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Valentin Imperial Maya
Top Resort Hotel

Carretera Federal 307 Chetumal, 77710 Playa del Carmen, QR, Mexico
+52 984 206 3660

AED 1028+

Overall guest ratings

9.3/10 Excellent
Based on 949 reviews

Review highlights

  • 8.8
  • 8.7
  • 8.5
  • 5.3

Nearby

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    About

    With a stay at Valentin Imperial Maya All Inclusive in Playa del Carmen (Playa del Secreto), you'll be convenient to El Manglar Golf Course. This 4.5-star resort is within the vicinity of Maroma Beach and Dr. Alfredo Barrera Marin Botanical Garden.

    Rooms

    Make yourself at home in one of the 524 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and a hair salon.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 9 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 11 bars/lounges.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • ATM on-site
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Private beach
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 949 reviews
    • 8.8 "Location is great."
      8.3 "83% liked the proximity to sightseeing."
      7.5 "75% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
      8.3 "83% liked the proximity to shopping."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.1 "81% were happy with the room service."
      7.1 "71% found the restaurant service to be one of the best."
      9.4 "94% said the recreation staff was great."
      10.0 "100% said the concierge service was amazing."
      8.9 "Lovely pool/beach service, according to 89%."
      10.0 "Lovely bar service, according to 100%."
    • 8.5 "Food is delicious."
      7.2 "72% enjoyed the fish/seafood dishes."
      7.7 "77% loved the dining experience."
      10.0 "100% loved the sushi selection."
      10.0 "100% thought the dining area was clean."
      8.3 "83% were happy with the price."
    • 7.2 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.6 "Only 56% thought the furniture was functional."
      5.0 "Only 50% thought the shower was ok."
    • 5.3 "Internet is average."
      5.7 "57% thought the wifi quality was ok."

    Overall rating

    9.3 Excellent
    Based on 930 reviews
    • 8.5 "Location is great."
      8.6 "86% liked the proximity to sightseeing."
      8.1 "81% liked the proximity to shopping."
    • 8.3 "Food is delicious."
      7.2 "72% enjoyed the fish/seafood dishes."
      7.7 "77% loved the dining experience."
      10.0 "100% loved the sushi selection."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.4 "94% said the recreation staff was great."
      8.0 "80% were happy with the room service."
      10.0 "Lovely bar service, according to 100%."
    • 7.1 "Good breakfast."
    • 6.5 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.3 "Only 53% thought the furniture was functional."
    • 4.8 "Internet is poor."

    Overall rating

    9.2 Excellent
    Based on 18 reviews
    • 9.1 "Excellent amenities."
    • 8.9 "Great service."
    • 8.8 "Food is delicious."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    data provided by TrustYou

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