Overview

Shangri-La Hotel
Top Wellness Hotel

East Side Railway Station, 1002 Jianshe Road, Shenzhen 518001, China
+86 755 8233 0888

AED 471+

Overall guest ratings

8.6/10 Excellent
Based on 5,092 reviews

Review highlights

  • 9.2
  • 8.4
  • 5.0
  • 4.9

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    This family-friendly Shenzhen hotel is located in the business district, within a 10-minute walk of Luohu Commercial City and The MixC Shopping Mall. King Glory Plaza and International Foreign Trade Center are also within 15 minutes.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Spa
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 5,092 reviews
    • 9.2 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.9 "Management was excellent, said 79%."
      7.6 "Housekeeping was great, according to 76%."
      8.3 "83% said the concierge service was amazing."
      10.0 "100% said the recreation staff was great."
    • 8.3 "Bar is amazing."
      7.7 "Delicious alcoholic drinks, according to 77%."
    • 7.9 "Good breakfast."
    • 5.9 "Average value."
      6.8 "The price was ok for 68%."
    • 5.0 "Internet is average."
    • 4.9 "Rooms are not good."
      2.3 "77% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      3.3 "67% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      1.8 "82% criticized the small bathroom."
      1.3 "87% thought the tv was sub-standard."
      3.3 "67% had problems with the shower."
      3.8 "Air conditioning was criticized by 62%."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.9 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 3.7 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.8 "82% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
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    Overall rating

    8.2 Excellent
    Based on 611 reviews
    • 9.3 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 7.7 "Good breakfast."
    • 5.8 "Average value."
    • 4.8 "Rooms are not good."
      2.5 "75% said rooms were small."
      3.4 "66% complained about the bathroom."
      0.2 "For 98%, the rooms looked old."
      2.2 "78% thought they were poorly maintained."
    • 4.0 "Not very comfortable."
      2.5 "75% said rooms were small."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.7 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    8.7 Excellent
    Based on 865 reviews
    • 9.0 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.8 "98% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 4.6 "Rooms are not good."
      2.1 "79% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      3.2 "68% complained about the bathroom."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.9 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.3 "Not very comfortable."
      2.1 "79% said rooms were small."
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    Overall rating

    8.8 Excellent
    Based on 3,055 reviews
    • 9.1 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      7.7 "77% thought the service was very professional."
      9.1 "91% found the staff to be very friendly."
      7.8 "Management was excellent, said 78%."
      7.8 "Housekeeping was great, according to 78%."
      8.3 "83% said the concierge service was amazing."
    • 5.0 "Internet is average."
    • 4.9 "Rooms are not good."
      2.0 "80% said rooms were small."
      0.2 "For 98%, the rooms looked old."
      3.3 "67% complained about the bathroom."
      1.9 "81% criticized the small bathroom."
      1.7 "83% thought they were poorly maintained."
      3.3 "67% had problems with the shower."
      2.3 "77% found problems with the furniture."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.4 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.9 "81% criticized the small bathroom."
    • 3.4 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 560 reviews
    • 9.4 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.8 "Average value."
    • 3.9 "Not very comfortable."
      2.5 "75% said rooms were small."
    • 3.8 "Rooms are not good."
      0.2 "For 98%, the rooms looked old."
      2.5 "75% said rooms were small."
      3.1 "69% complained about the bathroom."
    • 3.4 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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