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Smiling service all around. Luxurious and tastefully decorated room with great amenities (bathrobes, toiletries etc.). Spa was beautiful: high-quality and relaxing - especially as we were the only guests in there it was really something else compared to crowded competitors. Excellent in-room breakfast crowned our romantic weekend - we wanted to go right back! Pillows are not up to standard. Couldn't get AC to heat like we wanted.
Perfect location & excellent service quality, the spa was very nice Didn't like the wine at the restaurant, although i've tasted it before, and liked it very much – was there something else in the bottle?
Excellent location. Beautiful hotel, well done in an interesting and pretty old Tallinn building. Lovely interior decoration. Wonderful restaurant with outstanding breakfast (especially the scrambled eggs!) Slow bar service (lobby bar), but a lovely place to sit and relax while waiting anyway.
The general ambiance - the design, which is a tasteful combination of old and new + serviceminded staff. And clean! Comfortable bed, but uncomfortable pillows
Hospitality. Defenently + s None loved everything
This is a fine modern, small hotel, very well located. The facilities are excellent and the staff outstanding. As it is located in the old city its damned hard to drive to if you are arriving in Tallinn for the first time.
staff was really friendly and attentive, receptionist was multiligual that is important, we were offered to leave the car after we have checked out before departing the town nothing
In addition to nice location it is a very quite and relaxing hotel. Very nice comfort and luxury for a romantic stay. The restaurant is very nice and gourmet!! The staff in the hotel is very serviceminded and nice. The spa is very good. Cleaning of the room was not good. The same dust at the table for many days. Used coffee-cup was removed two days after use.
Very homely. Lots of nice touches eg bottles of water at night. Good size room and very comfortable. Excellent staff Couldn't get air con at constant temperature
Nice and friendly staff and comfortable room
Excellent quality, service and comfort for a very low price. Distance to the city center is small and can easily be covered walking. If I'm ever going back to Tallinn, this is the hotel that I'll book. We were situated on the top floor of the building and the wireless internet reception in our room was lousy. We experienced frequent drop-outs, not something you want when you're in the middle of booking a boat trip.
Location, Aqua Center.
Nice room, nice spa and good location. The breakfast could be better.
-Modern design for the new part of the hotel. -Different F&B offers. -Spa. -The beds in the old part of the hotel
It has all the facilities to provide the businessmen efficient way to stay in Tallinn and to relax after the tense meetings. We wanted to late our check our for 1 hour, and the hotel didn't agreed without additional payment
athmosphere, staff, the design. everything was perfect
The hotel had a little bit of everything, and the pool area was something that everyone should take advantage of. Overall the hotel is about what you would expect. However, we stayed in the suite, which was not close to what the picture shows. Maybe that suite exists, but it sure isnt what we were in. When we got in, the room smelled like smoke and when we asked if something could be done, they were friendly and said they would have moved us but all the suites were booked. I will say that they made an great effort with everything, but the results in most places were lacking. For example, they left a desert for us in the room which was a nice effort, but it was stale and not pleasing at all.
Proximity to old city. No packets of tea or coffee in room upon arrival. One light globe not working.
The location is very convenient In vacation period this is a hotel used by group tours. Breakfast with so many people was impossible. If you do not like groups, don't choose this hotel
Nice brand new house, very close to old town, business and shopping sites. Spa with saunas is very good for relax in the evening after a busy day Just two things disappointed. Breakfast meals selection is surprisingly poor for such class accommodation, and "economy class" toilet paper in the room.
Restourant wook@grill, spa, new hotel, close old town No
Very good location near Old Town. Rooms are very spacious, breakfast is good.
Closeness to the Old Town.
Excellent reception services: as we came with a 4-months baby, they changed our room from twin (which was booked) to double and added baby bed and helped with all questions. Especial thanks to Erika who speaks excellent Russian and made our stay perfectly convenient. Breakfast was standardly good (as in every Scandic). Good location - close to shopping center viru and very close to the Old Town. Parking 36 krowns (2,4 euro) per hour (wd 7-18, sat 8-15, sun free)... the hotel is rather old, nevertheless it's clean and cosy.
It was central I did not like the hotel. It was outdated and when I arrived late at 11.30 from the UK, no restaurant or cafe was open, or room service available. I had to go to a 24 hour convenience store to get a sandwich for something to eat.
The friendly and helpful staff. Nothing was too much trouble. My room was clean and comfortable. The breakfast selection was great.
location, friendly staff, very good breakfast. old city wall line starts in front of the hotel, you need just cross the street and independence square. old hotel...not more than 3 star hotel.
helpfulness and competency of staff
Despite being situated by two major streets, our room (on 5th floor facing north) was not disturbed by traffic noise. Currently (until mid-August 2008) major road construction is going on outside the hotel, meaning that access with car/bus is difficult.
