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Twelve at Hengshan, a Luxury Collection Hotel, Shanghai
Top Resort Hotel

12 Hengshan Road, Shanghai 200031, China
+86 213 338 3888

AED 694+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

9.2/10 Excellent
Based on 1,955 reviews

Review highlights

  • 9.5
  • 9.4
  • 9.0
  • 6.9

Good to know

  • Professional service
  • Nice building
  • Good accessibility by car
  • Luxurious Hotel

Nearby

    show all

    About

    Located in vibrant Shanghai’s cosmopolitan area, Twelve at Hengshan is surrounded by restaurants, cafés, boutiques, galleries, and restored art-deco buildings. Experience a haven of urban chic on the renowned tree-lined Hengshan Road. Traditional Chinese hospitality melds with contemporary amenities. Work out in our state-of-the-art health club, enjoy a refreshing swim in the heated indoor pool, be pampered in the spa, and savor authentic Cantonese and Western cuisines. From intimate accommodations to the lavish Presidential Suite, 171 exquisitely furnished guest rooms—some with balconies—offer a retreat from Shanghai’s bustle. Stylish design and thoughtful touches create an atmosphere of distinguished opulence.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 1,955 reviews
    • 9.5 "Terrific location."
    • 9.4 "Awesome vibe."
    • 9.0 "Excellent wellness & sports facilities."
    • 9.0 "Excellent pool."
    • 8.5 "Amenities are good."
    • 6.9 "Rooms are ok."
    • 4.4 "Internet is poor."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 430 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "Easily accessible by car, said 97%."
    • 9.5 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      7.5 "75% thought, the hotel was modern."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.1 "Excellent pool."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 6.8 "Rooms are ok."
      7.0 "70% were happy with the bathroom."

    Overall rating

    9.4 Excellent
    Based on 703 reviews
    • 9.4 "Awesome vibe."
      9.8 "98% thought the hotel was luxurious."
      9.5 "95% enjoyed the friendly atmosphere."
      7.7 "77% thought, the hotel was modern."
    • 9.4 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Excellent pool."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 8.3 "Breakfast is good."
    • 6.8 "Service is ok."
      5.4 "54% said the reception staff was ok."

    Overall rating

    9.2 Excellent
    Based on 664 reviews
    • 9.5 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "Awesome vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      7.7 "77% thought, the hotel was modern."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      9.0 "90% found the grounds to be nice."
    • 8.2 "Breakfast is good."
    • 6.8 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."

    Overall rating

    9.0 Excellent
    Based on 156 reviews
    • 9.6 "Terrific location."
    • 9.0 "Awesome vibe."
      9.9 "99% thought the hotel was luxurious."
      9.4 "94% enjoyed the friendly atmosphere."
    • 8.6 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 8.1 "Breakfast is good."
    • 7.3 "Good service."
    • 6.7 "Rooms are ok."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Nice building"
    "Good accessibility by car"
    "Luxurious Hotel"
    data provided by TrustYou

    Recent reviews


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