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Everything was up to 5 star rank I liked their room-service Cheeseburger Very nice spa & swimming pool There was a coffee machine issue Entrance door was flaking a bit. The other hotel is blocking view on old town. Otherwise true 5 star experience
Top quality rooms with all amneties, even iPod/iPhone speakers Pricing could be always more friendly. I expected freshly squeezed orange juice for breakfast, but it wasn't in default menu.
Spa with saunas and pool was very nice experience, view form sauna and the room as well desing of the hotel were inspiring, and everything went smoothly.
Very attentive staff. nothing
The bed - very comfortable! :) Bathroom also very good. Window view - excelent! Information about dinner options... I was told to visit a special event on 30th floor for 150 EUR instead a better (variation of dishes and more informal atmosphere) option on the 8th floor.
Splendid hotel with nice rooms and attentive personnel.
I loved the hotel. Best hotel that I have stayed in. The staff was excellent.
The bathroom, nice tiles and bathtub. The pool is good, but has limited schedule. Limited schedule for the pool and spa. Therefore, all the people in the hotel are in the pool at the same time. So either you do sightseeing or you go to the spa. That was a big problem for me, that only went for a short time to Tallinn.
location, hospitality no
the hotel is very new and very nice. THe comfort of the room was higher than my expectations (that happens very rarely:-) NO, everything was PERFECT
View from the room of upper floors and large size bed. Fantastic! We also liked the neutral color design/interior of the room and hotel itself. SPA pool has visually nice blue water that colours blond bleached hair into the same green-blue tone (hairdresser is urgently needed afterwards). And there was no any warning or notice by the pool or by staff on the potential issue.
Smiling service all around. Luxurious and tastefully decorated room with great amenities (bathrobes, toiletries etc.). Spa was beautiful: high-quality and relaxing - especially as we were the only guests in there it was really something else compared to crowded competitors. Excellent in-room breakfast crowned our romantic weekend - we wanted to go right back! Pillows are not up to standard. Couldn't get AC to heat like we wanted.
Excellent location. Beautiful hotel, well done in an interesting and pretty old Tallinn building. Lovely interior decoration. Wonderful restaurant with outstanding breakfast (especially the scrambled eggs!) Slow bar service (lobby bar), but a lovely place to sit and relax while waiting anyway.
Nice and friendly staff and comfortable room
Very homely. Lots of nice touches eg bottles of water at night. Good size room and very comfortable. Excellent staff Couldn't get air con at constant temperature
The general ambiance - the design, which is a tasteful combination of old and new + serviceminded staff. And clean! Comfortable bed, but uncomfortable pillows
Hospitality. Defenently + s None loved everything
staff was really friendly and attentive, receptionist was multiligual that is important, we were offered to leave the car after we have checked out before departing the town nothing
Perfect location & excellent service quality, the spa was very nice Didn't like the wine at the restaurant, although i've tasted it before, and liked it very much – was there something else in the bottle?
This is a fine modern, small hotel, very well located. The facilities are excellent and the staff outstanding. As it is located in the old city its damned hard to drive to if you are arriving in Tallinn for the first time.
In addition to nice location it is a very quite and relaxing hotel. Very nice comfort and luxury for a romantic stay. The restaurant is very nice and gourmet!! The staff in the hotel is very serviceminded and nice. The spa is very good. Cleaning of the room was not good. The same dust at the table for many days. Used coffee-cup was removed two days after use.
Breakfast was quite good, but room very groudy
We especially liked the location, close to services and the old town. The hotel offers private, guarded parking but the staff was a little lax in opening and closing the gate. The non-smoking rooms are on the lower floors and over the street, so they were a little noisy.
the staff was very friendly and welcoming. everything was handled quickly and professionally. as they had rooms available they allowed me to do the check-in already in the morning hours before regular check-in time. breakfast was also good with lots of variety. i know tallinn very well, and i must say the location of this hotel is just excellent.
Excellent location (in the very heart of the Tallinn modern business part/district and just some 300-400 meters from tha old town) with very reasonable breakfest and lunch facilities and very good service.By the way, I prologed the stay to two nights Actually I can not point on anything negative!
room's interior --
No so nice, the air condition was broken and we tried to get cooler room, not posssilble. And for that the hotel offered us two soft drink Some of the ladies in reception was not so nice. they didnt care for customers and they seemed to be very boring and didnt wanted to serve. Young men were polite and tried to help.
