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There were fresh towels most days. Secure car parking was provided although this was round the corner. We would not stay at this pension again. We were constantly moved from room to room and my fiancee got locked in one room when the swipe key failed. The staff were confussed at the lenght of our stay saying that we had not booked the actual duration we stayed. We were also advised that breakfast was not included in the room rate and so we didn't participate. We had one evening in the restaurant and the atmosphere and service was appalling.
Horel Stuff were most helpful, rooms are big and clean. Parking is secured. Free internet. Great breakfast and restaurant. Lack of elevator as I was travelling with my senior parents. Bathrooms is clean and new but could use more furniture.
Everything was really fine and nice, the room was large and well furnished, with air conditioning and had a balcony. The staff was exceptionally helpful and friendly (special mention for Larissa, thank you); the restaurant was good too. Summarizing, the hotel had all that was promised and even something more. No elevator (even if the receptionist carried one of the bags for us); only one remote control available to access the parking and it has to be given back to reception each you move, just a little bit annoying.
Easy to find, clean, comfortable,good parking. Not in the best of areas, further away from the town than we hoped
Staff has a great attention to details, professional, extermely helpful, and available 24 hours. Rooms are very clean and have porches, and quiet AC for cooling and heating with a remote control. Breakfast is great (free up to 20RON which is more than you can eat): Fresh juices, salads, etc.. Parking is free and secured, internet is free. Everything is new and clean. Great stuff, and great value for money. This is not a hotel, it is a pension with four stars, and should be regarded as a different class. It lacks an elevator making it difficult for disablities and senior people. Occasionally parties in the restaurants make it noisy, but not in the middle of the night. The rooms are huge, but missing some furniture to put your luggage. Bathroom could use an additional shelf or a cupboard to put your things in.
Very nice small hotel, with modern services, Internet, standard cleanliness from western big hotels. Ideal for both business in Suceava, or visit of famous monasteries Putna, Dragomirna and Arbore.
It was nice
Modern clean room, good facilities and excellent shower. One meal I hand in the restaurant was not cooked fully.
Cheap. Difficult to find. Air conditioning did not work. Charged for breakfast. The 20 levis provided by hotel does not cover much. Basically a 2 Star hotel.
Hotel`s personal was so polite The breakfast was very limited. In hotel there was no lift.
The staff were very friendly and helpful, and the room was spacious with a balcony. There is a quirky charm to the décor and design that makes it stand out from run of the mill establishments.Convenient for the city with many buses that got that go into the centre. It is on a main road, which is convenient, but can be noisy if you are using the balcony.
Staff very friendly and helpful. Prepared an evening meal for us after a late arrival. Hotel out of town with a 20 minutes walk to the centre but opposite a new shopping centre complete with supermarket. Laundry service and use of internet was good. Great location for tourists with own vehicle and for touring the painted monasteries of the region.
Hotels people always friendly and helpful. Excellent and fast internet connection better than any other place I have been in europe even in 4 and 5 stars hotels. Amazing view from the terrace. Public transport and market facilities very close to the hotel. In general you have the feeling you live in your own house not in a hotel. No reception after 11 o clock.