  • 3.9

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Location.

    The Empire Landmark Hotel and Conference Center is located on Robson Street in downtown Vancouver, British Columbia, Canada one kilometer from the Vancouver Art Gallery and three kilometers from Stanley Park. This Canadian hotel is positioned within a popular area of the city, where international restaurants, designer boutiques and bistros thrive. The hotel is within walking distance to the beaches of English Bay, and to downtown business, financial and entertainment districts.

    Hotel Features.

    The hotel's 42nd story Cloud 9 revolving restaurant specializes in Northwest cuisine accompanied by exquisite city, harbor and mountain views, while live entertainment is featured at C9 Live Lounge. The hotel has 1,253 square meters of meeting and event space. Free wireless Internet access is provided. On-site facilities include a fitness room with cardiovascular and strength-training equipment. Guests will benefit from self parking with in/out privileges for a surcharge.

    Guestrooms.

    The 42-story Empire Landmark Hotel and Conference Center features 357 guestrooms decorated with richly hued floral bedspreads, flowing draperies and well-designed sitting areas. Walk-out balconies provide views of the surrounding city, harbor or mountains. Room amenities include coffeemakers and free WiFi. Select rooms include minibars and compact refrigerators.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Cribs available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    Based on 4,408 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% appreciated the closeness to the beach."
    • 7.8 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
      7.3 "Hotel security was great, thought 73%."
      10.0 "100% said the recreation staff was great."
      9.4 "94% were happy with the room service."
    • 6.1 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.3 "Only 53% said rooms were clean enough."
      6.8 "Only 68% found the balcony ok."
      5.0 "50% thought the kitchenette was ok."
      6.2 "62% thought the minibar was ok."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.5 "Bar is not good."
    • 3.9 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    • 2.1 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      2.1 "79% didn't like the unstylish hotel."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 1.9 "Disappointing wellness & sports facilities."
      0.2 "98% didn't like the fitness area."
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    Overall rating

    7.4 Good
    Based on 2,512 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      9.6 "Near to public transport, according to 96%."
    • 8.1 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 6.0 "Average value."
      6.7 "67% thought it was adequately priced."
    • 5.8 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.5 "Only 55% said rooms were clean enough."
      5.9 "Only 59% said rooms were big enough."
      6.5 "Only 65% found the balcony ok."
      6.2 "62% thought the minibar was ok."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 4.5 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      0.5 "95% criticized the small bathroom."
    • 3.9 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    • 2.3 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 1.9 "Disappointing wellness & sports facilities."
    • 1.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      2.4 "76% didn't like the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 837 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "City centre within easy reach, said 99%."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.1 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.1 "Only 51% said rooms were clean enough."
      6.5 "Only 65% found the balcony ok."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 3.7 "Breakfast is below average."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 1.7 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."
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    Overall rating

    6.8 Good
    Based on 220 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.5 "High value."
    • 7.5 "Tasty food."
    • 6.1 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 5.0 "Average amenities."
      4.8 "52% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.0 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    • 1.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.7 Good
    Based on 837 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 6.1 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
      6.2 "Only 62% said rooms were big enough."
      6.7 "Only 67% found the balcony ok."
    • 5.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 5.0 "Bar is ok."
    • 3.7 "Breakfast is below average."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 1.8 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    • 1.5 "Disappointing wellness & sports facilities."
      0.2 "98% didn't like the fitness area."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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