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Sofitel Shanghai Hyland

505 Nanjing Road East, Shanghai 200001, China
+86 216 351 5888

AED 434+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.6/10 Excellent
Based on 5,541 reviews

Review highlights

  • 9.6
  • 8.4
  • 7.8
  • 5.9

Good to know

  • Friendly service
  • Clean rooms
  • Great shopping

Nearby

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    About

    Sofitel Shanghai Hyland is located in the heart of the city's commercial hub on China's most famous pedestrian shopping street, Nanjing Road. 383 impeccably designed guest rooms and suites including 141 exclusive Club rooms located on the uppermost 22 to29 floors. Other facilities include 2 restaurants, 1 bar, spa and 9 conference rooms. The hotel is within walking distance of People's Square, the Bund and Grand Theatre, and adjacent metro stations - Nanjing Road East and People's Square.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 5,541 reviews
    • 9.6 "Terrific location."
    • 8.4 "Generally very clean."
    • 7.8 "Good breakfast."
    • 7.7 "Tasty food."
    • 7.1 "Good service."
    • 5.9 "Rooms are ok."
    • 5.4 "Average value."
    • 4.0 "Not very comfortable."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 1,606 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.9 "Easily accessible by car, said 89%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good breakfast."
    • 7.3 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.5 "85% were happy with the room service."
      7.7 "Housekeeping was great, according to 77%."
    • 6.7 "Rooms are ok."
      5.6 "Only 56% thought the shower was ok."
      5.2 "Only 52% thought the furniture was functional."
    • 6.1 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.3 "Average value."
    • 5.2 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
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    Overall rating

    8.7 Excellent
    Based on 1,274 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Good breakfast."
    • 6.3 "Service is ok."
    • 5.9 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.8 "Average value."
    • 4.6 "Rooms are not good."
      1.8 "82% said rooms were small."
      3.8 "62% complained about the bathroom."
      3.4 "For 66%, the rooms looked old."
    • 3.3 "Not very comfortable."
      1.8 "82% said rooms were small."
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    Overall rating

    8.9 Excellent
    Based on 1,551 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 7.8 "Good breakfast."
    • 6.7 "Service is ok."
    • 6.0 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.8 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 5.4 "Average value."
    • 3.7 "Not very comfortable."
      2.0 "80% said rooms were small."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 1,108 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.0 "Breakfast is good."
    • 7.3 "Good bar."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.2 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 5.8 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.2 "Sufficient wellness & sports facilities."
    • 5.1 "Average value."
    • 5.1 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      6.5 "For only 65%, the noise level was all right."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Clean rooms"
    "Great shopping"
    data provided by TrustYou

    Recent reviews


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