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Great location, services, staff
Charged for internet access
I like service to the room at morning and at night NO it is acceptable
tea-making facilities in room.
location (close to station), breakfast (Japanese food)
Close to the airport Some of the personnel do not speak/speak poor English
Large, ckean and comfortable. Breakfast was excellant. staff were extremelt helpful. At some points, breakfast items weren't refilled as quickly as they might have been.
Airconditioning was too noisy, better to maintain well
The location was good for our purposes as it is in Pargue 6. The room was clean and was well epuiped. I was scared before because the review by the other travellers. No power plugs in room, No kettle. Old fashioned room etc. There are 3 kinds of power plug outputs ( US, UK and European) near the desk. The posision would be slight high due to EU regulation. There are a kettle underneath TV cabinet which you have to pull out its sliding tray to activate. It is cleaver device to avoid condensation in TV cabinet. It is slightly dated but clean and comfortable no noise from next door, no air condition noise. It is 100 meters from Tube station. 40 mins from Airport by Bus and Tube. 2 to 4 stops to City Centre. I liked it very much. I think I can live here if necessary. I may be a little harsh here but the nob controlling Shower or Bath on the tap was stack and not moving. The engineer came immidiately and fix it. Black out curtain did let light in a little. I am writing this as DIPLOMAT were a 5 star hotel. It is a 4 star. Well done.
cleanliness/furniture/very good breakfast
The breakfast is best, becouse there are many kinds of foods. Specialy I like "udon".
Breakfast Bed linen unclean changed once - towels dried not cleaned, shabby decor
Great Location, really easy access to Prague Castle and center,... Rooms do need a bit of a paint job, etc, but everything was working fine(shower, heat and so on).We didn' t mind paying for the swimming pool but we found it dirty, the service was really poor there and absolutely no way for young kids to have fun which was for us the main goal.
Breakfast. Private air conditioner in "superior double room" must have also heating.
the price, the swimming pool. the proximity to public transit
I liked the kindness of the hotel receptionists' and the choice of dishes at breakfast I did not like the attitude and behaviour of waitresses in the breakfast hall, their faces showed they hated what they were doing.
Good location near the castle, and next to the tram stop which takes you to the city centre. Excellent breakfast, good clean rooms and reasonably priced. No internet in the room, only in the lobby and even then very expensive.
nothing the hotel has a very bad smells
Hotel has excelent location, I had a nice room with coffee and tee facility. The wireless information on Booking site is incorrect: there is free internet in the rooms and payable in the common areas. Car parking fee of 12 eur per day is quite high.
The room was very comfortable and the location, just above the castle, is very good. Swimming pool cost extra.
good location, nice view (9th floor),nice,comfortable room at the breakfast (buffet.breakfast,which was very good and various) ) why do people have to pay for the scrambled eggs and for the gofri?(100 CSK)
A shuttle airport service was advertised. Instead only paid taxi was available from hotel, regular taxi from airport.
Very helpful and friendly staff from first arrival to checking out. Hotel is extremely comfortable. Although my colleague and I were upgraded to Exec Rooms on the 10th floor, we were not allowed access to the Executive Bar having asked at the Reception Desk.
Location and parking
convenient location for meeting at Technical University, and good public transportation for going downtown. that one has to pay for wifi
location, cleanliness, morning breakfast none
The rooms were spacious and the complimentary fruit bowl was a nice touch. I did not find time to use the ammenities but everything seemed to be of a high quality Just a little too far out from the main centre. But the tram service was good and directly outside the front of the hotel
I stay in Prague on business very often and this is the first time I've used this hotel. I loved it! It was extremely comfortable and luxurious with lots of lovely touches in the room. I loved the decor and the austentatious feel of the hotel which is a splendid historic building. There's a convenient tram stop right outside if you wish to go into the centre of Prague, if you want to be closer to the sights it may not be for you. Personally I prefer to escape the hustle and bustle of the numerous tourists, the noise and inflated prices in Prague 1 to 3. Breakfast was excellent. It was excellent value for money all round and from now on it will be my prime hotel of choice.
The hotel was excellent The checkin took a very long time and we found a very dirty towel in the bathroom
Very nice hotel, only 1 year old and very modern. Wi-Fi is free of charge.
The hotel is impeccably clean and our room was very big and comfortable. Except for the guy, the receptionists never smile. But the hotel's biggest fault is the location. it's a 15-minute walk to the nearest metro station and, at night the streets are very dark and it's uphill...
The place where hotel is situated is really "Silenzio". 8-10 minutes to Underground, so you can go fro here to every places in prague. Staff were very helpfull, and their english were better than My. Room was clean, bathroomtoo. On breakfast you have bih choice to eat. I adviece generally.
There are many cheap restaurants with delicious food around the hotel. The breakfast was not enough to make me full (I'm only 79 Kgs). I couldn't find a direct metro line to go the CDG airport.
Cleanliness of room, comfort, silence, good breakfast little bit out of the centre of Prague, not appropriate breakfast room
Privacy. Nobody bothered. Stable wi-fi internet. The room was quite cosy. No restaurant nearby. No way to regulate heating. It was quite cold sometimes at nights.
