Overview

Grand Surabaya

Jl. Pemuda 21, Surabaya, Indonesia
+62 315 450 888

AED 96+

Overall guest ratings

8.3/10 Excellent
Based on 509 reviews

Review highlights

  • 8.5
  • 8.2
  • 3.9
  • 3.7

Good to know

  • Clean pool area
  • Spacious rooms

Nearby

    show all

    About

    Grand Surabaya offers an airport shuttle for IDR 100000 per vehicle one way. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool and a bar/lounge are other highlights, and rooms offer 24-hour room service and LCD TVs.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Pets not allowed
    • Free parking
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 509 reviews
    • 8.5 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 7.6 "Good location."
    • 6.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 3.9 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.7 "Disappointing food."
      4.6 "For 54%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
    • 3.2 "Awful breakfast."
    • 2.3 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    View all review categories
    Good to know
    "Clean pool area"
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close