Pretty nice atmosphere and excellent location of the hotel
Location Rooms - too small for 4* hotel, bathroom - tiny even for 1 person, no bath at all - just a hole in the floor.
Good and clean hotel, good location to explore the old town
Close to Viru shopping center and old town. Bathroom was unpleasant. Toilet seat was broken and after shower floor was full of water.
Excellent reception services: as we came with a 4-months baby, they changed our room from twin (which was booked) to double and added baby bed and helped with all questions. Especial thanks to Erika who speaks excellent Russian and made our stay perfectly convenient. Breakfast was standardly good (as in every Scandic). Good location - close to shopping center viru and very close to the Old Town. Parking 36 krowns (2,4 euro) per hour (wd 7-18, sat 8-15, sun free)... the hotel is rather old, nevertheless it's clean and cosy.
The friendly and helpful staff. Nothing was too much trouble. My room was clean and comfortable. The breakfast selection was great.
the resturant style - but it will be renovated/changed in near future
Closeness to the Old Town.
Very good location near Old Town. Rooms are very spacious, breakfast is good.
Good location, friendly professional staff, nice buffet breakfast, clean room
Despite being situated by two major streets, our room (on 5th floor facing north) was not disturbed by traffic noise. Currently (until mid-August 2008) major road construction is going on outside the hotel, meaning that access with car/bus is difficult.
location, friendly staff, very good breakfast. old city wall line starts in front of the hotel, you need just cross the street and independence square. old hotel...not more than 3 star hotel.
helpfulness and competency of staff
It was central I did not like the hotel. It was outdated and when I arrived late at 11.30 from the UK, no restaurant or cafe was open, or room service available. I had to go to a 24 hour convenience store to get a sandwich for something to eat.
Nice city hotel with big breakfast buffet, good distance to the old town, shops and harbour.
i only stayed there for sleeping - everything okay
Breakfast is announced as "super breakfast"... this is too optimistic...
Roof cafe, The use of a metal bath, 1) Poor lighting in the room, 2) an unfortable arm chair - that was too small to use, 3) water to the bath was only 'warm' on 2 occassions
My room was very comfortable and with a great view. The breakfast was superb and the location of the hotel very convenient. I enjoyed everything. No complaints
Good service, nice facilities Bad aircondition in the room, and not possible to open any windows. Bit run down, needs an upgrade
The breakfast. Friendly staff! Drunk finns in the elevator
Location, the room, fitness center, bar on top, the staff The breakfast could be improved, we had troubles with the TV set, two of the spinning cycles in the foitness room were out of order
Everything worked well, thank you The quality of breakfast has gone down, unfortunately
It is located in the centre of city.
Very new, large clean rooms, good breakfast
Breakfast is very good, personnel is very friendly
Excellent view, good location, comfortable room, excellent breakfast buffet, friendly and helpful staff.
Beutiful veiw from the window, polite staff. The worst juices for breakfast I've ever try.
Very friendly and helpful reception/ front desk staff. Excellent and comprehensive full breakfast in the mornings.
breakfast and nice rooms,and parking thats it is near port,no nice views
We chose this hotel for proximity to the ferry terminals, for an early morning departure. It is a well-designed, maintained, and operated property. The room was larger than expected, and both it and the bathroom were well appointed. The staff was helpful, the breakfast excellent, and the walk to the city center was less than 10 minutes, and to the ferry terminal about 5 minutes. Nice place, good value. We had a front-facing room and it was busy and rather noisy until about 9PM. After that, OK.
Very clean and easy to get from the port and to the old town. Breakfast was also very good. The sauna and fitness centre hadn't been finished yet.
very good location, good food in the restaurant. stayed in superior double room on the 6th floor with a balcony and a view to harbour. Very comfortable room.
Almost everything. Friendly staff, good location (5 minutes walk from the old town), beautiful view to the harbor, rich breakfast, cleanness of the room. It’s a brand-new hotel built less than 1 year ago, so you can still feel slight smell of wood :).
