Overview

Premier Inn Southampton W Quay
Top Family Hotel

Harbour Parade, Southampton, SO15 1BA, United Kingdom
+44 871 527 9298

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+44 871 527 9298

Overall guest ratings

8.6/10 Excellent
Based on 1,027 reviews

Review highlights

  • 9.5
  • 9.5
  • 8.8
  • 5.9

Good to know

  • Accessible parking
  • Comfortable beds
  • Great shopping
  • Clean hotel facilities

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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,027 reviews
    • 9.5 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
      8.6 "86% said the bathroom was clean."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      7.0 "Great parking, according to 70%."
      10.0 "City centre within easy reach, said 100%."
      8.2 "82% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.0 "Comfort level is high."
      8.5 "85% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
      7.5 "75% were satisfied with the air conditioning."
    • 5.9 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
      6.7 "67% thought the dining experience was appropriate."
      5.8 "The price was ok for 58%."
    • 4.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 564 reviews
    • 9.4 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.1 "Comfort level is high."
      8.4 "84% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
    • 4.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."

    Overall rating

    8.5 Excellent
    Based on 318 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      7.3 "Great parking, according to 73%."
    • 9.4 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 7.8 "High comfort."
      8.4 "84% said the beds were comfortable."
      7.5 "75% thought rooms were spacious."
    • 5.8 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 4.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 143 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.4 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.2 "Comfort level is high."
      8.6 "86% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
    • 8.0 "Rooms are great."
      8.6 "86% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
      9.2 "92% said rooms were clean."
    • 5.4 "Food is average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Comfortable beds"
    "Great shopping"
    "Clean hotel facilities"
    data provided by TrustYou

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