Overview

Swissotel Grand Shanghai
Best Room Service

1 Yuyuan Road, Shanghai 200040, China
+86 215 355 9898

AED 548+

Overall guest ratings

9.2/10 Excellent
Based on 6,201 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.4
  • 6.9

Good to know

  • Clean rooms
  • Good accessibility by car
  • Wonderful sightseeing
  • Great shopping

Nearby

    show all

    About

    A luxurious five-star hotel located in Jing'an, the upscale central district of the city, Swissotel Grand Shanghai is literally a few steps away from the famous West Nanjing Road, prestigious office towers and shopping malls, including Réel, Plaza 66, City Plaza and Jing'an Kerry Center. The 467 contemporary-designed rooms are all with free in-room Wi-Fi, thoughtful amenities and attentive service. Dining options are abound with Shanghai's plehtora of choices for International cuisine.

    Less More
    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Laundry facilities
    • Child pool
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 6,201 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.7 "Good access to the airport, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Business sites within easy reach, said 100%."
    • 9.5 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.8 "98% thought it was clean."
    • 9.4 "Excellent pool."
    • 9.0 "Excellent wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
      9.4 "94% loved the sauna."
    • 8.4 "Food is delicious."
      8.8 "Yummy desserts, said 88%."
      10.0 "100% loved the menu selection."
    • 6.9 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      7.0 "70% said the beds were comfortable."
      5.1 "For only 51%, the bathroom was ok."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 5.0 "Internet is average."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 806 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.5 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.8 "98% thought it was clean."
    • 9.2 "Excellent pool."
    • 9.2 "Excellent wellness & sports facilities."
    • 8.3 "Food is delicious."
    • 6.9 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      7.0 "70% said the beds were comfortable."
      5.4 "For only 54%, the bathroom was ok."

    Overall rating

    9.4 Excellent
    Based on 1,426 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.2 "Excellent pool."
    • 9.2 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.8 "98% thought it was clean."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.7 "Food is delicious."
    • 6.3 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 4.6 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 3,038 reviews
    • 9.7 "Perfectly clean."
      9.7 "97% said rooms were clean."
      9.8 "98% thought it was clean."
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "Good access to the airport, said 98%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Excellent pool."
    • 9.3 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 8.9 "Food is delicious."
    • 7.0 "Nice rooms."
      5.8 "Only 58% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.4 "Internet is average."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 930 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
    • 9.5 "Excellent pool."
    • 9.5 "Perfectly clean."
      9.6 "96% said rooms were clean."
    • 9.3 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 8.5 "Food is delicious."
      10.0 "100% loved the menu selection."
    • 5.1 "Internet is average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Wonderful sightseeing"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    china
    shanghai
    clean staff professional
    bund
    easy metro
    location is great
    use subway
    unplug the only lamp
    nespresso coffee machine
    subway from the airport
    immediate action
    fruits and vegetables
    private car
    order a taxi
    More
    More

    Photos
    Map

    Map