Nice hotel, recently built. Everything is new, clean and comfortable. 10 minutes walk to the Old town. Some rooms don't have a nice view.
The location and the atmosphere of the hotel. The size of the room. This was to small and no room for suitcases or clothes.
Smell in the room.
Exellent hotel staff!!! Right in the center of old city! Very delicious breakfast. There is no bar or restorant in the hotel, where you can have a dinner or drink a cup of coffee at any time.
First time I have a room with fireplace! Very cozy "historical" hotel. Great breakfast. Free internet. Right in the very center of Tallinn old town. Could hear noise from other rooms.
The hotel was renovated in a distincitive yet beautiful fashion. Breakfast was good and there was plenty of it. Clean and neat rooms. The hotel staff was a bit absent minded, though kind. Or maybe they just had not much experience in running a hotel service business.
The hotel is in the Old Town near the main square, which puts it in the perfect position for a night out or a stroll around the town. The street (Lai) is quiet and in spite of the building works in a courtyeard adjacent to my room, the stay was peaceful.
Fantastic hotel with amazing staff (special thank you to Olga at the reception), very rich breakfast. Location, design and prices - everything is just plain amazing. The booking says that the registration is open till 8pm, but in reality the reception is open 24/7.
Great typical hotel located just in medieval downtown.The staff was very helpful and friendly.The suite room was gorgeous with its sauna and the bathtub ideals after all day walking.Beautiful breakfast room as the whole hotel.Really reccomended!! Couldnt find!
Brand new hotel and everything was new. Quality breakfast buffet. Great location. There was no lift. There was no air conditioning and only a small window.
Perfect location,fantastic old-style design,big rooms,friendly staff,speaks perfect English and Russian,very helpful,very good breakfast. everything was ok.
Good atmosphere. Nice breakfest. Very good location. Spa center was quite small. Sauna was opened only mornings and evenings, it was not mentioned in hotel description.
Beautiful newest hotel with great location, rich breakfast and wonderful room design.
Calm and quite. Perfect location close to old town No hooks to hang towel intended for further use.
Spa accomodation perfect Breakfast is very good Help from the staff for special requests Better info for normal guests if there is a special event in the hotel (restaurant closed, security staff everywhere ...)
Nice, relaxed and very helpful persons at reception desk. Upgrade of room (without asking for it) Some noisy customers in the busy lobby area
SPA, SPA ... Staff should take care about Tallinn center map to be always in reception.
the location the view and noise from other rooms.
very good location and good design. Value for money. I will book this hotel again next time in Tallin.
The whole experience was wonderful: great location, nice spa area, good breakfast...all in all an excellent stay.
Relax centre, comfort, facilities Very good breakfast Room was big enough and decorated very nice
Very comfortable hotel with a good location in the old town, very quite even though it faces a lively street, very clean and well decorated room, responsive staff
Good location, good service
Location Slow service from the bar, many time I had to pickup my own drinks instead of being served at the table.
staff was really nice and breakfast was good. beautiful bathrooms!
Nice hotel for old people. For their 2nd spring. Location best. place for good sleep. stayed 4 days. I am 40 i think i am the youngest guest.During breakfast, the ladies who serve were also so old. I was thinhking to serve them:). There is no elevator to 6th floor. The elevator is done later i think for guest. Definetly not for business. So silent so slow. teras closes at 10 pm.
the staff very good and friendly we had to change our roombecause the carpets were very dirty. The carpets in the secod room, although better, were not very clean either.
everything! including the location of the hotel....
Very nice hotel with cosy atmosphere and excellent location within the old town.
we got upgraded for some reason to a suite. Staff very friendly And spoke excellent English. Wonderful breakfast and excellent restaurant. Great location. Would go again. There is a very late night night club across the street and there was street noise all night but only a problem if you left your windows open. We slept fine.
Delightful staff and excellent food in the restaurant - better than a top Tallinn restaurant at which I also ate dinner The shower flooded the bathroom floor
Very friendly and helpful staff in the reception. Good food. housekeeping could be much better The room was much smaller than expected.
