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closeness to rail station The staff were not helpful in spite of our fluent Spanish. They were too old and abrubt
Close to trainstation, the guy who checked us out made up for the lack of warmth the other staff showed us Disinterest of the check-in staff,no smiling or even a sign of life
(ex) luxury hotel with a nice swimming pool and bar. Large clean rooms which might need a shake up. To far from the old city center to walk, but good metro connection
Good location Most of the staff are rude including the hotel's manager.
excellent staff assistance - both room and front desk and breakfast spread. Close to Rail Station
this hotel was modern and stylish, rooms were not huge but that was probably due to the massive king-size bed which was very comfy, service provided was quick and friendly. v.good value for money. learn spanish before you go here as nobody will understand you which can be very frustrating although same can be said for the rest of seville tbh, spare bed for my four year old was not the best but it was free, location to city centre also not the best will cost you 6/7 euro to the catherdral.
The convenience of the site and the hotel facilities. The hotel breakfast was superb. The automatic central heating temperature could not be reduced in our bedroom.
I liked the location of the hotel, the swimming pool and the value for price. The front desk staff could be more friendly and a bot quicker. They seemed rather annoyed and uninterested.
The breakfast buffet is the best we've seen -- and we've seen quite of few. Some of the male personnel were less than couteous -- and this isn't male chauvinis -- that's my wife's comment.
the hotel was located in a good area, not far from the metro and in front of shopping/commercial centers. the room (13th floor) was modern, comfortable and nicely furnished. the air conditioning wasn't working well.
Very clean & luxiourious . Helpful staff . Quite far to walk to town but its possible ....taxi is cheap . Electric kettle & cups should be provided ... I was expecting them !
The beautiful swimming pool on the roof abd the cleanliness of the room. It's a little bit far from the city center
A friendly staff helped me when I have got in trouble. I have really good impression.
Reception staff extremely nice and helpful. Spacious room & bathroom. Good location, close to metro, busses & airport shuttle. Double bed was a little on the small side and very close to the wall.
proximity to my conference and shopping. no movies or other entertainment in the room
Staff was very friendly and helpful. Breakfast was included and very good. Staff was very friendly and helpful. Breakfast was included and a very good at a good value. We were looking for a place closer to the city and with a pool. The pool was essential to our choice and was not mentioned in the internet that it was closed until June. The hotel is a bit run down and needs some updating. There was no way for me to ammend our reservation when we arrived even though the cancellation policy stated we could cancel or change 24 hours. I will not book through the internet again, because we need more flexibility and would have relocated if possible since the pool was not available.
Relaxed experience. Pleasant helpful staff.Quiet room. Shower leaked acroos floor.One light bulb not working. Inadequate lighting for reading. When my daughter called to check the booking before I arrived they said they had no record of it. However, they found it once the reservation number was given and I had paid up front!
The fact of having a parking !...in sevilla it´s difficult to find it.
location and cleanliness
The hotel was clean and comfortable and in an excellent position for sight seeing. I would certainly stay here again on our next visit to Seville.
close to the center of the city
very comfortable hotel and well placed, very helpful staff. Shame the leisure facilities were at an extra cost.
location for sightseeing no air conditioning in room at that time of year
Very friendly and helpful staff. Minor points. But closure of swimming pool during April Feria was unreasonable considering high price of hotel. Lack of coffee making facilities in room was disappointing. But generally a good place to stay.
Close to metro stop. Parking available next to hotel. Easy to drive to from the airport. The cafe which services the hotel leaves a lot to be desired. Smoky and run-of-the-mill food.
The central location and availability of transport
the buffet brekfast was very good and the personal was very polite , smart and comfortable arranged room The noice insulation was not sufficient
nice lobby, decent 'cantine', good sized rooms and pleasant (if a little too cold) pool. reception staff not impressive. Not very friendly or welcoming, English not great, no mention on arrival about where anything was, breakfast served etc etc. Pool only availble for short time i morning, then again in afternoon/ evening.
Staff friendly and helpful. Comfortable bed When we arrived, the front yard was strewn with garbage and chicken bones. Jacuzzi was broken.
1. Good value for money 2.Good location if going by car as it is located outside the main central area (30 min walk to the cathedral) therefore easy to find parking in the surrounding streets and for free 3. Clean room Hotel has been renovated and given a 'modern, stylish look' but on the cheap side. Furniture in our room was modern but building works was poor. Above the table, around the plastic white electric cover, on top of the door and around the wardrobe, it clearly showed that repairs had been done but had not been repainted. Tiles in bathroom were not matching and again, por building work around bathtub. Had we paid more for the hotel I would have complained but for 50 Euros p/night (we stayed 2 nights) I still think is a good deal, especially if you compare to the inflated prices of poor quality hostels/B&B right in the centre. The room and bathroom were very clean which is the main thing.
Good size bedroom; the hotel's cafeteria has the most famous Churros and Chocolate in town! Near Nervion Shopping Center. At the desk we were asked for our passports, my husband has his, but I didi not. The employee almost gave us a sermon on why it was wrong not to bring my passport to the check in desk! He was mad! In the end, i found a photocopy of my passport in my purse, and he accepted it on the condition he could have problems with tht police if he continued accepting less than original passports! We did not have this problem in Granada's hotel, or Madrid's.
Excellent service but the room were not so good.
Clean rooms,new furnitures,good breakfast
Brillant location to train stations and football ground
Location and price
Hotel staff were wonderful! The rooms and hotel were very modern. Showers were hot. Towels were big and fluffy. And, the Internet was very strong and free! Parking garage was not available.
The cleaners (?) were chatting too loudly early in the morning and we couldn't sleep properly.
Everything as described on your web site. Very thin walls, can hear the people talking in the next rooms.Cleaners starting banging in the corridors at 6 a.m.
Secure parking for motorbikes, Good size rooms, breakfast good by continetal standards.