Nice, small and inexpensive hotel close to the city centre. Very good value for your money.
I like the room comforts, and the look of room. Decoration, clean, 2 plasma tv's(apartment), balcony view at the trees. I don't know if it have air condition! cold air.I was lucky because only one day feels warm but i did not find the right button. I stay at 19 on July and the temperature was ~20 c. Very rarely we has shiny day to need air condition. No big problem. Please check my comment before submit my review!
Room comfort. Breakfast. Value. Service in the bar (same place with recepcion), a bit poor, no waiter/waitress, hard to order from outside.
Very good location, renovated building, very clean, good bathroom and comfortable room. The staff was very helpfull and the breakfast was great. It only lacked air conditioning to be perfect.
Easy access to the airport and city center Bathrooms need updating
Very good location with trams, metro and airport bus nearby. Excelent breakfast bufet. All in all a very good deal when booked through the Internet. Strongly recommended.
Close to the airport and town. Fix a few things in the room.Like shower head and toliet seat.
Location to the metro was nice, staff was great, and the breakfast was good too. No air-conditioning, and not many restaurants near by.
Location ok Lift, over-rated
Location is perfect both for the historic city center (2-3 stops by underground) and for the airport (bus station next to the hotel). Good value for money, especially if you get a reduced price. We stayed several times at this hotel, but since it changed proprietors, prices went up, and breakfast is not as good as it used to be.
confortable bed and position near the bus to and from the airport the quarter is silent.And the price worth it.Safety Qt. its quite old but still clean and as i said czech people are very unpolite just know it and all will be fine.U can find better hotel for the same price but this one is confortable for who want to go to the airport early morning and its characterictic zone..and it's safety there.
hotel 2 blocks to metro easy 10 minutes to city center. also easy buses and trams to and from airport and alternates to metro. metro cheap. hotel has good european breakfasts. hot water was great. has elevator. no air conditioning... windows open to cool evening but happed to have heat wave while i was there- still cant complain wonderful hotel for same price as hostel.
The hotel's location is very convenient. We expected to have more then one chair in the double room and TV set didn't have remote control.
The beautiful setting/environment, parking onsite and restaurant. The very friendly & kind manager. The communication with the reception desk, difficulties in speaking English. The older lady on the desk was rude and unpolite, kept yelling to us because of a misunderstanding / miscommunication.. If there is a congres, the hotel guests have to drink their coffee / tea on the 1st floor or in their own room and have to share the small breakfastroom with the congressparticipants.
Staff, breakfast small room
i liked that it is in the quiet area and that it is relatively cheap. The announcement of the hotel was far from reality, for example, it is written that they have tea/coffee facilities and they did not. also the wireless signal was quite weak.
THe price was right. It was closer to the airport than to the center. THere was no shuttle available and if there was one...it is listed as if it is included in the stay. It is not...there is a cost for it and should be listed on the web. Also, the cost for the shuttle was quoted to me at an impossible rate. If I did't know better I might have paid it. I let the front desk know that their quote was too high and they adjusted the quote.
Friendly and helpful staff The rooms could be cleaner
Room under the roof, nice design No sew-sets in the room, first-aid set in the hotel is extremely poor
Reasonable price, including breakfast, easy access to transportation. It is a bit rundown, like threadbare towels and there is no help with carrying luggage up the stairs to the lobby. There is not much to do or see within the immediate vicinity.
nice hotel just for sleep
The price was good with friendly staff and free use of internet and very clean. No air condition
About 15 min from town. Great location if you need a stop-over - only 10-15 min from airport. Staff were super friendly.
Very friendly staff. Nice room. Close to the bus stop. Breakfast. It would be nice with some dark bread. White bread is not so healthy.
The hotel has good position for travellers flying to and from Prague. Quite environment, very good comfort, good bathroom, excellent restaurant.
The best was not to be in the hotel.
hospitality bathroom equipment
Hotel design is nice. breakfast wasn't good enough
We could not find the hotel first, because we did not have sufficient driving directions, but after a phone call one member of the staff made the effort to pick us up from where we were stuck. Everybody at the hotel was very friendly. It is very conveniently located close to the airport and is a great alternative to the large expensive airport hotel, with a more personal touch. The food in the restaurant is very good, in the hotel price is breakfast and dinner included, a great value. The room we had was a tripple room, we stayed with one infant and one child, it was enough space. The staff provided a nice little crib and bedding for the infant.
Breakfast was quite good, staff ok, quiet district No WI-FI in the room, you have to go to the restaurant or bar to catch the signal, small rooms, very hot inside and you cannot adjust heater, only 2 channels on TV! It's definietly not a 4star hotel. Good for 1night stay if you have a flight next day
Staff were friendly and helpful. Hotel is quiet, well set out and pleasantly decorated. The hotel is a short drive form the airport. The food was very good and the free wi-fi in the public areas worked well. I thought the room (for a double room) was too small and slightly claustrophobic. The public areas are also small. Without sat-nav I would never have found it. It is too far from the centre of Prague and you really need a car to get in to see the sites.