Good location, friendly professional staff, nice buffet breakfast, clean room
the resturant style - but it will be renovated/changed in near future
Exellent hotel staff!!! Right in the center of old city! Very delicious breakfast. There is no bar or restorant in the hotel, where you can have a dinner or drink a cup of coffee at any time.
Great typical hotel located just in medieval downtown.The staff was very helpful and friendly.The suite room was gorgeous with its sauna and the bathtub ideals after all day walking.Beautiful breakfast room as the whole hotel.Really reccomended!! Couldnt find!
Perfect location,fantastic old-style design,big rooms,friendly staff,speaks perfect English and Russian,very helpful,very good breakfast. everything was ok.
The hotel is in the Old Town near the main square, which puts it in the perfect position for a night out or a stroll around the town. The street (Lai) is quiet and in spite of the building works in a courtyeard adjacent to my room, the stay was peaceful.
The location and the atmosphere of the hotel. The size of the room. This was to small and no room for suitcases or clothes.
Fantastic hotel with amazing staff (special thank you to Olga at the reception), very rich breakfast. Location, design and prices - everything is just plain amazing. The booking says that the registration is open till 8pm, but in reality the reception is open 24/7.
The hotel was renovated in a distincitive yet beautiful fashion. Breakfast was good and there was plenty of it. Clean and neat rooms. The hotel staff was a bit absent minded, though kind. Or maybe they just had not much experience in running a hotel service business.
Brand new hotel and everything was new. Quality breakfast buffet. Great location. There was no lift. There was no air conditioning and only a small window.
Smell in the room.
First time I have a room with fireplace! Very cozy "historical" hotel. Great breakfast. Free internet. Right in the very center of Tallinn old town. Could hear noise from other rooms.
Good location - a 10 minute walk to the center of the old town. The hotel is newly built. The room was small for the money we paid and there was a lot of dust when we got into - not particularly clean but not really dirty either.
Breakfast and location was excellent. The air in the room was too hot during the night and there were no possibility to change the climate by ourselves (centralised air-condition). No possibilities to fully open the Window.
Decent price Not in the heart of everything
Very well equipped and clean room great breakfast Bqthroom and room a little small but otherwise everything was ok
location and a very good breakfast.
exelent location there was not hand shauer ,
Nice location, good service, very helpful staff, very good breakfast, nice and clean rooms.
The location was ideal - 400 m from city gates. The staff was very pleasant and helpful. They upgraded me to a double room, which was nice. The large, noisy, Italian tour group that overtook the ENTIRE breakfast area. I had to eat breakfast huddled over on a hall table. They did warn me that the room I upgraded to had street noise, and it did. You can't open the windows because of it. So if it is warm, don't take a street facing room.
Excellent place to stay. All aspects of hotel very nice. Staff was outstanding in helping out with major travel issue encountered by one of our group.
close to old town, clean rooms, good price for good conditions
The hotel is located near Old Town. Old room and tobacco smell.
During our stay in hotel L ' Ermitage it was pleasant to us: a successful arrangement, a quiet place, cozy rooms, in a room on the third floor good reception of the wireless Internet, television channels in Russian, a breakfast pleasant. During our stay in hotel L ' Ermitage it was not pleasant to us: at our friends on the fifth floor in a non-smoking room smelled as a cigaret smoke, in a bathroom of souls it is impossible to remove in hands - not conveniently.
Very nice hotel with cosy atmosphere and excellent location within the old town.
Very friendly and helpful staff in the reception. Good food. housekeeping could be much better The room was much smaller than expected.
Room was clean and comfortable. Breakfast service was very elaborate and fresh. The Mekk restaurant offers and excellent selection for dinner The desk staff/reception appeared somewhat arrogant. There is no parking on site and they arrange for parking at a nearby hotel. If that hotel isn't full, it works well.
everything! including the location of the hotel....
Good location, good service
Nice hotel for old people. For their 2nd spring. Location best. place for good sleep. stayed 4 days. I am 40 i think i am the youngest guest.During breakfast, the ladies who serve were also so old. I was thinhking to serve them:). There is no elevator to 6th floor. The elevator is done later i think for guest. Definetly not for business. So silent so slow. teras closes at 10 pm.
we got upgraded for some reason to a suite. Staff very friendly And spoke excellent English. Wonderful breakfast and excellent restaurant. Great location. Would go again. There is a very late night night club across the street and there was street noise all night but only a problem if you left your windows open. We slept fine.
the staff very good and friendly we had to change our roombecause the carpets were very dirty. The carpets in the secod room, although better, were not very clean either.
Very comfortable hotel with a good location in the old town, very quite even though it faces a lively street, very clean and well decorated room, responsive staff
Delightful staff and excellent food in the restaurant - better than a top Tallinn restaurant at which I also ate dinner The shower flooded the bathroom floor
staff was really nice and breakfast was good. beautiful bathrooms!
