Overview

Mercure Southampton Centre Dolphin

34-35 High Street, Southampton, SO14 2HN, United Kingdom
+44 238 038 6460

AED 269+

Overall guest ratings

7.2/10 Good
Based on 1,976 reviews

Review highlights

  • 9.0
  • 8.2
  • 5.3
  • 4.1

Nearby

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    About

    The Mercure Southampton Centre Dolphin is a 4 Star hotel that has stood in the heart of the city for over 500 years. Perfectly located near the main port it provides a great base to stay before and after your cruise or trip to the Isle of Wight. Within walking distance of Southampton's main shopping areas, historic harbour, Sea City museum, parks and city walls. Hampshire's top attractions including Beaulieu, the New Forest, Paultons Park and Marwell Wildlife Park are only a short drive away.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,976 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.9 "Lovely bar service, according to 79%."
      7.7 "Housekeeping was great, according to 77%."
      8.0 "80% were happy with the room service."
    • 7.0 "Good breakfast."
    • 6.1 "Internet is average."
    • 5.9 "Food is average."
      5.0 "Side dishes were satisfying, according to only 50%."
    • 5.3 "Average value."
    • 4.1 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      3.5 "65% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      2.2 "78% had problems with the shower."
      0.9 "91% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      4.2 "Air conditioning was criticized by 58%."
      2.7 "73% criticized the small bathroom."
      3.3 "67% were unhappy with the view."
      2.0 "80% were unsatisfied with the kitchenette."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
      1.0 "Unclean dining area, according to 90%."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      1.4 "86% didn't like the architecture."
      3.6 "For 64%, the lobby entrance was sub-standard."
      2.5 "75% complained about the elevator."
    • 3.3 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    Based on 1,383 reviews
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.3 "Housekeeping was great, according to 73%."
      8.3 "Lovely bar service, according to 83%."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Food is average."
    • 5.9 "Internet is average."
    • 4.7 "Value below average."
      1.7 "83% said the breakfast was too expensive."
    • 4.3 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      3.3 "67% said rooms were small."
      3.5 "65% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      2.2 "78% had problems with the shower."
      0.6 "94% said the bathroom was dirty."
      2.5 "75% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
      1.7 "83% found problems with the furniture."
      3.7 "63% thought the tv was sub-standard."
      3.3 "67% were unhappy with the view."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
      0.7 "Unclean dining area, according to 93%."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      1.0 "90% didn't like the architecture."
      3.2 "For 68%, the lobby entrance was sub-standard."
      2.8 "72% complained about the elevator."
    • 3.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.5 "65% didn't like the unstylish hotel."
      3.2 "For 68%, the lobby entrance was sub-standard."
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    Overall rating

    7.3 Good
    Based on 237 reviews
    • 8.7 "Location is great."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 5.6 "Food is average."
    • 4.9 "Value below average."
    • 4.8 "Not very comfortable."
      3.4 "66% said rooms were small."
      4.3 "Air conditioning was criticized by 57%."
      2.2 "78% thought it was too noisy."
    • 4.1 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      3.4 "66% said rooms were small."
      4.3 "Air conditioning was criticized by 57%."
      2.3 "77% had problems with the shower."
      1.4 "For 86%, the rooms looked old."
    • 3.4 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 3.4 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    Based on 19 reviews
    • 9.1 "Terrific location."
    • 8.2 "Great service."
    • 4.0 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."

    Overall rating

    7.1 Good
    Based on 335 reviews
    • 8.8 "Location is great."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 5.6 "Food is average."
    • 5.2 "Average value."
    • 5.1 "Average comfort."
    • 3.8 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.5 "65% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      0.9 "91% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      2.4 "76% had problems with the shower."
      4.3 "Air conditioning was criticized by 57%."
    • 3.5 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.5 "85% didn't like the architecture."
    • 3.2 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      3.9 "61% thought it was rather dirty."
    • 3.1 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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