Nice quiet location, not far from the airport. Staff very friendly & only €35 for the night. Bargain!
The breakfast was very good, there is free wifi in hotel lobby/restaurant, the staff were helping and friendly, very low price, nice design of lobby/restaurant. We would recommend the hotel only for budget travelers. Rooms aren't look good, they are big but not comfortable, there is no any carpet on the floor and there is no slippers provided. There is no air conditioning in the room.
The night staff at the Elegant, when I checked in, was excellent. The woman who checked me in was very helpful and friendly...moreso than I had even expected from a hotel. The location. It is too far from the center of the city, but I suppose this cannot be changed
It is near the airport. Unfriendly staff. We were waiting in vain for the promised shuttle bus and had to take the bus as taxi's didn't want to bring us. Breakfast poor, coffee bad, tea lukewarm. We had reserved a room including breakfast and had to fight to get the breakfast.
its 2 minutes walk from Airport
The location of the hotel within walking distance to the airport was perfect for me. The contact telephone at the airport did not work.
Very few signs within the airport to direct to the hotel via car
Attractive Hotel. Good staff. Airless rooms
the accommodations were nice, modern, and clean. good shuttle service to the airport. our room was terribly hot. the air conditioning was not working in any of the rooms in the hotel. we were moved to a room that was slightly cooler, by about 5 degrees. it was very difficult to sleep and relax due to the heat. the windows in the rooms did not open either so there was no way of getting air.
room is clean and very modern, badroom is also ok. room is very hot and airco is adjustable but has little effect, strictly business hotel!! no atmosphere, but business wise ok. Breakfast really poor
Quiet surroundings, free transport to airport
Room was confortable Not pretty convenient to get to the airport. There's a shuttle on demand.
Free shuttle to hotel.
convenience to airport, grocery store in same building,right next to car rental I was double charged for the internet signed up for the all inclusive package which included tv and internet for about 1200k then the internet was another 820k. I complainened at checkout and they said sorry. I feel cheated
Everythings OK..nice stuff good breakfast
The location is unbeatable. It is next to Terminal 1 and 2. It is easy access to the town by buses and underground train. Even if you stay in the center of the town, it is time consuming to go around by taxi in old town. There are a few bus routes connecting the airport to the city centre. Also the services are cheap and efficient . I enjoyed it. The Hotel offers quiet clean rooms. It is very comfortable. At last day I got up at 5:15am, but I comfortably checked in for 7am flight. I could not adjust the room temperature.
breakfast was great billing was wrong
The convience of how easy it was to get too. Also the nice big, comfy bed and pillows We didnt have a bath in the room
Superb value for money, well under £50 for double room and magnificent breakfast buffet. Bus from outside the door to the city centre, 100m walk to terminal 1 and a BILLA supermarket next door. Wow. Only mini whinge was that internet access was 4 euros if you didn't have your own laptop.
My family could check in the morning by the hotel staff's kind care. Breakfast is very nice.
Location is great. I could not change the temperature settin gin the room.
beautiful room stayed in the executive. lovely breakfast nice architecture.
Proximity to airport terminals. Friendly staff. Cleanliness of entire hotel. Excellent breakfast buffet. Nothing
This hotel was close to the airport. When I booked this hotel, the condition was included breakfast.But actually breakfast wasn't included.
i'v been satisfied during our trip in this hotel. I just recomend this hotel for people who loiking good standart hotel for vulue money. I didnt like last prices. I booked this hotel for 98 euros and they told me in last day 115 euros:(( because of euros to cech koruna convert.
If you have buses why you cannot use the bigger restaurant serving breakfast. Situation for travelling as a business man was terrible. No place, no service at all.
The design of the rooms was simple, but everything was new and clean. Breakfast was very good. The city center was easy to reach using public transportation. Excellent value for money. The walls were a bit thin so we could at times hear the person in the room next to us. This might bother light sleepers.
Quiet neighbourhood, no problem with free parking Receptionist confirmed we have additional rebate, but when it came to the payment 2 days later receptionist said she never said something like that - it is unacceptable. We should have paid while checking-in. Staff in the restaurant was very arrogant when gests came for breakfast 15 minutes before it ends - there was even no coffee.
everything was great ,good breakfast, tram close to the hotel,easy acces to city center The only thing that we can mention is that the TV is very small and placed on the desk so you are not able to see it if you are in bed....but in vacation who really needs a TV?
Nothing special but fair. Breakfast was borderline and not very fresh. As I said, the breakfast was not valuable....
Close to the airport, and convenient for business use. The quality of the restaulant isgood.
The breakfast buffet was good with lots of variety. The dining room was furnished in a comfortable welcoming style and staff were efficient but unobtrusive.
excellent relationship between price and quality, friendly staff, quiet area, everything is new, decent breakfast, free parking on the street outside the hotel, free WiFi, which works well, a decent restaurant "Balloon" in the hotel with moderate prices No hair dryer