Room was clean and comfortable. Breakfast service was very elaborate and fresh. The Mekk restaurant offers and excellent selection for dinner The desk staff/reception appeared somewhat arrogant. There is no parking on site and they arrange for parking at a nearby hotel. If that hotel isn't full, it works well.
Hotel stuff were so kind, room was really nice and clean, and location is in walking distance from old town.
The Jacuzi in the room Extensive building work in front of hotel with scaffolding everywhere. Was woken up by builder walking past window. No blackout curtains as well so it was bright in the room very early.
The hotel is situated in excelent place, you have bus station just front of it, and if you prefer to walk the central is just 10 min walk away The bathrooms where a little poor
nice room, pleasent place, good price
Bathroom could be warmer
Jacuzzi in our ZEN room, tea/coffee making facilities Very cold floor in bathroom, bad WiFi connection
Very nice and comfortable hotel situated not so far from city center. No comment.
The stuff attitude is welcoming. Fair level of accomodation
Politeness of staff, cleanliness, location near Old town, Whirlpool Whirlpool should have been real whirlpool, not one-seated bathtub with bubbles :)
Breakfast and location was excellent. The air in the room was too hot during the night and there were no possibility to change the climate by ourselves (centralised air-condition). No possibilities to fully open the Window.
Decent price Not in the heart of everything
close to old town, clean rooms, good price for good conditions
Good location - a 10 minute walk to the center of the old town. The hotel is newly built. The room was small for the money we paid and there was a lot of dust when we got into - not particularly clean but not really dirty either.
The hotel is located near Old Town. Old room and tobacco smell.
Very well equipped and clean room great breakfast Bqthroom and room a little small but otherwise everything was ok
During our stay in hotel L ' Ermitage it was pleasant to us: a successful arrangement, a quiet place, cozy rooms, in a room on the third floor good reception of the wireless Internet, television channels in Russian, a breakfast pleasant. During our stay in hotel L ' Ermitage it was not pleasant to us: at our friends on the fifth floor in a non-smoking room smelled as a cigaret smoke, in a bathroom of souls it is impossible to remove in hands - not conveniently.
The location was ideal - 400 m from city gates. The staff was very pleasant and helpful. They upgraded me to a double room, which was nice. The large, noisy, Italian tour group that overtook the ENTIRE breakfast area. I had to eat breakfast huddled over on a hall table. They did warn me that the room I upgraded to had street noise, and it did. You can't open the windows because of it. So if it is warm, don't take a street facing room.
location and a very good breakfast.
Excellent place to stay. All aspects of hotel very nice. Staff was outstanding in helping out with major travel issue encountered by one of our group.
Nice location, good service, very helpful staff, very good breakfast, nice and clean rooms.
exelent location there was not hand shauer ,
The room was relatively large, well-appointed, with a good view (from 9th floor). Staff was very helpful in every way. Breakfast was excellent in every way. - the best we had in 5 weeks travelling in the Baltic region. This is a "new" Radisson Blu in Tallinn, still transitioning from a different management. Be sure and do not confuse it with the other, more familiar Radisson. But, it is a short walk from the one to the other.
Restaurant I wanted a room with hair dryer (it was again broken) and this time I did not had time to complain about it. I also did not get a silent room, nor it was not on upper floor.
Nice sauna & pool on 26th floor
all services I need were available the shower and bath didn´t look very good
Excellent conference hotel! Good when you want to avoid noisy touristic hustle and still within walking distance to city centre. Nearby food and beer cost about half compared to city centre. Rooms are simple - three star class. Price is high compared to room size and quality. You can get better rooms with same price elsewhere in Tallinn.
Good breakfast and nice embloyee
Staff very helpful
Good Location Good Nightclub Food, Having to pay to use leisure facilities, staff miserable !
Some staff very helpful. Others not so much. Lighting in bathroom poor.
close to shopping area The shower was poor, water flow too slow and in adequate. Toilet flush inadequate due to same reason. stayed at 7th floor.
The beds are very very good! The breakfast is very good too. We had booked through booking.com the room which was "with view on the old town". Though it was written on the confirmation document, we still got a room with view on the opposite side: soviet buildings and gas station! Make sure about the view before!!!
Good breakfast, nice staff, big room.
