Overview

Horizonte

Santa Rosa de Lima, 11, 38002 Santa Cruz de Tenerife, Canary Islands, Spain
+34 922 271 936

AED 81+

Overall guest ratings

7.3/10 Good
Based on 1,272 reviews

Review highlights

  • 9.2
  • 8.2
  • 6.7
  • 4.2

Nearby

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    About

    Located in the heart of Santa Cruz de Tenerife, this hotel is within a 5-minute walk of Municipal Museum of Fine Arts, San Francisco de Asis Parish, and Museo de Belle Artes. Nuestra Senora del Pilar Parish and Plaza de Espana are also within 10 minutes.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • 24 Hour Front Desk
    • Storage available
    • Laundry service
    • Concierge service
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    Based on 1,272 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.2 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to sightseeing."
      8.2 "82% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.7 "Beach is so-so."
    • 6.7 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.1 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 4.2 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      2.0 "80% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
      2.0 "80% had problems with the shower."
      4.2 "58% found problems with the furniture."
      3.2 "68% said the bathroom was dirty."
    • 3.1 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 3.0 "Awful breakfast."
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    Overall rating

    7.2 Good
    Based on 763 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.1 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% liked the proximity to sightseeing."
    • 6.5 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.0 "Average cleanliness."
      2.9 "71% said the bathroom was dirty."
    • 4.6 "Not very comfortable."
      4.3 "57% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
      0.6 "94% criticized the small bathroom."
    • 4.1 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.3 "57% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      1.9 "81% thought they were poorly maintained."
      4.0 "Air conditioning was criticized by 60%."
      1.4 "For 86%, the rooms looked old."
      1.9 "81% had problems with the shower."
      0.6 "94% criticized the small bathroom."
      3.9 "61% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
    • 3.0 "Awful breakfast."
    • 2.7 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      3.8 "62% criticized the plain hotel."
      4.9 "51% didn't like the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 127 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.3 "93% said the reception staff was great."
    • 8.5 "Location is great."
    • 6.2 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 4.6 "Not very comfortable."
      4.2 "58% said rooms were small."
    • 4.2 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.2 "58% said rooms were small."
      4.9 "51% said rooms were dirty."
    • 3.2 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 381 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.2 "Not very comfortable."
      3.7 "63% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
    • 4.1 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.7 "63% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.6 "For 84%, the rooms looked old."
      2.0 "80% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      0.4 "96% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
    • 3.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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