Location Slow service from the bar, many time I had to pickup my own drinks instead of being served at the table.
I liked the parking next to hotel and the transfer service of the hotel. The feeding service and the food quality could be better. Asking EUR 100 for extra bed just because the hotel is fully booked........?!
freandly personal,diverse breakfast, comfortabl bed.
Nice breakfast. Nice room. No fuss. Peaceful. No issues at all. Lovely reception and restaurant staff Room was clean but bathroom had slight smell of damp. This could just simply be because the bath was a bit off the wall on all sides and water was running behind it when shower was on. Should have screen all the way around it to prevent this happening. Internet in the room really slow and phone was not working. All small issues tho.
Simply perfect. Spacious well equipped room; very high quality of construction, natural wood and stone. Feel really 21st century comfort in the middle of the authentic Tallinn. Unbelievable silence for the location across the street from the city centre. One of the best destinations in Tallinn.
the hotel was ok the staff was good but not so much knoledge specialy the bar was very poor in variety of drinks the jacouzy tab fluded with dirt and hair and ugly stuff when i used it ,i paid a high price for a room with no windows ,i orderd a double bed 120-140cm but i get 2 beds connected which i hate .
Good clean, simple hotel not too far away from the old city. There was a charge for the sauna/spa that was not mentioned on booking.com or the hotel website. Extra costs should always be transparent at time of booking. To make matters worse, the sauna/spa had to be booked and all slots were already taken when we arrived. So the spa element of our holiday never materialised, which was a big let-down.
The breakfast was nice. Very helpfull staff. The restaraunt area is very modern and stylish. Nice and comfortable hotel in general. Internet in the rooms is quite unusable. But it wasn`t a problem for me, `cause I come to Tallinn not to lost my time in front of computer.
Excellent location just outside the old town. Friendly atmosphere, warm and comfortable, with nice rooms. Friendly helpful staff. Good restaurant and bar. We had no complaints.
Morning buffe was warmful , original tasete.
has a very friendly and professional staff. Also the surrounding the hotel is very pleasant. Good breakfast and very nice deluxe room. Nice inside yard. This hotel we chose because it was so personal, not like the other chain hotels. Definitely coming back. Stairs are some problematic. No lift for the side building rooms, also same for deluxe rooms as well as to the main and side entrances.
excellent helpful staff (with good command of english), historic building with very tasteful decorations and fitments throughout, beroom well fitted and very quiet, good breakfasts (and excellent dinners) in stylish dining room, overall a superb location nothing at all
the staff and the location temperature control was pretty impossible
It was a really good conversion job of some 16th century merchant's houses, beside Town Hall Square (Raekoja Plats) in Tallinn's old town. It was a comfortable boutique hotel that was good value for money and the staff were enthusiasitc and helpful.
Staff were very friendly and the hotel was so central for the old town. The interior was very nice No
The front-desk staff was amazing -- so helpful and friendly. Breakfast was excellent, as was the location in Old Town Tallinn.
The Merchant House is in the middle of it all - a very convenient place to stay when touring Old Town.
The hotel is perfectly located --- 5 meters away from the central square. There is free internet and the rooms are big enough. The hotel is probably overpriced given the service they provide --- very much still needs to be done to make it a really cozy place.
I liked the old building, so beautifully renovated. The furnishing is simple and stylish, lovely shower room with underfloor heating and huge comfortable bed. The atmosphere was very friendly and cosy which is important in November with snow outside ! Nothing I didn't like.
Nice location. Couryard sviit was very big, excotic and different than normal hotel rooms. Staff was very helpful and friendly.
The design of the hotel is very beautiful, as well as the location - it is located in the very centre of the Old Town. The staff is very friendly, professional and service-oriented. I am sure to return to this hotel!
closeness to the Old Town Square
Central location. Clean
The excellent breakfast and good location for pedestrians. Small room, missing lamps, very noisy till 4:00 AM, parking on next street.
very noisy during whole night
Pleasant, comfortable, good staff, very quite, good buffet selection, excellent room cleaning services, very good located for city visiting.
I was particularly impressed by the courteous staff, both in reception and the dining room.
the central location the room was without air conditioning and very noising during the night
Location in the old town. Lobby bar was good.
The staff are hepful and polite and I liked them. Breakfast, afternoon tea and dinner included in the price was good. Hotel located in old town is brilliant for sightseeing. hotel is clean and comfortable. Although the hotel is situated in a great place for old town it's also got about 5 bars running down one side of the hotel. Be warned that it goes on until about 06:00am Friday to Sunday.The bars play very loud music and the screeching and shouting from the bar patrons is just awful. A shame for the hotel, because it's a great hotel. I could never recommend the hotel because of the noise.