Very nice, good breakfast, cheap, close to the city center Sauna was for extra charge! and there was no room with one big bed
Very helpful staff, very good breakfast
Very friendly staff and internet free at the reception. Location very good also.
Good location, good and helpful staff, comfortable, good value for money Unstable Wireless Internet connection during the entire stay
Nice and modern, the staff was ok Having to pay extra for sauna and spa
The hotel was fine. Good room and everything worked fine. Good location. No complaints and added to that the breakfast was varied and substantial.
Location, service, meals Positively no
Excellent location, excellent breakfast
The main reason for me to choose this hotel was the waterpark, and I was not disaappointed. Spacious, relaxing, good for both families and solo travellers. The room was not too impressive- too small for two people, no air conditioning, bathroom was flooded every time we used the shower. Also not so suree about breakfast- one morning experienced shortage of coffee/ juice/ cups, also a bit surprised by potato and meatballs served for breakfast.
Relaxed atmosphere (not too noisy or rowdy). Breakfast was good with great choice. Room was clean and double bed was great. Safe in room i also thought was a good idea for safekeeping of passports/ money/ valuables. Really enjoyed my stay here. Only issue i had was there was no coffee/tea making facility in room. Also, would have appreciated more choice of mini snacks and diet cola in room fridge facility.
-car parking costs for clients near hotel ca 11 EUR for 24 hours,
Tasty and raznooboraznye breakfast, convenient mestoraspoloenie - in the old town center. did not work the TV remote, no channel in Russian.
Waterpark is really good. And it is very convenient to live in a hotel and have an opportunity go to the pool only in bathrobe. Location is also great- it is in the Old City and near major shopping centers. Only 5 minutes on foot to the major square.
swimming-pool beauty treatment and spa the breakfast-menu was strange to me, as a scandinavian. More like our lunch.
close to city center, good facilities the room was too hot
cleanliness of the room and location--just a walking distance to old downtown there was a strong and bad clor-Cl smelling around the room
I liked the water center and the location of the hotel. Also I liked the breakfast, it was good
Quiet location within easy walking distance to town , swimming pool , friendly and helpful staff . Room not cleaned throughout our three night stay , mediocre breakfast , no air-condition .
Reception of Hotel was very good. The room was wonderful.
charm and ambiance of old building, wine cellar really need to let guests know that skowers is not availbale in all rooms. our room had a shower hose in a claw footed tub and no curtain to contain the water..
no AC in room. Trash pickups at 3:00AM very noisy awakening us every morning.
Everything. The location, the building itself and the way in which it had been restored. The food. No
Atmosphere, very good room, very good staff, breakfast till 13.00 on weekend, place in the center of the city
Wonderful service. Nice, clean and charming rooms. Lots of character. Lovely breakfast, very comfortable beds, lovely bath products. I can't wait to go back and plan to try to get there again soon for a longer stay.
The breakfast was amazingly good! The room was really nice and cosy.
Very lovely and elegant hotel. The excellent personnel. Tasty breakfasts. The restaurant is obligatory for visiting. Firm five
A beautiful, old house, comfortable service, silence, good breakfast. The staff was taking care of the visitors seriously, every one of them spoke that good English. Not, really. Everything was running without any trouble.
The free-standing bath in the bedroom :-)
Spa and swimming pool Personel was not very friendly.
It is near the harbour = easy to reach. The price of meeting room was tooooooooooo high.
Great rooms, great breakfast buffet and a huge spa area with everything from finish sauna to turkish hamam.
The hotel is very close to the port and is great if you are coming in on Viking or Ekero lines. Oddly it is a little further afield from the Tallink ferry. It is only about a 10 minute walk to the old city. The spa area, while neat seems to primarily be the domain of local and Russian families who stay all day and pretty much hog the best spots.
design people should not drink in the bath, Pre paid TV for the second time in 8 months didn´t work
SPA - excellent Staff - terrible. they couldn't find our reservation. We paid more money then we plan to pay, extra pay - 16 euro per romm without any explanations
Great location, SPA pools Touvels in my room vasn't very clean
breakfast & pools
Good location, brand new, amazing spa and probably the best b'fast buffet around
Breakfast Small room: the children's bed stood in the room's corridor. Glass wall between a room and a bathroom. A towel didn't change. The door in the bathroom creaked. Fire evacuation was from the hotel: people visiting spa have been expelled on the street in dressing gowns and slippers.
very modern structure just 5 mins.walk to the old city.very good breakfast. too many children in the spa pools.
