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The building itself is wonderful. The location could not be better. The staff were very helping with everything from recommending a good "non-touristy' restaurant to helping us figure out which port wine to buy.
A wonderful old and formal hotel in the city centre. The courtyard cafe and roof sun terrace were fabulous places to relax.
Nice classic old hotel in good downtown location. The only problem is there is a substantial amount of construction on the streets in front of the hotel which is an access problem until they are finished.
Great service, beautifully appointed, very convenient. We appreciated the woman at the front desk who understood we had no interest in bus tours and gave wonderful recommendations for sightseeing and restaurants. wifi was finicky.
Noisy bathroom exaustion. Breakfast personel always very busy - simpathetic but not effective(for this level of hotel). Public parking more than 5 min walking distance, not sure if safe at night. No mentiont of this limitation on the hotel page - private parking nearby (100m) closed on wekends??
central location. Nice atmosphere. good breakfast room was a bit small
excellent staff great location
location of hotel was excellent. it was also.historic and luxury and personels were very helpful....webliked too much. maybe the bathroom needs a little bit renovated.
Cool interior, friendly staff, clean rooms and nice breakfast. Also the location is very good - it is in the city centre so you can just walk to see all sights I was a bit surprised about quality of internet connection - it was very slow and constantly disconnecting. There was too dark in the room, but i think it is by design
Like design of the place and the prices. some of the staff people were not very helpful,location is not very convenient.
The entrance to the hotel was so beautiful and inviting. The hot breakfast wasn't inviting enough.
The building was in parts thousands of years old but was refurbished to have a great modern feel some of the rooms were below street level and a bit dark
It's a beautiful designed Hotel with competent and friendly staff and a great location. For a business stay the wardrobe was much to small as a suit would not fit. Try to avoid a room next to the staircase if you are sensitive to noise, the staircase is made out of metal and you hear every single step on it.
I liked the location, good quality breakfast buffet. Friendly staff with a great willingness to help. No restaurant for lunch or dinner in hotel. Lack of attention to detail by staff, twice on return late afternoon our room was not made up, failure to top up mini-bar or replenish coffee pods in room etc etc.constantly had to ring down to reception to remedy these. The quality of the breakfast buffet was good but the area is small. Some mornings people were queuing. Our room was quite small, 303, we had an adjoining room with a locked door. The sound proofing was not very good and we could hear the occupants next door. Having paid 900 euros for five nights b & b I just thought the quality and service could have been better.
The hotel was central in Porto as well as offering and providing all the facilities of a hotel of this star rating. All the staff were very friendly and helpful. Nothing
The location of the hotel is suitable to visit the city The rooms near the Almada Street are quite noisy during the night
one of the best hotels we have stayed in during our 8 week vacation of spain and portugal,great location and very courteous staff there were road works outside but that was not the fault of the hotel
The price and location.
the location was great and the receptions staff were very friendly and helpful. We arrived early (10am) and were shown straight to a room. the hotel is lovely with wide staircases (although there are lifts also), sculptures and stained glass in top floor lobby the breakfast was basic - ham, cheese, croissants and yoghurt. the double bed is actually two beds pushed together - a bit uncomfortable. wireless access would make a great addition this hotel that scores highly otherwise.
good service - attractive dining room a bit noisy - traffic
The hotel is very well situated for visiting the city on foot and there are a lot of places to eat within walking distance. It is also close to a subway station so can easily go anywhere in the city. The staff were very friendly and helpful too.
Staff were very friendly, trustworthy and helpful ( they went out of their way to help). I liked the fact that there was an air conditioner in the room which was good in the hot weather. Wifi service could be better.It would have been nice if there was a TV, kettle, coffee/ tea making stuff in the room.The room could have been kept cleaner( upholstery on the chair was not clean) There was no dustbin. Would like more breakfast options.