Excellent central location. Friendly and helpful staff. Good breakfast and dinner included in the price. Some late night night noise from bar across the road but not a problem.
Excellent central location
location horrible breakfast - nothing natural, even the bread in a bread country was semi-baked - and fruit??? Straight from the can - why not use berries or pears, apples, fruit of the season?
The location, the good breakfast and very good beds. Sometimes the bathroom smelled bad and it was a bit old.
Great location in old town Tallinn at a reasonable price. Great staff. Clean facilities. Nothing. This was our second stay at My City Hotel.
In the old town, very close to restaurants, bars and shops.
close proximity to the old city
Soft bed. Plenty of closet space. Great bathroom. No free Wifi access! Cable Internet access costs 9 EUR/day. No bacon or omelet for breakfast.
Domina Inn Hotel is in a very good location in the old city. Although there is a nightclub in front of the hotel, it is quiet (with closed windows) Breakfast buffet could have beed sorted better.
comfort and location
room is small
Quality, Location N/A
An excelent location, close to the city center.
-- great location -- stellar breakfast -- great service at the reception -> attentive, friendly and went above and beyond. They helped me with booking a cruise to Helsinki, deal with some flight cancellation issues, and provided good restaurant recommendations. -- I was super pleased with the whole experience
Pleasant, friendly staff. Breakfasts. Very poor, no many items to choose from, during the breakfast there was no more cheese and eggs; when we asked if they could bring more they said they could not(!!!!) and that they have even limits for how many grams of it one can eat(!!!!!!) even though we had not eaten a piece!
the staff was very helpful, the room was great-it even had a little kitchenette in it, not that I used it. It is also super quiet. I should have read more closely but the internet is free but it is not WIFI so take care when selecting which electronic devices to take if you are a business traveller.
Location It was very cold
next to old town ...
great location, breakfast & helpful staff no
Very nice hotel, perfect location, good service, quiet, spacy room (314) with a nice view on the historic town wall Due to the historic and thick walls the WiFi was not working at our room (cable connection available). I recommend to check this before booking. Furthermore the TVs are old fashioned
Perfect location in the center of the old town. Very nice historic building with nicely decorated rooms.
good location, fine but expensive restaurant on site, good reception room made after telephone call, walls not soundproof, dark in the room
Good location; nice hotel.
Excellent faculty, very charming. Staff could be friendlier
excelent staff and services Bathtub
the room was very hot and the air was not changed properly. In my opinion, the hotel should increase the power of the ventilation.
The Hotel's restaurant Baieri Kelder. The best bavarian food in Tallinn.
This hotel is very close to the city center. The stuff if very friendly. The room is very comforteble and big. And the price is very good =) Happily, everything was fine!
Very helpful and friendly staff. I arrived early on the day of check in and was allowed to check into my room already at about 10:30 am. Great breakfast. Nice size room. Great value for the money. Easy walking distance to all attractions.
Helpful Staff & Internet Access
This hotel is housed in an older building with great character, particularly the breakfast/restaurant area. The price was really good and the location ideal- just south of Old Town but also close to public transport. Clean with friendly staff. The room furniture was a bit dated, although the bathroom was updated. Some large groups came in at times which could clog the check-in area although this was never a major issue.
Breakfast was excellent.
The location is good and the staff is friendly & helpful. Just off the center of town and easily walking distance to everything. The bed was too soft.
quite and good location in Tallinn WIFI did not work in my room, only in the reception
Commodious room, soundproof walls and generally quiet atmosphere. A bit illogical location of TV in the room, slight so named kitchen odors on the upper floor corridors.
A perfect stay!
Location and style
Very interesting number. A fine breakfast, especially a batch. A hotel arrangement in an old city above any praises. Bad noise isolation between numbers and a constant rumble of ventilation
The location of the hotel, friendliness of the staff and their willing for help, the room itself (we stayed at 403), meals - everything was excellent (in respect of the quality-price ratio). We enjoyed the stay at Meriton Old Town Garden Hotel very much.
The breakfast was nice and it s a quite hotel The room was small
It had perfect location; it was quiet and peaceful; I liked the history of the building
Location and design
Excellent location in the Old Town, good breakfast, excellent spa, friendly staff.
views I would like more variety and better quality of breakfast
Privacy, staff, location
Good location, clean and warm rooms. Elevator overlooking the Old town.Free parking. Thin walls.
The location is very close to the main train station and a bus center (Balti Jaam). The air conditioning didn't work and the train station was very loud all night. Also, you could hear the people in the room next to us.
location!! close to old town! small room
Location was good. Conditioning in the rooms.
good value dust on the table
Clean, close to railwaystation, not to far from Old town. Everything within a reach ! This was my 2nd time staying at this hotel and I will choose it again.
good hotel staff, good position no air condition in the room