Wonderful location in the very heart of the old city, close to all sights we planned to see. The smell of kitchen coming up from the restaurant which was just under our room. The other thing which very unpleasantly surprised us was additional sum of money (230 EEK) charged from my banking account after we'd left and payed all the bills (We already reached the airport, when I got an sms on my mobile phone). I'm still beating my brains out trying to solve what it might have been for.
Very central location for touring the Old Town, with large comfortable and well furnished room. The staff were helpful and accommodating.
Great location. Nice Russian restaurant. Friendly staff. They upgraded the room and gave us late check out free of charge.
Excellent location. Beds not very comfortable.
Nice, historic hotel with friendly staff and good breakfast. The bed was really noisy in room 203...It was hardly holding together... I should of course have mentioned this to the hotel, but forgot...
Location. Rooms are great. Everything nice and new. Very charming renovated historical building. As the hotel is located centrally in the old town, you will hear street voices, laughter from the streets and music until 4am. But not very loud.
Excellent service in general.
Nice,big and clean room, excellent location, saturated breakfast. Very comfortable bathroom. The bed had only double mattress options, there were no single king size options available.
Outstanding staff. Old world atmosphere and dining room decor. Buffet breakfast and Russian restaurant menu excellent. Hotel has no elevator and that should be mentioned on the web site. Although it must be added that the staff were more than willing to assist with our luggage and needs. During this last hot period, the air conditioning did not cope even though an extra fan was provided. The room was not as shown on the web site.
The nice atmosphere in general, especially the restaurant and lobby. The location. Yes. The very strong smell of smoke (cigarrettes) in the room, which didn´t disappear during the whole stay.
Nice breakfast. Nice room. No fuss. Peaceful. No issues at all. Lovely reception and restaurant staff Room was clean but bathroom had slight smell of damp. This could just simply be because the bath was a bit off the wall on all sides and water was running behind it when shower was on. Should have screen all the way around it to prevent this happening. Internet in the room really slow and phone was not working. All small issues tho.
the hotel was ok the staff was good but not so much knoledge specialy the bar was very poor in variety of drinks the jacouzy tab fluded with dirt and hair and ugly stuff when i used it ,i paid a high price for a room with no windows ,i orderd a double bed 120-140cm but i get 2 beds connected which i hate .
freandly personal,diverse breakfast, comfortabl bed.
Simply perfect. Spacious well equipped room; very high quality of construction, natural wood and stone. Feel really 21st century comfort in the middle of the authentic Tallinn. Unbelievable silence for the location across the street from the city centre. One of the best destinations in Tallinn.
The breakfast was nice. Very helpfull staff. The restaraunt area is very modern and stylish. Nice and comfortable hotel in general. Internet in the rooms is quite unusable. But it wasn`t a problem for me, `cause I come to Tallinn not to lost my time in front of computer.
I liked the parking next to hotel and the transfer service of the hotel. The feeding service and the food quality could be better. Asking EUR 100 for extra bed just because the hotel is fully booked........?!
Morning buffe was warmful , original tasete.
Excellent location just outside the old town. Friendly atmosphere, warm and comfortable, with nice rooms. Friendly helpful staff. Good restaurant and bar. We had no complaints.
Good clean, simple hotel not too far away from the old city. There was a charge for the sauna/spa that was not mentioned on booking.com or the hotel website. Extra costs should always be transparent at time of booking. To make matters worse, the sauna/spa had to be booked and all slots were already taken when we arrived. So the spa element of our holiday never materialised, which was a big let-down.
has a very friendly and professional staff. Also the surrounding the hotel is very pleasant. Good breakfast and very nice deluxe room. Nice inside yard. This hotel we chose because it was so personal, not like the other chain hotels. Definitely coming back. Stairs are some problematic. No lift for the side building rooms, also same for deluxe rooms as well as to the main and side entrances.