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Location was perfect. We had a nice view over the see from the beach. The gym was free to use. Diversity in breakfast items. The attendants make huge noises during the breakfast! It was never calm! The double room does not have a real double bed, instead there are two single beds. One has to pay 2 euros per day for the safe box. If you could find a few young people, then you are lucky!
Good location, comfort badroom, beautifull view and great food. Terrible arrangements for dinner (You can only arrive for dinner at 6PM OR 8PM! Do not dare do arrive any other time!) Hotel staff not friendly. Crowded swimming poll. Not a good hotel for a young couple of for families with childres.
Majority was excellent - the location, the hotel itself, the food. It was exactly what we were looking for - to get away from the crowds for a bit of piece and quiet. Being direct on the beach was another big plus. Being a young couple, we definately were the odds one out. It wasn't that which bothered us, more so the treatment we received from the manager of the restaurant (Senor Ramirerz), whom was responsibile for the seating of guests on arrival to the resaurant. Never have I met a more patronising, unprofessional service employee. He was the only real negative from an otherwise great holiday.
I like the hotel, hotel view from balconi, nice staff, and ease going costemer
Proximity to ocean is excellent. Near shopping and very good restaurants. Great beachfront property. Breakfast was included and very good.
The position is very good: very quiet but at about 5 km to the centre of the "movida" that you can easily reach by taxies (5 euro) or bus (one every 15 minutes - 1 euro - bus stop at 100 meters from the hotel). The food is very good (included the Italian pasta that is well cooked). Swimming pool was very crowded and to get a place you have to go at 8.30 (but I stayed in the week of August 15th so I think it's normal) - the hotel has an area reserved to nudists quite big that generally was empty: I think it could be reduced; luckily the hotel is really on the beach where I didn't find have any problem to find a place. The hotel is a little bit formal and long trousers are required for dinner: that's good for business travel but during vacation I would prefer short trousers...
nice view from room to use their tennis court was very expencive
Location is excellent Room service, music by the pool
good location, good facilities I was on half board, would have liked to have had lunch some days instead of dinner
Proximity to the beach. Nice large bedrooms with good sea views. Meal time arrangements were a bit confusing regarding reserving tables. Lack of parking facilities resulting in extra expense.
Good situation,view on the sea from bed-room.Seventh floor.Welcome excellent at the reception and at the restaurant. Only a problem,the carpet in the floors very threadbare .
We liked quick service, that is quick check-in and check-out. The fair price for hotel room.
Nothing I didn't like the hotel at all, coz the staff completely were not flexible and they treated us in a very bad way, also they didn't accept the comments in our reservation, and the room was not ok at all, and the room wasn't the one we saw in photos or what we reserved.
very good choice! perfect cuisine end location!
Great experience, close to beach.
The best part of hotel was the sea view from hotel, I also updated trip advisor of our stay Reception area can get very overcrowded as very small area
Location is great. Not too close to the main centre of Playa del Ingles - but only a short stroll down the seafront boulevard. All facilities were very clean and the breakfast selection is excellent.
It is is a very good value for money hotel. Good food and Clean rooms all you need
nice and quiet location but still walking distance from the playa del ingles night spots. swimming pool area was nice and breakfast was ok. staff at reception were rude, we didnt feel welcomed at all. the first room that we stayed in smelled like dead people, the second room they gave us the toilet didnt flush and they never came to fix it. most of the people staying at the hotel are old spanish and german, staff dont like english speaking guests. water in the pool is way too cold for swimming. we didnt enjoy our stay at all and do not recommend this place to anyone
We enjoyed meeting the other guest that stayed at this hotel. Housekeepers were incredibly nice and helpful. The hotel staff were extremely rude during check in, did not explain any of the hotel's policies. Our room was not ready by the time of check in, had no towels, when calling the front desk they stated they would send some up, waited over 2 hours, and just found a housekeeper who was kind enough to give us towels for our room. The food was awful, so we resorted to eating salad for 7 nights. The wait staff would come by and take your plates before you were even finished eating. Dinner drinks were not included as it the room was sold to us, and they even charged 2euro for a carafe of tap water.